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Hampton Inn & Suites San Juan

3.0 star property

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Photo gallery for Hampton Inn & Suites San Juan

Beach nearby, white sand, beach umbrellas, beach towels
Lobby
Lobby
Lobby
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6530 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪9 min walk‬
  • Place, Balneario de Carolina
    ‪15 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(194 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(116 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

8.8 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Premium Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hampton Inn & Suites San Juan

An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and Access to hot tub are on-site.
Hampton Inn & Suites San Juan offers 202 accommodations with a safe and complimentary bottles of water. 55-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn & Suites San Juan. During your stay, you're just a quick walk from Isla Verde Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at Caña de Azucar Pool Bar
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests love the breakfast and bar
  • Just a 4-minute drive from Isla Verde Beach and 7 minutes from Jose Miguel Agrelot Coliseum
Hampton Inn & Suites San Juan offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Carolina hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Caña de Azucar Pool Bar – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17.84 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 17.84 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1509 out of 2201 reviews
Rating 8 - Good. 426 out of 2201 reviews
Rating 6 - Okay. 142 out of 2201 reviews
Rating 4 - Poor. 72 out of 2201 reviews
Rating 2 - Terrible. 52 out of 2201 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Frankey

The second room i was transferred to had a lot of bugs in it, i have bite marks all on my legs and arms,i spoke with the supervisor and showed him my bites he came up to the room and i showed him the bugs that where all over the room,and he ended up changing my room out again,then the new room tv cable wasn't working so they had to send up engineering to fix it and all this was going on my husband birthday.
Stayed 5 nights in Dec 2025

8/10 Good

Diane

Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Spotless and amazing staff and pool
Stayed 1 night in Dec 2025

8/10 Good

jason

Stayed 4 nights in Nov 2025

10/10 Excellent

Halyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast, clean room, friendly staff
Stayed 1 night in Dec 2025

2/10 Terrible

Hammish, Jupiter

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Double billed for my stay
Stayed 1 night in Dec 2025

10/10 Excellent

Magaly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, a pleasant stay. Spotless Room. Friendly Staff Especially Andres in Front Desk and Juan from the Breakfast room.
Stayed 5 nights in Nov 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estubo muy bien.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd year we have stayed at this property. This property is extremely clean and very well maintained! The staff bends over backwards to make sure their guests are taken care of and happy. On the last day of our stay, we had an evening flight, and our check-out was at noon. We were given total use of the facility after checking out including the pool, and our luggage was checked and stored until we left for the airport. Just an amazing place to stay for a vacation. Most everything is in walking distance including the beach, restaurants, souvenir shops, and a casino. We will be returning next year to this hotel for another vacation.
Stayed 5 nights in Nov 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and excellent service
Stayed 2 nights in Nov 2025

10/10 Excellent

Elsie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room! I called for maintenance and they resolved the problem immediately. Quiet environment and helpful staff!
Stayed 2 nights in Nov 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My overnight stay was nice. I'll definitely be back.
Stayed 1 night in Nov 2025

6/10 Okay

Hans

Business traveller
Older hotel that has been renovated but still feels a bit tired. Room smelled a bit lie bleach that might have been covering up other odor. It was relatively inexpensive and convenient to airport. Stayed there one night on a business trip per an over night layover in San Juan. I would not stay there is longer trip or for vacation.
Stayed 1 night in Nov 2025

8/10 Good

Ana

Liked: Cleanliness
Amenities
Stayed 4 nights in Nov 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a cushion or thicker mattress pad to making the mattress softer. I was assured it would be put in the bed, but it was not. Other than that, everything was fine.
Stayed 3 nights in Nov 2025

8/10 Good

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms did not have a microwave and need to use the one downstair in the lobby. It was an inconvenience given that the hotel charges $45 as resort fees and additional parking costs.
Stayed 5 nights in Nov 2025

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless,staff was very helpful and informative Glad that WE decided to stay there!,
Stayed 2 nights in Nov 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service
the breakfast was not that great and out of a lot of things
Stayed 1 night in Nov 2025

6/10 Okay

Kseniya

Travelled with group
Liked: Cleanliness, amenities
Staff was nice. The toilet in our room kept moving around anytime someone sat down. Sewer smell in the hallway . The complimentary happy hour/snacks were great.
Stayed 4 nights in Nov 2025

6/10 Okay

Angelia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Only two washing machines for both wins of hotel and one of those was out of order. No airport shuttle or transportation to beach. Drinks and snacks were less than enjoyable. Breakfast was also not great . Selection and temperature was not acceptable. Not the norm for what Hampton’s normally are. Food at bar was not good and way over priced
Stayed 3 nights in Nov 2025

8/10 Good

Alexis

Business traveller
Liked: Cleanliness, amenities
The staff made sure to check in with me about my stay
Stayed 2 nights in Nov 2025

2/10 Terrible

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities
Starts too late to be able to catch flight
Stayed 1 night in Nov 2025

2/10 Terrible

Glenna

Was transferred to a lower class hotel. Didn't get to enjoy amenities or breakfast since we were moved even though we had reservation months in advance. Won't be using them again!
Stayed 1 night in Nov 2025

2/10 Terrible

Gary

Stayed 1 night in Nov 2025

10/10 Excellent

MARCELO ADRIAN AVECILLAS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, clean hotel. Close to major attractions!!! Would recommend
Stayed 5 nights in Nov 2025