When we arrived, the whole apartment was FILTHY. The toilet, the bed, the couch, the floors, the dining room chairs, the bathtub/shower, EVERYTHING. We could not sleep in a bed that had dirt and hair and stains, so we begged the property manager to help us find somewhere to stay or refund our money. This conversation persisted for about 6 hours and they did NOTHING. We were scrambling to find a place to stay for the night but they did not care. We are still out of the money as the property manager refuses to communicate with VRBO about our stay. I do not want anyone to have this same experience, so please beware.