El Conquistador Resort

4.0 star property

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Photo gallery for El Conquistador Resort

Children’s activities
Deluxe Room, 1 King Bed, Marina View | Bathroom | Deep-soaking bathtub, free toiletries, hair dryer, towels
Exterior
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1000 Conquistador Avenue, Fajardo, 00738
  • Place, El Conquistador Golf Course
    ‪4 min drive‬
  • Place, Parque Nacional Balneario Seven Seas
    ‪4 min drive‬
  • Place, El Yunque National Forest
    ‪27 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪58 min drive‬

Room options

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(158 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(265 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed

  • Bay view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(67 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(87 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Marina View

8.8 out of 10
Excellent
(17 reviews)
  • Marina view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Accessible, Ocean View

7.8 out of 10
Good
(11 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Accessible, Marina View

8.0 out of 10
Very good
(8 reviews)
  • Marina view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Panoramic Single Room

9.4 out of 10
Exceptional
(30 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Panoramic Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

One-Bedroom Suite King Bed, Marina

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

El Conquistador Resort

Spend the day relaxing at El Conquistador Resort's private white sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. Housekeeping is available once per stay.
El Conquistador Resort offers 677 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and laptop-compatible safes. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Fajardo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided once per stay.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the pool at El Conquistador Resort. During your stay, you'll be connected to the convention centre and within walking distance of El Conquistador Golf Course. Features include free WiFi in public areas and a free beach shuttle, plus 4 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • For dining with ocean views, stop by Ventanas, one of the property's 8 restaurants and 3 bars/lounges
  • Valet parking and self-parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 4 outdoor pools
  • Treat yourself to manicures and pedicures, body scrubs or facials at the spa
  • Services include a lifeguard on-site, a concierge and a porter
  • On-site recreation includes a private beach, a golf course and 4 outdoor tennis courts
  • Guests have great things to say about the beach and the size of the guestrooms
  • 6 minutes by car from Laguna Grande and 11 minutes from Cayo Icacos
  • Free beach shuttle service
Step outside to unwind on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at El Conquistador Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 8 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary water park, a children's pool and outdoor tennis courts. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Fajardo hotel is smoke free.

Ventanas – Overlooking the ocean and pool, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
BoNo – This fine-dining restaurant only serves dinner. Reservations are required. Open daily.
Ballyhoo – This theme restaurant overlooks the ocean. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Café Bella Vista – This theme restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Hightide Rooftop Bar – This rooftop bar overlooks the ocean and pool. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Secured, uncovered parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Ballyhoo
  • BoNo
  • Café Bella Vista
  • Hightide Rooftop Bar
  • Ventanas

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free water park access
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 40 meeting rooms
  • Business centre
  • Conference centre (100,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 70.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15 per day
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Hotel
El Conquistador Resort Fajardo
El Conquistador Resort Hotel Fajardo

El Conquistador Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2387 out of 3399 reviews
Rating 8 - Good. 543 out of 3399 reviews
Rating 6 - Okay. 265 out of 3399 reviews
Rating 4 - Poor. 91 out of 3399 reviews
Rating 2 - Terrible. 113 out of 3399 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Colleen E

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, and staff so kind! Grounds and pools so clean! Plenty to do with out teen girls. Only thing keeping this resort from excellent was the restaurant dinner food was just okay. But we loved the vibe.
Stayed 4 nights in Feb 2026

4/10 Poor

Frances

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
I check in time was scheduled for 4 PM my room original room was not available so the staff put me in a horrible view room facing the utility area. My sister waited until 7:30 PM for her room, which inconvenienced me by having everyone shower and get dressed in my room. although the compound is beautiful, the pool, the eateries, lobbies, restaurants, and stores. The actual room that I got reassigned was horrible and now it actually explained why the manager scrubbed her shoulders like oh well just put her in it attitude. I paid for ocean front view which was what i had been assigned but since my room wasn’t ready which was not my fault I got stuck looking at the trees and the small road that lead to a utility room for the actual employees.
Stayed 1 night in Feb 2026

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness
We had a tiresome stay. My review of the hotel is that it’s a bad place to show up tired and hungry. We waited in lines for at about 4 hours a day. That includes waiting for the ferry and then waiting for dinner. The first day we waited 3.5 hours for a call from the restaurant near the front desk. Despite my checking in with them 3 times a call never came. But that wait time also includes things like waiting over 45 minutes for somebody to take our order after we get a table. This is the worst customer service I’ve ever seen in my life! The hotel is so overpriced for the rooms and all the food. We’re staying in room 3140 and there’s visible dirt on the walls in the hallway. We’re talking about baseboards caked with dust and the walls dirty as well. I’ve worked in hotels before and this place is sad. We regret coming here and we will never make that mistake again! We also had to make 4 or trips to the front desk to get the ocean view room we paid for. That took about 2 hours over 24 hours. The room was quite out dated. The front desk initially said it was our fault for using Expedia, or expedias fault.
Stayed 3 nights in Feb 2026

8/10 Good

Joanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel & location! Great amenities but very busy during school vacations with long waits.
Stayed 4 nights in Feb 2026

8/10 Good

Laura Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice hotel. You can’t just walk out to the beach, that’s something people should know. Oceanfront means u can see it from a distance. U have to ride a trolley thing to go down the mountain and then take a boat to go to the beach. That was not clear when we booked. The place is clean.everyone has to slam the doors to get them to lock( this is def something they need to look into, thats loud and annoying). The boat ride is fun, their private beach is nice. Food inside the resort is pricey. The place is beautiful,and really nice landscaping and views. People are friendly. Would return.
Stayed 4 nights in Feb 2026

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything about it.
21 and older bar & dance floor
Directions
Palomino Island beach
Marina
Stayed 7 nights in Feb 2026

4/10 Poor

David

Travelled with family
Disliked: Cleanliness
We are frequent guests at El Conquistador Resort in Fajardo, which made this Valentine’s weekend stay especially disappointing. We arrived on February 12th and experienced a delayed check-in due to another guest complaining that her room smelled of mold. We assumed it was an isolated issue—until we opened our door and were hit with the same strong musty odor. We requested a room change, but a large wedding meant nothing else was available. Another couple nearby reported the same problem. Housekeeping was sent, but the smell remained. The HVAC appeared to be leaking or heavily condensating into the carpet, which stayed damp. The carpet also didn’t seem vacuumed—debris ended up in our bed if we didn’t wipe our feet. In the bathroom, the shower handle came off in my hand. Breakfast at Ventanas was equally frustrating. We were seated promptly but left after nearly 20 minutes without service, and then waited another 10 minutes for a manager. On a positive note, dinners at Ballyhoo and Bono were excellent and helped salvage the trip. It’s unfortunate to see the resort’s condition declining, as it has long been one of our favorite destinations. We hope improvements are made.
Stayed 3 nights in Feb 2026

10/10 Excellent

Marina

Travelled with family and small children, Travelled with group
Service is a little slow but we were on vacation and not in rush. The hotel was gorgeous. Exceeded all expectations!
Stayed 4 nights in Feb 2026

10/10 Excellent

Hathem

Stayed 4 nights in Feb 2026

2/10 Terrible

Jalen

Stayed 4 nights in Feb 2026

8/10 Good

Scott

Liked: Cleanliness, amenities
Check in was miserable. The workers were unpleasant and uncaring about the fact we had asked for a room not in the marina but we got one anyway. Told us to come back to desk after 20 minutes in vase they could switch us and when we showed up they said no anyway. Waste of time!
Stayed 6 nights in Feb 2026

10/10 Excellent

john, sandown

Liked: Cleanliness, amenities, property conditions & facilities
The place is excellent outstanding had a beautiful time
Stayed 4 nights in Feb 2026

10/10 Excellent

Jessica

Stayed 5 nights in Feb 2026

6/10 Okay

Dioben

Stayed 4 nights in Feb 2026

6/10 Okay

Mitra

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The cleaning service was not good! They missed a day and I had to call them to come clean the room (even that, they missed washing coffee cups, replacing towels) Sheets were not changed! My pillow cases had black stains and they never got changed. The bathroom was not cleaned during room services. The room was too cold to the point we couldn't sleep at night. Called the front desk and they were not able to fix it. I had higher expectations when guests are charged high pricing.
Stayed 4 nights in Feb 2026

10/10 Excellent

Aaron

Stayed 4 nights in Feb 2026

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2026

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at El Conquistador Resort and overall it’s a beautiful, massive property. The grounds are stunning and the views are incredible. It truly feels like a destination in itself. The private island is a huge highlight — such a fun and unique perk. There are plenty of restaurants to choose from, plus shops on site, so you really don’t have to leave the resort if you don’t want to. That said, the beds were much too firm for our liking, which made it hard to get comfortable at night. If you prefer a softer mattress, that’s something to keep in mind. Overall, it’s a gorgeous, expansive resort with lots to do — just wish the beds had been a bit cozier!
Stayed 3 nights in Feb 2026

6/10 Okay

April

Travelled with family
Liked: Amenities
Disliked: Staff & service
Rooms not ready on time for rest of my travel group " we have 4000 rooms to clean". Food is terrible. No schedules for activities" they ran out". No attention to detail. They should hire consultant to overhaul their operations or they may see a sharp decline in business. This price point really should have better hospitality
Stayed 1 night in Feb 2026

8/10 Good

Leisa

Liked: Cleanliness, property conditions & facilities
Staff was wonderful
Stayed 7 nights in Jan 2026

10/10 Excellent

Christina

Liked: Property conditions & facilities
Nice staff. Lots of amenities.
Stayed 4 nights in Feb 2026

10/10 Excellent

Suaquita

Liked: Cleanliness, amenities, property conditions & facilities
I recently celebrated my 50th birthday at El Conquistador Resort, and it was truly an unforgettable experience. The resort was luxurious, peaceful, and incredibly relaxing — exactly what I wanted for such a special milestone. There were plenty of food options and activities right on the property, so we never ran out of things to enjoy. The staff made the experience even more special. Everyone was warm, welcoming, and treated me like family. A special shout-out to Miguel and Padero for going above and beyond to make my birthday celebration feel extra special! I’ll admit, I was initially nervous when I was told my room would be located in the Marina area near the waterpark. I had even requested a move. However, after staying there, I was so happy they weren’t able to accommodate the change — it turned out to be a wonderful location and worked out perfectly. My only small disappointment was that I paid for an ocean view room expecting a full, unobstructed ocean view, but received a partial ocean view instead. I do wish the website clarified that option more clearly. That said, the overall experience far outweighed that minor issue. I’m already planning my second visit — and I can’t wait to return!
Stayed 5 nights in Feb 2026

10/10 Excellent

John

Stayed 6 nights in Feb 2026

10/10 Excellent

Hilda

Staff was super helpful and the hotel was clean and very clean.
Stayed 3 nights in Feb 2026

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The amenities and staff are great there.
Stayed 6 nights in Feb 2026