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Hacienda El Santuario San Miguel de Allende

4.0 star property
VIP Access

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Photo gallery for Hacienda El Santuario San Miguel de Allende

Rooftop bar, al fresco dining, open daily
Front of property
Master Suite | 1 bedroom, premium bedding, down duvets, minibar
Breakfast, lunch, dinner served; Mexican cuisine
Hallway

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Spa
  • Laundry

Explore the area

Map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Juarez Park
    ‪2 min walk‬
  • Church of San Miguel Arcángel
    ‪5 min walk‬
  • Allende Garden
    ‪5 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite Doble

Master Suite Doble | 1 bedroom, premium bedding, down duvets, minibar

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Jr. Suite

Jr. Suite | 1 bedroom, premium bedding, down duvets, minibar

Jr. Suite

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite | 1 bedroom, premium bedding, down duvets, minibar

Petite Suite

7.0 out of 10
Good
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, premium bedding, down duvets, minibar

Master Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Master Suite

Grand Master Suite | 1 bedroom, premium bedding, down duvets, minibar

Grand Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room

1 bedroom, premium bedding, down duvets, minibar

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Junior

1 bedroom, premium bedding, down duvets, minibar

Double Suite Junior

  • Sleeps 2
  • 2 King Beds

View all photos for Double Room Superior

1 bedroom, premium bedding, down duvets, minibar

Double Room Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

1 bedroom, premium bedding, down duvets, minibar

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

Similar properties

Breakfast, lunch, dinner served; Mexican cuisine

Real de Minas San Miguel de Allende

  • Pool
  • Pet-friendly
  • Kids pool
  • Free WiFi
4.3 out of 5, Excellent, (1430)
The price is CHF 87
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Real de Minas San Miguel de Allende

About this property

Hacienda El Santuario San Miguel de Allende

Colonial hotel with full-service spa and 24-hour front desk
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and spa services.
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hacienda El Santuario San Miguel de Allende. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at La SanMiguelada, a family restaurant that serves Mexican cuisine
  • Breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Treat yourself to aromatherapy, facials or Swedish massages at Wol-Ha
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Juarez Park and 4 minutes on foot from Church of San Miguel Arcángel
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Hacienda El Santuario San Miguel de Allende offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hacienda El Santuario San Miguel de Allende. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hacienda El Santuario San Miguel de Allende was completed in January 2023.

This 4-star San Miguel de Allende hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 11:00 AM.
La SanMiguelada – This family restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Terraza Azul – This rooftop bar specialises in Mexican cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (MXN 250 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La SanMiguelada
  • Terraza Azul

Things to do

  • Art gallery
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 291 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1571
  • Colonial architecture
  • Communal living room
  • Reception hall
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 300 for adults and from MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (return, maximum occupancy 3)
  • Secured self-parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hacienda El Santuario San Miguel de Allende offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number HSH9906289X7

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 899 reviews
Rating 8 - Good. 192 out of 899 reviews
Rating 6 - Okay. 72 out of 899 reviews
Rating 4 - Poor. 26 out of 899 reviews
Rating 2 - Terrible. 19 out of 899 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old building with interesting rooms, ours with a balcony. Beds are comfortable and the towels and linens are fresh every day. Convenient walking to the town plaza and in the other direction to interesting city sights. This is definitely not a touristy hotel for English speakers...bring your Spanish with you!
Stayed 7 nights in Apr 2025

2/10 Terrible

Sonki

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I am extremely upset about what happened at this hotel. I booked based on the info and pictures presented on Expedia. I booked the best suite (Grand Master Suite), but the room we got looked nothing like the pictures on the website. This is downright fraud to advertise something then deliver something completely different. Bait and switch is what that is. I asked the front desk to give us the room I booked but was told the hotel was completely full. There was no way I was going to stay in a room that was worse than a 1-star motel. So I booked a different property (through Expedia) and asked them to refund me. The manager called and told me she would give me a full refund. She told me to have Expedia contact her so that she can process it. But then she changed her mind several minutes later and refused to give me a refund. This is completely unethical and unjust. We stayed there for just 14 hours and left because we didn't get the room we paid for. The right thing to do is issue me a refund for this awful experience. I'm absolutely upset and disappointed with Expedia and this hotel for causing so much stress on my vacation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Frank, QUITO

Stayed 4 nights in Apr 2025

10/10 Excellent

Robert B.

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful, food was delicious and staff was awesome.
Stayed 5 nights in Apr 2025

4/10 Poor

Melody

Travelled with partner
Disliked: Cleanliness
I booked a master room and was given a double bed jr suite. Front desk girl didn’t want to help me. Told me to wait until the next day. I reached Expedia and they did talk to the hotel and change me to the mater room. The hotel has a lot of stirs, just be prepared. The bed and pillows were very hard, not really comfortable. The room was clean md close to the centro area. They have a buffet Sunday’s $35 dollars per person.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Mar 2025

2/10 Terrible

Maria Nieves-Reyes

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tgis was a horrible experience. I have stayed in San Miguel several times, but this hotel wasn’t very helpful. The staff are not polite and hardly help you with anything.
Stayed 1 night in Feb 2025

10/10 Excellent

Nidia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alex, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ver convenient, you close to the main square, yet it’s quiet. Staff if very friendly and helpful. Make use of the terrace. Bed/pillows/sheets are definitively an area for improvement.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio Las terrazas del hotel tienen una vista maravillosa de la ciudad y de la puesta del sol. Se encuentra muy cerca caminando del zócalo y del parque Juarez: excelente opción para disfrutar de San Miguel de Allende
Stayed 2 nights in Mar 2025

8/10 Good

LINDA j

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to the staff on the front desk they were great , restaurant and bar wonderful . only thing o would consider would be to have tv with international news station in english - cbc , bbc, nbc, cnn etc at least one or two
Stayed 1 night in Mar 2025

8/10 Good

Wan Heng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel in great central location. Was able to check in early. Service and amenities a bit underwhelming. Did not get VIP benefits.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely charming boutique hotel! Our room, the bar and restaurant are all amazing. And the location in Centro can’t be beat. The staff are also very warm and kind. Highly recommend!
Stayed 2 nights in Feb 2025

6/10 Okay

Pedro

Travelled with partner
Liked: Staff & service, amenities
Everything close by.but pictures are not what they show and bathroom has a busted water pipe only when you turn on the water.
Stayed 3 nights in Feb 2025

4/10 Poor

Raul

Travelled with partner
Disliked: Cleanliness
A male staff worker entered our room at 6:30 am for no reason without announcing himself! It completely startled us an left us uneasy for the remainder of the stay. When we asked for an explanation, we were told that they had we had left. I would not recommend this place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel - beautiful structure. friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! The courtyards are spectacular with artwork and antiques. Lovely places to spead out and relax with a book. Breakfast menu had yummy offerings with good service and loved that it was a few blocks to the square and Cathedral everything felt very safe night for walking or day. As a bonus there are some lovely rooftop bar/restarants nearby that overlook the city. Perfect for sunset. Will return.
Stayed 5 nights in Jan 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend place to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attention to detail

Love this place, we stay here at lease ones a year! My family and I LOVE all the traditional Mexican art work from all over the hotel. It's silly but I enjoy the little hand made soap that we received at check in. Breakfast is delicious.
Stayed 1 night in Dec 2024

8/10 Good

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel, excellent staff. Room was unexpected — we thought we were getting a Master Suite with one bed as shown in pics on Expedia and the hotel website, but we got a room with two beds — the second bed took up most of the space so there was hardly room to sit and have a coffee. Also, there was construction noise all day, every day — not the hotel’s fault but no siestas to be had.
Stayed 7 nights in Jan 2025

10/10 Excellent

Fredy

Liked: Cleanliness, staff & service, property conditions & facilities
Calm
Stayed 1 night in Jan 2025

10/10 Excellent

Nona, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Near Jardín and Parque Juarez
Stayed 6 nights in Jan 2025

10/10 Excellent

Margie Doyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025