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Fortaleza Suites

3.5 star property
VIP Access

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Lobby
Fortaleza Suite | Private kitchen | Fridge, microwave
Presidential Suite | Private kitchen | Fridge, microwave
Presidential Suite | Living room | TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Fridge, microwave

Presidential Suite

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Fridge, microwave

Fortaleza Suite

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | 1 bedroom, individually decorated, individually furnished, free WiFi

San Sebastian Suite

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Fridge, microwave

San Cristobal Suite

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

La Princesa (Interior Room)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Jose (Interior Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Justo (Interior Room)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | 1 bedroom, individually decorated, individually furnished, free WiFi

Sol (Interior View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luna (Interior View)

Luna (Interior View) | 1 bedroom, individually decorated, individually furnished, free WiFi

Luna (Interior View)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Felipe (Interior Room)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Geronimo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | 1 bedroom, individually decorated, individually furnished, free WiFi

Basic Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | 1 bedroom, individually decorated, individually furnished, free WiFi

Plaza Colon

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room

Economy Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Economy Room

8.0 out of 10
Very good
(10 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free guesthouse has a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
Fortaleza Suites offers its guests a vending machine, multilingual staff, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features concierge services, dry cleaning/laundry services, and express check-out.

This 3.5-star San Juan guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 756 out of 1177 reviews
Rating 8 - Good. 258 out of 1177 reviews
Rating 6 - Okay. 98 out of 1177 reviews
Rating 4 - Poor. 27 out of 1177 reviews
Rating 2 - Terrible. 38 out of 1177 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sonia

Stayed 2 nights in Aug 2025

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Surrounded by great restaurants and shops 👌
Stayed 1 night in Aug 2025

10/10 Excellent

Jania

Stayed 1 night in Aug 2025

10/10 Excellent

Emily, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking spot to see the city!
Stayed 1 night in Aug 2025

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A very xtra small room. The bathroom of the room had a big hole that connect the corredor. Everything you do will be heard.
Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy get away in viejo San Juan

Just what I needed! I arrived a night early ahead of a friends’ weekend had the best sleep I can remember - comfy bed, cool room and quiet space. Will definitely return!
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Deandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were incredibly comfortable. Excellently maintained historic building with vaulted ceilings (15 feet?) Personal kitchen, separate living room and gull bath.
Garlic shrimp mofongo from La Cocina Del Jibaro Moderno
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, room comfort
I had an amazing stay !! Very clean and the room was specious . The tv didn’t work and the room was cold .
Stayed 4 nights in Aug 2025

10/10 Excellent

Yensen

Liked: Cleanliness, staff & service, property conditions & facilities
If you don’t mind loud tourists partying down the street throughout the night, this is the place to stay in Old San Juan. It’s a gorgeous property that gives you a true 19th century Old San Juan living experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Jerome, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is no frills, but great location in Old San Juan. Hotel staff was friendly and bar, restarNts were nearby
Stayed 2 nights in Aug 2025

10/10 Excellent

Juany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our presidential suite was perfect for a group of six very comfortable and clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Louana

Travelled with partner
Liked: Property conditions & facilities
The suite was huge!
Stayed 1 night in Aug 2025

4/10 Poor

William

Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent, our family and I stayed one night to take an early flight from Reagan, and it was very convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place
Stayed 1 night in Aug 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this little place. It was so close to all the shopping and restaurants. At night, it was quiet and peaceful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fortaleza was a very cool place to stay. Our room was very spacious with large bedrooms and bathroom. We had a full kitchen and living room. The location was perfect and was walking distance from shopping and restaurants. The check-in process was quick and easy. I would definitely recommend to book this place!!
Stayed 1 night in Jul 2025

10/10 Excellent

Anabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and central location to everything in Old San Juan. Would stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Anabel

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It was a bitter sweet experience, I loved the location and the convenience! We were out of water for two days a huge inconvenience when you travel with an epileptic kid, and I do understand it happened in all San Juan and Carolina area, but I also think a hotel should have an emergency plan, we were given 6 smalls bottles of water to deal with the issue the first day, we did not take a shower for two days and had to spend my 2 days out of 3 days vacation with my hair full of sand and ocean water, it was very uncomfortable the second day they did not ask or offer any water we had to survive and find our ways, what I though it was a 3 days escape to paradise it ended up being very uncomfortable and unfortunate, once again I understand things happen but hotels should be ready for any kind of emergency, because I still was charged a full amount for everyday even though I did not enjoy all the amenities and benefits due to my status
Stayed 3 nights in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025