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Placid Suites

3.0 star property
VIP Access

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Photo gallery for Placid Suites

Interior
Front of property
Terrace/patio
Exterior
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

Map
72 Calle Placid Court, San Juan, PR, 00907
  • Casino del Mar at La Concha Resort
    ‪15 min walk‬
  • Condado Beach
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Individually decorated, individually furnished, iron/ironing board

Deluxe Room

7.2 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed and 1 Single Futon

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Basic Room, 1 Queen Bed

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Apartment, 1st fl., rear

1 Bedroom Apartment, 1st fl., rear | Individually decorated, individually furnished, iron/ironing board

1 Bedroom Apartment, 1st fl., rear

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 4 Bedrooms, Non Smoking

Apartment, 4 Bedrooms, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Apartment, 4 Bedrooms, Non Smoking

  • Sleeps 8
  • 4 Queen Beds

View all photos for City Apartment

City Apartment | Individually decorated, individually furnished, iron/ironing board

City Apartment

  • City view
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

View all photos for Superior Room

Superior Room | Individually decorated, individually furnished, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Placid Suites

Guesthouse with a rooftop terrace, near Condado Beach
A rooftop terrace, concierge services and free Wi-Fi in public areas are available at this smoke-free guesthouse. Limited housekeeping is available.
Placid Suites offers 11 air-conditioned accommodations with an iron/ironing board and free toiletries. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate dining areas. 32-inch LED televisions come with digital channels and Netflix.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on weekdays only and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Placid Suites. During your stay, you're just a quick walk from Calle Loiza. You'll find features such as free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Services include a concierge
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Pan American Pier and a few minutes from Puerto Rico Convention Center
Placid Suites offers its guests a rooftop terrace and concierge services. WiFi is free in public spaces.

This 3-star San Juan guest house is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Onsite parking includes off-street options

Family friendly

  • Separate in-room dining area

Guest services

  • Concierge services
  • Housekeeping (weekdays only)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 21 days prior to check-in

Access methods

Lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.
Property Registration Number 969292

Property is also known as

HM Suites Apartment San Juan
HM Suites San Juan
HM Suites
Placid Suites San Juan
Placid Suites Guesthouse
HM Suites In San Juan (Condado)
Placid Suites Guesthouse San Juan

Placid Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 472 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 83 out of 1002 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service
For the money we paid property was clean and good
Stayed 4 nights in Apr 2025

10/10 Excellent

Luminita

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ghy
Stayed 1 night in Apr 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the 10:00 check out time which included an immediate removal of our gate pass - could have used 5-10 minutes while we packed our car
Stayed 3 nights in Apr 2025

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it 100 recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Indialantic

Stayed 4 nights in Mar 2025

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness
Quiet, safe and close to activities
Stayed 1 night in Jan 2025

10/10 Excellent

Antara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay!
Stayed 3 nights in Apr 2025

2/10 Terrible

garrick

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not clean

Very bad Ugly Not clean
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Fine

This a fine place for a night or two. Room was clean and bed was pretty comfortable (but not the pillows). It’s in a good location as well. There is a nice balcony and nice tiled floors everywhere but it’s a little impersonal. There’s no lobby, or visible staff. It’s like an Airbnb hotel basically.
Stayed 1 night in Apr 2025

8/10 Good

Genaro

Travelled with partner
walkable to restaurant and stores
Stayed 1 night in Mar 2025

4/10 Poor

Tejashri

Travelled with group
Disliked: Staff & service, property conditions & facilities
No staff to monitor guests or property. Room was very small and cramped. Kitchen was filthy with rusted knives, smelled like animals. Could not sleep at all because of yelling and partying the whole night. There was no one to monitor the curfew. Did not feel safe inside the property, although the area around was decent.
Stayed 1 night in Mar 2025

10/10 Excellent

Catarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect! It was so close to everything including beaches, La Placita, restaurants, and nightlife while being on a quiet one-way street away from the loud avenue. The room was very clean with fresh towels, extra blankets, and sheets. The air conditioner worked very well and it was easy to adjust. The property managers were very responsive and helpful with super easy instructions. I felt safe on the property and would definitely stay there again. I also rented a car and had no issue finding parking on the street.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, quiet, and safe location.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location with easy access to Condado (beach & restaurants) and 15 from airport.
Stayed 2 nights in Mar 2025

8/10 Good

Rachael

Stayed 1 night in Mar 2025

8/10 Good

Brent Edward

Liked: Staff & service
Apt cabinet handles and hinges in kitchen were rusted. Stove cover had some rust. Fridge on outside had stains. Bed Room had stain on wall. Apt had small amount of ants and mosquitoes so I kept the ac running no issue after that. Bottom couch leg had rust. Bath RM sink water ran slow at times. Over all Apt was clean but presentation could have been much better. Some times parking wasn't so easy around the building.
Stayed 5 nights in Mar 2025

6/10 Okay

Peter

Liked: Staff & service
This was a fine property for the price. We felt safe and could walk to the beach, restaurant, and grocery store. Stayed one night prior to leaving on a cruise. Could have paid twice the price but did not need all of the extras. This property fit our need.
Stayed 1 night in Mar 2025

2/10 Terrible

Ettore

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Amanda, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place I’m a regular!
Stayed 1 night in Mar 2025

2/10 Terrible

shawn

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE!!! I repeat, DO NOT STAY HERE !! You’ll be sorry! There was no hot water, guys were hopping over the fence, everything was duct taped together? The washer machine and dryer were rusty, drain pipes not connected so when it rained it was so loud! The cleaning lady and the maintenance guy had a very loud conversation at 8am on Saturday outside my room for an hour in the morning which woke me? The toilet didn’t flush and the bathroom sink clogged every time I used it?I had booked for 5 days , but only stayed 2, and was told that I would receive a refund for the days that were not used, but when it came down to it, they refused a refund? There’s way too many hotels and places to stay instead of throwing way your money and ruining your vacation!! You’ll be sorry if you stay here!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Charles

Stayed 2 nights in Mar 2025

6/10 Okay

Dominic

Stayed 4 nights in Mar 2025