I was extremely excited for this stay considering we were celebrating my 30th birthday! Started off by Armando giving us a code to the gate that did not work. I contacted him and he responded immediately with the correct code. Iâm not going to go into detail, but I was not impressed with the house AT ALL. Needs to be updated and better attention to the cleanliness! There was only a mattress sheet (no loose sheet) and comforter with âmakeupâ all over it on the bedsâŠ.cleaned? Idk. The wet towels on the bedâŠ.cleaned? Idk. The used and wet bar of soap in the showerâŠ.cleaned? Idk. The dead lizard in the counter outsideâŠ.cleaned? Idk. Expired water filter in refrigeratorâŠgood water? Idk. Other than that, location was okay. Ubers are decently priced.
This was a family trip. When I booked, I made a wrong selection on family size. I notified the property manager/host almost a month prior when I noticed. He never responded until 2 weeks later. No mention of extra fees. I did review all of the rules and regulations prior to booking. It does state if you don't report extra guests there would be a charge. This is why I wanted to notify early on. Day of my trip I was charged 500 for the extra two people I added. He just kept saying they can charge because extra guests. This was discouraging as I already paid, and this was spending money for my family. First day the electricity completely shut down and generator came on. In the kitchen the electric stove would not stay on and was very hard to cook inside. We did cook outside which worked out because the backyard is an oasis (best part of the house). The other issue was both showers do not hold hot water for very long. It is hot for a couple minutes and gets really cold. The closet beach is 15-20 minutes away and prepare for traffic. Convenient things are markets are close by. The house lacks directions for trash day and pool information. This was my third time in Puerto Rico, and I have had no issues with great hosts. If I was notified of the charges early on, I would have been able to find a more affordable place.
Sister 40th birthday the place was nice and very easy instructions to check in. Host was very responsive to all questions. Would stay again especially with my grandkids to enjoy the pool
We loved the home. The location is nice, neighborhood that felt very safe and was close to airport and San Juan. The house needs more cookware, eating utensils, plates, etc. There were 8 of us and we never had enough. If you stay here, make sure to bring shampoo and soap, not provided. Our host was very pleasant and responded to us very quickly. We would recommend the home
Everything went smoothly. Owner was quickly accessible when needed. We did outside grilling & enjoyed the pool. Will definitely book again if we're here in San Juan
Beautiful home! Great time! Some communication missteps.
I hosted my friends bachelorette here and we had a great time. The home was clean and comfortable. Just to be fully transparent, I did have some communication issues with the host. It asked about getting an early check in. He offered it to me for $200 (to assure no one stays over the night before) & we were cool to pay that. I explained I needed to confirm it for planning purposes (which flight to get the bride, if I could get in to decorate, etc). I sent 3 messages & didn't hear from him for almost a week. Only after I sent a message saying that I was worried about his non response & should I look elsewhere did he respond immediately. He answered every question, but still wouldn't confirm the early check in. The night before our check in (almost midnight), he finally confirmed it and charged me $200 saying, "I will block the night for you" even though no one was staying there & the home was sitting there vacant. There was no need to block the night at that point & I had already made a plan B out of worry. Other hosts usually waive those fees when it's not booked, so that didn't feel great. Other than that, the space was beautiful and comfortable. We had an amazing time in the backyard - it is excellent for entertaining. The indoor kitchen was great too (just a heads up - there's no oven, but they make up for it with an air fryer, toaster oven, outdoor kitchen). Great location too - ubers were easy to get. Despite the communication error, I would absolutely stay here again.
What a fantastic and blissful getaway! This private lovely home is a true oasis of relaxation, filled with cozy vibes and inviting spaces. The location was very convenient, a short drive to just about anything. We really enjoyed the outdoor space, having a private pool, outdoor kitchen and tv to watch the Celtics win the championship was heaven. The host was very thoughtful and provided plenty amenities. We had everything we needed. Communication and instructions were excellent. Thank you for allowing us to have a wonderful experience on our vacation.
The house was clean, well stocked with toiletries, and the perfect size for our group of 6. We could have easily fit another couple people and have been comfortable. The host was responsive and kind. We enjoyed spending time in the pool and the backyard area. 10/10 would stay at the house again.
Communication with property manager from the minute I booked the Vrbo was amazing, once I walked into the home it was BEAUTIFUL! Gated home, in a secure quiet neighborhood. Smelled great, very clean and organized. Home was equipped with essentials for my stay, the location was perfect for everything ! Old San Juan and airport was a 15 min drive. The pool was the highlight for my childrenâs stay, heated pool with beautiful lights surrounding the cabana and seated area. Overall, was truly amazing and breath taking I can not wait to come back !!
My husband and I had a fantastic time celebrating at this lovely home. The landscape design caters to the relaxing oasis vibe with all the beautiful tropical plants and waterfall stone wall. Definitely many limitless ways to enjoy the space.
This property was exactly as advertised. The home was beautiful and clean. Check in and out was very easy. Safe location, responsive property manager, conveniently located with a beautiful oasis of a backyard. We definitely will be visiting this property again. âïžâïžâïžâïžâïž
This property was perfect for our family size of 4 adults and one child (12 yrs). Ormando was very quick to respond to any questions we had. We felt safe and spent most of our time in the backyard oasis. It was in close distance to the grocery store, gas station and quick 20 minute ride to almost everywhere we visited. We would absolutely stay here again!!
From the time we stepped into the house, it was like a dream. Clean, central location and full of any amenity you would need. Instructions for checking were very clear and easy to enter. It feels like your own secluded paradise. Outdoor space is fabulous to come back to after a day or sightseeing and that pool is fantastic. Wonderful stay, hope to return!!!
didnât bring us paper towels as promised , the TVs are old and barely work . Wifi was zero and cell service there isnât that great either . Bring bug spray
Very cute decoration and house and the pool was good too.
Overall the property was nice. I think it may be a stretch to fit 8 adults comfortably. The bunk beds were so close to the ceiling fan that one guest had to sleep on the dining room bench. We were allowed an early check in but given an incorrect code. There were a few other problems (no wifi, TVs didnât work, refrigerator didnât name ice/water). The host was really responsive and helpful for the things he could fix. I think this property is a little high for so many inconveniences we had but nice property nonetheless.