See all properties

Hyatt Centric San Juan - Isla Verde

4.0 star property

Choose dates to view prices

Photo gallery for Hyatt Centric San Juan - Isla Verde

Property amenity
Beach/ocean view
In-room safe, individually decorated, individually furnished
Meeting facility
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
8020 Tartak Street, Isla Verde, Carolina, 00979
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Carolina Beach
    ‪5 min walk‬
  • Place, Balneario de Carolina
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Poolside

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Poolside

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Accessible Bathtub

  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Pool View

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Pool View

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Pool | Outdoor pool

Room, 2 Queen Beds, Balcony

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Children’s activities
Embassy Suites by Hilton San Juan Hotel & Casino
Isla Verde
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, 4,539 reviews
The price is CHF 186
includes taxes & fees
10 May - 11 May
Embassy Suites by Hilton San Juan Hotel & Casino

About this property

Hyatt Centric San Juan - Isla Verde

This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site. Weekly housekeeping is available.
Hyatt Centric San Juan - Isla Verde offers 223 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they can't get enough of Hyatt Centric San Juan - Isla Verde's great location. During your stay, you're just a quick walk from Isla Verde Beach. Enjoy features like free WiFi in public areas and a free beach shuttle, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • For dining with pool views, stop by Alba, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Isla Verde Beach and 5 minutes from San Jorge Children's Hospital
  • Free beach shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A private beach is featured. Hyatt Centric San Juan - Isla Verde offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 16000 square feet (1486 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at Hyatt Centric San Juan - Isla Verde. Parking is available for a fee.

This 4-star Carolina hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Alba – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Espresso Lab – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Secured, uncovered parking on site (USD 8.92 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Alba
  • Espresso Lab

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 16,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 48
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 300.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Uncovered self-parking fee: USD 8.92 per day (in/out privileges)
  • Pet deposit: USD 300.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 48 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel Hotel
Verdanza Hotel Carolina
Verdanza Hotel San Juan
Verdanza Hotel Hotel Carolina

Hyatt Centric San Juan - Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 231 reviews
Rating 8 - Good. 35 out of 231 reviews
Rating 6 - Okay. 23 out of 231 reviews
Rating 4 - Poor. 7 out of 231 reviews
Rating 2 - Terrible. 11 out of 231 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrianna

Stayed 2 nights in Jan 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff! Billy and Sam very helpful !
Stayed 7 nights in Jan 2026

4/10 Poor

TAHA

Business traveller
My experience at this Hyatt Centric was underwhelming and disappointing. I’ve stayed at several Hyatt properties in Puerto Rico and have consistently had great experiences, which is why I chose this location. Given its proximity to the airport and Isla Verde—where my colleagues were staying—it seemed like an easy choice. Unfortunately, my three-night stay fell short of expectations. On one day, housekeeping left my room without any towels, requiring me to contact the front desk. Reaching them was an issue in itself, as there was no response for about ten minutes when calling from the room, forcing me to use my personal phone. On my final day, housekeeping did not service the room at all. It’s disappointing to leave negative feedback, especially as I’ve generally had positive experiences with Hyatt-owned properties. I hope this feedback is taken constructively and used to improve the guest experience at this location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities
Clean rooms, lovely staff
Stayed 1 night in Jan 2026

8/10 Good

Jerilyn

Stayed 1 night in Jan 2026

8/10 Good

Rhianna

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great location close to beach and airport. Pool is peaceful with plenty of chairs. Room is spacious and well decorated. Staff was wonderful. Only downside was that there was construction noise one of the mornings that woke me and then kept me up.
Stayed 1 night in Jan 2026

10/10 Excellent

Jimena

Stayed 4 nights in Jan 2026

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Edgar at the front desk was amazing. So kind and helpful !! Beach club was great
Stayed 3 nights in Jan 2026

10/10 Excellent

Ana

It was very nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean place, gorgeous room, accommodating for holding luggage and letting us stay on site.
Stayed 1 night in Jan 2026

4/10 Poor

Jamal

Liked: Cleanliness, amenities
We booked and arrived late in the evening. After arriving we were told we had to wait 10min while they checked on the rooms. 👀. Upon entering rooms they were nice. We feel straight to sleep and was awakened at 4am by staff power washing sweats by the pool!! Like why?? Needless, not a restful night!
Stayed 1 night in Jan 2026

10/10 Excellent

George

Stayed 1 night in Jan 2026

10/10 Excellent

Tina

Stayed 1 night in Jan 2026

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Jan 2026

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and nicely decorated.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Room was clean and fresh No place on shower to put soap, shampoo, etc other than the floor…not great
Stayed 1 night in Jan 2026

10/10 Excellent

Rogelio, Grovetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the staff is superb!
Stayed 6 nights in Sep 2024

10/10 Excellent

Irma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! Room, staff!! But, the food was not that great!! Thank you!!
Stayed 4 nights in Jan 2026

8/10 Good

Andrea Dyanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room, vibes, the lobby scent, and sevice was amazing. Greatful our stay was there for the 5 days we were there. Jacuzzi heater was broken and felt the communication regarding that could have been better communicated.
Stayed 5 nights in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!!
Stayed 3 nights in Jan 2026

2/10 Terrible

Jose Antonio, bolingbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisiest room. Air conditioning until and early morning construction work. In top of the excessive and unnecessary hotel fees.
Stayed 14 nights in Dec 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness
Staff friendly and courteous, restaurant food excellent, they need to enforce a quiet time as neighbors partying past midnight and the walls are very thin. Plus the extra $50 a night for resort fee is a joke.
Stayed 2 nights in Jan 2026

6/10 Okay

Disa

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Was not told about breakfast. Terrible housekeeping. Did not have a trash can for three days. No extra toilet paper left in bathroom. Coffee was not replenished. Limited food options. Restaurant on site very expensive. Pool bar made awful drinks. Hot Tub heater broken.
Stayed 4 nights in Jan 2026

10/10 Excellent

patrice

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful. Room was excellent with many amenities. Pool, bar, restaurant and staff were wonderful. Joyce at the front desk was so helpful scheduling activities and taxi pick up. The hotel is conveniently located next to a 24 hour drug and grocery store too!
Stayed 4 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern hotel and rooms.
Stayed 4 nights in Jan 2026