Concierge services, a 24-hour front desk and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Housekeeping is available on request.
Bahia Urbana Hotel offers 20 accommodations with air conditioning. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.
Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hairdryers and change of towels can be requested. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at Bahia Urbana Hotel. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas and free self-parking, plus concierge services.
Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Free self-parking
Services include a concierge and luggage storage
Within a 15-minute walk of Port of San Juan and Escambron Beach
Bahia Urbana Hotel offers its guests concierge services. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.
This San Juan hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 76 metres
Free uncovered self parking on site
Limited on-site self parking
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of towels on request
Concierge services
Housekeeping on request
Outdoors
Beach towels
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Pillowtop mattress
Premium bedding
Bathroom
Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Smart TV
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 23
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Bahia Urbana Hotel
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan
Bahia Urbana Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff was very helpful and quick to respond with any questions. The room was perfect for a quick one night stay as it was comfy and cozy. Would definitely stay again!
Jessie
Stayed 1 night in Feb 2026
8/10 Good
Amber
22 Feb 2026
Amber
Stayed 1 night in Feb 2026
8/10 Good
Gabi
22 Feb 2026
the staff was so accomodating and helpful! we really appreciated the luggage storage area for our things to be stored while we got some lunch. the room itself has al lf
Gabi
Stayed 1 night in Feb 2026
6/10 Okay
shelagh
21 Feb 2026
shelagh
Stayed 1 night in Feb 2026
6/10 Okay
Chuck
19 Feb 2026
Liked: Staff & service
Disliked: Amenities
Kind of a spooky neighborhood and an awkward reception. It’s about a mile from downtown San Juan. I suppose if you’re a super budget traveler it’s not bad.
First receptionist was sort of rude maybe is their culture. But the worse was the room my closest is bigger one small night stand, no room for even the suitcase. What really bothered me all the rules they place on the room. Can’t use washcloths to clean face gave us two small packets to wipe face but were dry or get charge $35, can’t flush paper on toilet get fine to unclog, there were so many rules but the worse was the room look like they were doing construction on it. Not happy at all. The room was $210 per night.
Michael Harold
Stayed 1 night in Feb 2026
6/10 Okay
Kim
8 Feb 2026
Disliked: Property conditions & facilities
The front desk girl helped us with the luggage and was very nice.
Kim
Stayed 1 night in Feb 2026
10/10 Excellent
Brad
8 Feb 2026
Liked: Cleanliness, staff & service, amenities
While this hotel was very basic, it met all our needs. It was extremely clean! I did find the pillows to be too firm for my liking. I appreciate the safety measures with multiple keypad doors.
The room was very cute and clean and the staff amazing. Everything was walking distance and it felt so great to be back home.
Frankeisha
Stayed 3 nights in Dec 2025
2/10 Terrible
Catherine
5 Feb 2026
Disliked: Staff & service, amenities
Wow where do I start? The room was TINY and had no balcony and barely any windows. There was NO HOT WATER and the hotel explained to us that it was because it was solar powered heating and that the sun had not been out enough, but this is truly unacceptable. The check in person was aloof and didnt help with our luggage which we had to carry 3 floors since there is no elevator. To top it all off, the windows dont have screens so if you want fresh air you will be bitten ny mosquitos all night. Oh and they didnt clean our rooms or provide maid service even though we stayed two nights. We had to ask for fresh towels. Awful from start to finish.
Don’t even stay there . Ring the doorbell like 10 times before someone open the door then receptionist tell me she was busy doing nothing. Just sit on her phone.
Have to walk around the block to get to the room pulling my 2 suitcase.
The hotel is overpriced in our opinion. No elevator and basic services only. It shares reception with a hostel and has a bit of a hostel feel. The double bed was fairly small for two adults. For the same price, which was over $200 for a night, we generally get a better quality hotel.
Alexander
Stayed 1 night in Jan 2026
10/10 Excellent
Chris
31 Jan 2026
Chris
Stayed 1 night in Jan 2026
4/10 Poor
Brett
25 Jan 2026
Liked: Staff & service
Disliked: Amenities
Area was less than safe. The room was very small. No elevator, had to carry luggage up and down stairs. No nearby restaurants or stores. The shower did not have hot water. It was warm at best. The furniture was in poor conditions. Could not flush toilet paper. Had to put used toilet paper in the trash. The check-in was two blocks from the actual room. I do not recommend this hotel.
Room was damp with no air circulation so we were sticky the whole time and our clothes stayed wet. The front desk is in a building around the corner. Mosquitos came in every time we opened the windows
Good location to go any part. The building is safe, good gates and security camaras all over. Room was clean ac good. No mcrowave or coffee in the hotel.
Frankie
Stayed 5 nights in Jan 2026
6/10 Okay
Samikshan
7 Jan 2026
Liked: Staff & service
Disliked: Property conditions & facilities
The room floor was dirty, and the bathroom fittings were poorly maintained. Otherwise, it’s suitable for a one- or two-night stay. The location is convenient—close to Old San Juan, Condado Beach, and the T-Mobile Arena.
Samikshan
Stayed 1 night in Dec 2025
8/10 Good
Richard, Livingston
Travelled with family, Travelled with partner
3 Jan 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was wonderful. Friendly and helpful. The room was disappointing. Our first night, we were placed in a TINY room that didnt reflect the pics. The manager was gracious and moved us to a better room the next night. No hot water was available and the AC was either full on and freezing or had to turn off. The only saving grace was the staffs kindness.