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Home2 Suites By Hilton San Juan

3.0 star property

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Photo gallery for Home2 Suites By Hilton San Juan

Terrace/patio
Exterior
Outdoor pool
Bed sheets
Snack bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
1003 E. Carroll Rd, San Juan, TX, 78589
  • Place, Basilica of Our Lady of San Juan del Valle
    ‪2 min drive‬
  • Place, La Plaza Mall
    ‪7 min drive‬
  • Place, McAllen Convention Center
    ‪10 min drive‬
  • Airport, McAllen, TX (MFE-Miller Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Living area

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Roll-In Shower)

Living area

Studio Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing)

Living area

Studio Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub

Bed sheets

Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Bed sheets

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

Bed sheets

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Bed sheets

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(31 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

Bed sheets

Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Bed sheets

Studio, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Bed sheets

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for King Studio Suite-Hearing Accessible

Bed sheets

King Studio Suite-Hearing Accessible

  • Sleeps 4

King Studio Suite

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

Studio Suite 2 Queen Beds

  • Sleeps 6

Studio Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Studio With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 4

1Kg Mobility/Hearing Access Tub 1Bdrm Suite

  • Sleeps 4

1Kg Mobility/Hearing Access Ri Shwr 1Bdrm Ste

  • Sleeps 4

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 4

2Qn Mobility/Hearing Access Tub Studio Suite

  • Sleeps 6

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About this property

Home2 Suites By Hilton San Juan

An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Home2 Suites By Hilton San Juan offers 101 accommodations. Televisions come with cable channels. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Home2 Suites By Hilton San Juan, you'll be close to Basilica of Our Lady of San Juan del Valle. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served at weekends
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 4-minute drive from Basilica of Our Lady of San Juan del Valle and 12 minutes from McAllen Convention Center
  • Pets welcome for a fee
Home2 Suites By Hilton San Juan offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served on weekends. Home2 Suites By Hilton San Juan also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star San Juan hotel is smoke free.

Guests are served a free continental breakfast on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 75 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.

Property is also known as

Home2 Suites By Hilton Juan
Home2 Suites By Hilton San Juan Hotel
Home2 Suites By Hilton San Juan San Juan
Home2 Suites By Hilton San Juan Hotel San Juan

Home2 Suites By Hilton San Juan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 464 out of 530 reviews
Rating 8 - Good. 36 out of 530 reviews
Rating 6 - Okay. 13 out of 530 reviews
Rating 4 - Poor. 8 out of 530 reviews
Rating 2 - Terrible. 9 out of 530 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dabrion

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Felisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space is amazing. Best place to stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

jose

Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room were nice and big and breakfast was good
Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very spacious room, breakfast was great, and pool was very clean though it was very cold water if only it was heated it would’ve been perfect, rooms had everything you could possibly need from paper towels to dish washing liquid to dishes!
Stayed 2 nights in Nov 2025

10/10 Excellent

Armando

Stayed 1 night in Nov 2025

6/10 Okay

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing wa the A/C unit didn't work!!
Stayed 2 nights in Nov 2025

8/10 Good

Jovanna

Stayed 2 nights in Nov 2025

10/10 Excellent

Izaak

Stayed 1 night in Nov 2025

10/10 Excellent

Yesenia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was very clean staff was friendly and helpful. Breakfast was great for me and my family.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent and very clean. The outdoor areas were well maintained and provided a great area to relax in the evenings. Also, the dining areas were comfortable and very clean. We would highly recommend.
Stayed 8 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Keila

Stayed 1 night in Nov 2025

10/10 Excellent

Katalina

Liked: Property conditions & facilities
Great!!!
Stayed 1 night in Nov 2025

8/10 Good

Nadjib

Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

8/10 Good

debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great , great location from the Basilica. Staff was very friendly , room was very clean and big . We drove a little over 4 hours and when we arrived our room wasn’t ready so we had to wait a bit but other than that the stay was great .
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2025

10/10 Excellent

Danny

Stayed 1 night in Oct 2025

2/10 Terrible

Jean

Stayed 1 night in Oct 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean property that is walking distance from Starbucks. Enjoyed our coffee and breakfast on the outdoor patio. Oh and a very convenient location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025