The only 2 things, room was very hot day and night, and they are not ready for power outage, if they're able to do something about this I would definitely come back to stay again...
We were a little bit sceptical about this hotel because it is relatively new - but we loved our stay and would recommend it! The staff is very kind and helpful; the hotel has recently introduced free breakfast coffee, which is delicious and made to order. It is very well located to the centre of San Juan and it has a beautiful view of the lake and mountains. Itâs clear that the staff are still working on improving the hotel but there is no active construction going on right now. The shower was not very hot, and did not drain very well, but otherwise, we really enjoyed our stay!
Would not recommend staying here. Room was unclean and the shower kept leaking and flooding the room. We were only given 1 bath towel to share between 2 people. Location is not the nicest and very loud at night, making it difficult to sleep.