I have mixed feelings about this property. I stayed in the Beach Wing, and while the staff was amazing, the rooms and halls were very dated. The carpet made me want to keep my slippers on, and the shower head was literally coming out of the wall (though, Iâll admit, the water pressure was fantastic đ
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Food options on-site were limited and very pricey, so I highly recommend checking out Cafe Tropical across the streetâitâs delicious and way more affordable. The pool also wasnât the cleanest; I did see employees trying to maintain it early in the mornings, but guests were out there so early that it was probably hard to keep up. Drinks and food by the pool (served from the lobby bar) were also expensive, so next time, Iâd grab alcohol from the bodega attached to the cafe and make my own.
The private beach was a highlight, but it was closed for the first two days due to sargassum that couldnât be disturbed. Thankfully, it cleared up by day three.
What really made our stay enjoyable, though, was the staff. They were helpful, accommodating, and genuinely cared. They quickly switched our room when I wasnât happy with the original one, and when my boyfriend got sick, they went above and beyondâbringing ice packs, extra towels, and even checking in on us without being asked.
Overall, the property needs updates, but the employees truly make the experience better.
