Bahia Urbana Hotel

2.0 star property
VIP Access

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Photo gallery for Bahia Urbana Hotel

Superior Room with Balcony | City view
Hallway
Superior Room with Balcony | Premium bedding, pillow-top beds, desk, free WiFi
Superior Room with Balcony | Premium bedding, pillow-top beds, desk, free WiFi
Superior Room with Balcony | City view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
102 C. Pelayo, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Escambron Beach
    ‪15 min walk‬
  • Place, Castillo de San Cristobal
    ‪16 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Double Room

8.0 out of 10
Very good
(16 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room with Balcony

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Bahia Urbana Hotel

Concierge services, a 24-hour front desk and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Housekeeping is available on request.
Bahia Urbana Hotel offers 20 accommodations with air conditioning. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hairdryers and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Bahia Urbana Hotel. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas and free self-parking, plus concierge services.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of Port of San Juan and Escambron Beach
Bahia Urbana Hotel offers its guests concierge services. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This San Juan hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 76 metres
  • Free uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Outdoors

  • Beach towels

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Urbana Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Bahia Urbana Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 270 out of 503 reviews
Rating 8 - Good. 88 out of 503 reviews
Rating 6 - Okay. 80 out of 503 reviews
Rating 4 - Poor. 30 out of 503 reviews
Rating 2 - Terrible. 35 out of 503 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessie

Liked: Cleanliness, property conditions & facilities
Staff was very helpful and quick to respond with any questions. The room was perfect for a quick one night stay as it was comfy and cozy. Would definitely stay again!
Stayed 1 night in Feb 2026

8/10 Good

Amber

Stayed 1 night in Feb 2026

8/10 Good

Gabi

the staff was so accomodating and helpful! we really appreciated the luggage storage area for our things to be stored while we got some lunch. the room itself has al lf
Stayed 1 night in Feb 2026

6/10 Okay

shelagh

Stayed 1 night in Feb 2026

6/10 Okay

Chuck

Liked: Staff & service
Disliked: Amenities
Kind of a spooky neighborhood and an awkward reception. It’s about a mile from downtown San Juan. I suppose if you’re a super budget traveler it’s not bad.
Stayed 1 night in Feb 2026

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff went above and beyond, great area to stay
Stayed 1 night in Feb 2026

2/10 Terrible

Krystal

Stayed 2 nights in Feb 2026

6/10 Okay

Tessa

Stayed 1 night in Feb 2026

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great and very helpful staff
Stayed 4 nights in Feb 2026

6/10 Okay

Michael Harold

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First receptionist was sort of rude maybe is their culture. But the worse was the room my closest is bigger one small night stand, no room for even the suitcase. What really bothered me all the rules they place on the room. Can’t use washcloths to clean face gave us two small packets to wipe face but were dry or get charge $35, can’t flush paper on toilet get fine to unclog, there were so many rules but the worse was the room look like they were doing construction on it. Not happy at all. The room was $210 per night.
Stayed 1 night in Feb 2026

6/10 Okay

Kim

Disliked: Property conditions & facilities
The front desk girl helped us with the luggage and was very nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities
While this hotel was very basic, it met all our needs. It was extremely clean! I did find the pillows to be too firm for my liking. I appreciate the safety measures with multiple keypad doors.
Stayed 2 nights in Feb 2026

10/10 Excellent

Frankeisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very cute and clean and the staff amazing. Everything was walking distance and it felt so great to be back home.
Stayed 3 nights in Dec 2025

2/10 Terrible

Catherine

Disliked: Staff & service, amenities
Wow where do I start? The room was TINY and had no balcony and barely any windows. There was NO HOT WATER and the hotel explained to us that it was because it was solar powered heating and that the sun had not been out enough, but this is truly unacceptable. The check in person was aloof and didnt help with our luggage which we had to carry 3 floors since there is no elevator. To top it all off, the windows dont have screens so if you want fresh air you will be bitten ny mosquitos all night. Oh and they didnt clean our rooms or provide maid service even though we stayed two nights. We had to ask for fresh towels. Awful from start to finish.
Stayed 2 nights in Jan 2026

2/10 Terrible

Shalita

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t even stay there . Ring the doorbell like 10 times before someone open the door then receptionist tell me she was busy doing nothing. Just sit on her phone. Have to walk around the block to get to the room pulling my 2 suitcase.
Stayed 1 night in Jan 2026

6/10 Okay

Alexander

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is overpriced in our opinion. No elevator and basic services only. It shares reception with a hostel and has a bit of a hostel feel. The double bed was fairly small for two adults. For the same price, which was over $200 for a night, we generally get a better quality hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

4/10 Poor

Brett

Liked: Staff & service
Disliked: Amenities
Area was less than safe. The room was very small. No elevator, had to carry luggage up and down stairs. No nearby restaurants or stores. The shower did not have hot water. It was warm at best. The furniture was in poor conditions. Could not flush toilet paper. Had to put used toilet paper in the trash. The check-in was two blocks from the actual room. I do not recommend this hotel.
Stayed 3 nights in Jan 2026

8/10 Good

walter

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Greatt staf
Stayed 1 night in Jan 2026

2/10 Terrible

Jackie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was damp with no air circulation so we were sticky the whole time and our clothes stayed wet. The front desk is in a building around the corner. Mosquitos came in every time we opened the windows
Stayed 5 nights in Jan 2026

10/10 Excellent

MARK

Stayed 1 night in Jan 2026

8/10 Good

Wilmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

6/10 Okay

Frankie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location to go any part. The building is safe, good gates and security camaras all over. Room was clean ac good. No mcrowave or coffee in the hotel.
Stayed 5 nights in Jan 2026

6/10 Okay

Samikshan

Liked: Staff & service
Disliked: Property conditions & facilities
The room floor was dirty, and the bathroom fittings were poorly maintained. Otherwise, it’s suitable for a one- or two-night stay. The location is convenient—close to Old San Juan, Condado Beach, and the T-Mobile Arena.
Stayed 1 night in Dec 2025

8/10 Good

Richard, Livingston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was wonderful. Friendly and helpful. The room was disappointing. Our first night, we were placed in a TINY room that didnt reflect the pics. The manager was gracious and moved us to a better room the next night. No hot water was available and the AC was either full on and freezing or had to turn off. The only saving grace was the staffs kindness.
Stayed 2 nights in Jan 2026