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Hampton Inn & Suites San Juan

3.0 star property

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Photo gallery for Hampton Inn & Suites San Juan

Beach nearby, white sand, beach umbrellas, beach towels
Property preview
Lobby
Lobby
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
6530 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪9 min walk‬
  • Place, Balneario de Carolina
    ‪15 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(189 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(114 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.2 out of 10
Very good
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

8.8 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Premium Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hampton Inn & Suites San Juan

Hotel with free breakfast, 5-minute walk to Isla Verde Beach
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and Access to hot tub are on-site.
Hampton Inn & Suites San Juan offers 202 accommodations with a safe and complimentary bottles of water. 55-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn & Suites San Juan. During your stay, you're just a quick walk from Isla Verde Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at Caña de Azucar Pool Bar
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests love the bar and breakfast
  • Just a 4-minute drive from Isla Verde Beach and 7 minutes from Jose Miguel Agrelot Coliseum
Hampton Inn & Suites San Juan offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Carolina hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Caña de Azucar Pool Bar – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17.84 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 17.84 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1490 out of 2154 reviews
Rating 8 - Good. 415 out of 2154 reviews
Rating 6 - Okay. 134 out of 2154 reviews
Rating 4 - Poor. 65 out of 2154 reviews
Rating 2 - Terrible. 50 out of 2154 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property and the breakfast was 10/10. The staff were amazing and I can't wait to stay at this hotel again!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel Dean

Stayed 3 nights in Aug 2025

4/10 Poor

Ceceil Ann, Alburtis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had roaches in our room, which we killed and left in tissues for the staff to see. We reported it to the front desk and they offered to change my room, but if they’re in one room, they have to be in every room so we did not move. We had to make sure everything was sealed so no roaches got in our suitcases.One was even on our bed! It was hard to have a good night sleep for fear of roaches coming out. We slept with every light on in the room all three nights! Crazy. Front desk staff was nice, room cleaners had attitudes. We will never stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dropattie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel needs major renovations
Stayed 3 nights in Aug 2025

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

8/10 Good

Melisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a couple days. Accommodation was ok. Convenient location. Friendly and helpful staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, comfy rooms, pleasant personnel
Stayed 5 nights in Jul 2025

10/10 Excellent

Maricruz Mendez

Liked: Staff & service, property conditions & facilities
We stayed for only a few nights but over all great area. Things are close especially to the airport. Only thing room wasnt cleaned the nights we stayed. We had to ask for towels and toilet paper. Other than that it was great.
Stayed 3 nights in Aug 2025

8/10 Good

Ana

Travelled with family
Liked: Staff & service
Beds were good and pillows.
Stayed 5 nights in Aug 2025

6/10 Okay

Candice, Queens Village

Travelled with family
Liked: Staff & service
Ok for 1 night.
Stayed 1 night in Aug 2025

10/10 Excellent

Sherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was super close within walking distance there were plenty of restaurants you can walk to Transportation was easy to get with Uber or Lyft everyone was helpful
Stayed 3 nights in Aug 2025

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a good package: breakfast and happy hour included. Can’t complain. The bedroom was very comfortable, and the staff was amazing. They don’t clean the bedroom every day unless you request it. However, they accommodate your needs as soon as you ask for anything. Kenny and Jorge at the front desk are both wonderful and helpful. Restaurants in the area: Hijole, Chili’s, Metropol, Denny’s.
Isla Verde Ave. Returning to the hotel after a walk
Nearest beach
Stayed 5 nights in Aug 2025

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 👍 💯 we recommend
Stayed 5 nights in Aug 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía en este hotel le daría 5 estrellas
Stayed 4 nights in Aug 2025

10/10 Excellent

jovan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was amazing, because of them I will definitely be returning! They went above and beyond!!! Beach is in walking distance and it's absolutely beautiful!! The food in the area was so good and walkable which is a bonus! Also the included breakfast was way better than most. Very close to everything and we used uber the whole time. Try Lupi's across the street while you are there, as you can tell im a foodie and that place has great food your taste buds wont be disappointed!! (Try the puerto rican burrito). Very nice pool with a swim up bar that serves food for those days you are trying to relax. Can't wait to go back already!
Stayed 5 nights in Aug 2025

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephanie Diane, Bound brook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING STAY. I can not say enough wonderful things about this property. It was my mom and I’s first time ever visiting Puerto Rico, and upon booking we really loved how close this hotel is to the airport. It was very easy to get a taxi from the airport to this hotel, and there is a bus stop right next to the hotel that takes you back when your stay is through! The staff here are so friendly and helpful, they checked us in early, made sure we had everything we needed, and even held our bags for us at the end of our stay because check out was hours before our flight, amazing!! The Hampton Inn Beach Club was the star of the show for us though- the hotel gives you passes for the beach for each day of your stay, you take them to the beach across the street, and nice employees on the beach set up your chairs & umbrellas. Not having to carry much to the beach on a vacation is the best. The included breakfast every morning is wonderful too- the staff keep everything super clean, they are dancing around and super high energy, we loved talking to all of them. The included happy hour drinks and snacks every night were amazing too. Book this stay!!! It’s 100000% worth it. The area surrounding this hotel is super safe! We had no issues walking around during the day or at night. The Sabao cafe next door is a MUST visit by the way.
Stayed 4 nights in Mar 2025

10/10 Excellent

Auset

Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 1 night in Aug 2025

8/10 Good

Devan Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Overall, a good stay. Room was clean, pool area clean, standard free breakfast. I didn’t appreciate my delayed 3 hour room availability. I checked in at the hotel at 3:30pm, knowingly I was early to their listed check-in time of 4pm. I anticipated having to wait but not 3 hours. I was told that my room was not available but I was welcome to use the pool area and enjoy happy hour from 5-7pm for free food and drinks. When I asked about how long for the room, the employee answered he wasn’t sure and didn’t have an estimated time. I was called by front desk at 6:30pm to obtain my room key. Luckily, I wasn’t in a rush to attend anything that day but I do see this as a major inconvenience. Also the “free food” for happy hours was popcorn. I didn’t see the point of the $50/night additional resort fee.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 1 night in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
other than planes taking off noise. This place was excellent would stay again.
Stayed 5 nights in Aug 2025