Parmi les services offerts, vous trouverez un service de conciergerie, un service d'assistance pour les visites touristiques ou l'achat de billets et une consigne Ă bagages
Ă deux pas de Casino del Mar at La Concha Resort et Ă 14 minutes Ă pied de Condado Beach
Amazing staff at check in, Angel was great and very informative, he made me feel welcomed after a really exhausting day of travel. Restaurant staff and beach staff all very helpful and friendly. Comfortable bed and amazing views!
The outside lobby was directly below our room. From noon until 11:30 PM the music was above 100 dB. We had asked the manager to turn down the music. He did so briefly. But at 11:30 PM I had to demand that the music level will be lowered. To his benefit, the manager complied. The shower water in our room was cold. I asked the front desk clerk to address this. He said he would. As of the time of our departure it still was not repaired. And a positive note, the hotel is right on the beach and has direct access to same
The beachfront access is incredible and we were so well taken care of in this aspect. What went wrong on the trip was lack of hot water on the 4th floor for the majority of our trip and a WiFi outage that turned the hotel cash only. These were 2 big inconveniences. But the staff did the best to help and were very friendly.
Angel at the front desk was awesome. My wife and I were mesmerized by the outdoor check in area. The view was spectacular. The layout of the beach, the lobby, the bar and seating area make it so comfortable. We didn't want to leave. I highly recommend this hotel.
The man checking us in was really rude. Gave us no information, wasnât friendly, and had an attitude when I asked which way to get to our room. The room itself was small but the bed was comfortable. Location was great.