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Holiday Inn Express San Juan Condado by IHG

3.5 star property

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Photo gallery for Holiday Inn Express San Juan Condado by IHG

Beach nearby, sun-loungers, beach umbrellas, beach towels
Lobby
Exterior
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Mariano Ramirez Bages, San Juan, 00907
  • Place, Parque La Ventana al Mar
    ‪1 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Place, Condado Beach
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(95 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(72 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.6 out of 10
Excellent
(32 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express San Juan Condado by IHG

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking and coffee/tea in a common area.
Holiday Inn Express San Juan Condado by IHG offers 114 accommodations with a safe and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express San Juan Condado by IHG gets good marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach
Holiday Inn Express San Juan Condado by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express San Juan Condado by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express San Juan Condado by IHG was completed in December 2022.

This 3.5-star San Juan hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 7 floors
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 20 per cent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 33.45 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado By Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado by IHG Hotel
Holiday Inn Express San Juan Condado an IHG Hotel
Holiday Inn Express San Juan Condado by IHG San Juan
Holiday Inn Express San Juan Condado by IHG Hotel San Juan

Holiday Inn Express San Juan Condado by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1024 reviews
Rating 8 - Good. 253 out of 1024 reviews
Rating 6 - Okay. 111 out of 1024 reviews
Rating 4 - Poor. 38 out of 1024 reviews
Rating 2 - Terrible. 38 out of 1024 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was very clean, and the staff were very courteous and friendly!
Stayed 5 nights in Feb 2026

10/10 Excellent

Mary Paulette

Stayed 1 night in Feb 2026

8/10 Good

Jasmine

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was clean and workers at hotel were so nice and welcoming.
Stayed 2 nights in Feb 2026

8/10 Good

Louisa

Travelled with group
Liked: Cleanliness, staff & service
Great location near the sea. Great breakfast. Competent staff. Get up early for hot water in the shower.
Stayed 1 night in Feb 2026

10/10 Excellent

Joey

Stayed 1 night in Feb 2026

10/10 Excellent

Sviatlana

Stayed 3 nights in Feb 2026

8/10 Good

JOSE RICARDO

Stayed 3 nights in Feb 2026

8/10 Good

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities.
Stayed 3 nights in Feb 2026

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Pool area small but convenient 😆
Stayed 2 nights in Feb 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Milton

Liked: Cleanliness, amenities
Clean room, nice shower, very nice complimentary breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, breakfast was good and we used their beach facilities which were very good free chairs and umbrella
Stayed 3 nights in Jan 2026

8/10 Good

Aminie

Liked: Cleanliness, staff & service, amenities
All.
Stayed 8 nights in Jan 2026

6/10 Okay

Amy

Travelled with group
Disliked: Property conditions & facilities
The room was passable. It was expensive for what it was and I'd look elsewhere. There are several boutique hotels. Try one and avoid this mediocre place.
Stayed 1 night in Jan 2026

10/10 Excellent

Noel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Staff is terrific! It's the main reason why my family and I have stayed there. The location and neighborhood amenities are great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Jan 2026

8/10 Good

Stephen Kimutai Rono

Stayed 5 nights in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
great room and great breakfast, staff was amazing to keep our luggage prior to cruise
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was excellent and the staff was professional and courteous.
Stayed 2 nights in Jan 2026

4/10 Poor

Michael

The A/c was very loud, parking little to none, staff very loud in the hallway with walkie talkies. Limited tea bag selection , night staff gave 3 diff reasons for no late check out. Sidewalk flooded at night,
Stayed 2 nights in Jan 2026

8/10 Good

Andre

Stayed 1 night in Jan 2026

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the housekeeping and front desk staff were friendly and helpful. Unfortunately, I felt that the continental breakfast lacked vegetarian options, for example, the potatoes contained bacon. In addition, there are some infrastructure issues, most notably, the elevator doesn't seem to function properly and makes some concerning noises and the street the hotel is located on floods every morning. Otherwise, the pool and other amenities were great. The room had a lovely view and there was not a lot of ambient noise. Also, the location is great- very close to shops, restaurants, and parks and in a safe area.
Stayed 4 nights in Jan 2026

10/10 Excellent

ahihud

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
transferred to this hotel from a previous one which was a disaster - look up "Aquarius Vacation Club" in Puerto Rico. Don't stay there - you've been warned. This holiday inn express is incredible. great service, communication, amazing location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great guest services
Stayed 3 nights in Jan 2026

10/10 Excellent

Doreen

Stayed 3 nights in Jan 2026