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Hotel Casa Carmen

3.0 star property

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Photo gallery for Hotel Casa Carmen

Interior
Exterior
Food court
Interior
Standard Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Correo #31, Centro, San Miguel de Allende, GTO, 37700
  • Church of San Miguel Arcángel
    ‪3 min walk‬
  • Allende Garden
    ‪3 min walk‬
  • Juarez Park
    ‪5 min walk‬

Room options

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Basic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Room

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room | Courtyard view

Standard Room

  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Casa Carmen

Colonial bed & breakfast in San Miguel de Allende with a rooftop terrace
A rooftop terrace, valet parking and coffee/tea in a common area are available at this bed & breakfast. WiFi in public areas is free. Additionally, a meeting room, a library and tour/ticket assistance are on-site.
Hotel Casa Carmen offers 11 accommodations with a safe and an iron/ironing board. Rooms open to patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Guests can surf the web using complimentary wired Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Carmen. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Features include free WiFi in public areas, plus a rooftop terrace and a round-trip airport shuttle (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Valet parking available for a fee
  • Amenities include a front desk safe, meeting rooms and a rooftop terrace
  • Steps from Church of San Miguel Arcángel and 12 minutes by car from Escondido Place
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi and wired Internet. Business amenities include meeting rooms and coworking spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Hotel Casa Carmen. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star San Miguel de Allende bed & breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured valet parking on site (MXN 350 per day; includes in/out privileges)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Books
  • Library
  • Private wine tours
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 1790
  • Colonial architecture
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

More

  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet (varies based on length of stay), plus a deposit of MXN 300 per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1800 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 350 per day (in/out privileges)
  • Pet deposit: MXN 300 per night
  • Pet fee: MXN 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 10:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Hotel Casa Carmen San Miguel de Allende
Hotel Casa Carmen
Casa Carmen San Miguel de Allende
Casa Carmen San Miguel Allende
Hotel Casa Carmen Bed & breakfast
Hotel Casa Carmen San Miguel de Allende
Hotel Casa Carmen Bed & breakfast San Miguel de Allende

Hotel Casa Carmen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 79 out of 151 reviews
Rating 8 - Good. 40 out of 151 reviews
Rating 6 - Okay. 19 out of 151 reviews
Rating 4 - Poor. 7 out of 151 reviews
Rating 2 - Terrible. 6 out of 151 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint and clean. . Beautiful courtyard. Staff does not speak much English and were not there to answer questions. Very convenient.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2025

4/10 Poor

Gabriela

Travelled with group
Disliked: Staff & service
Al llegar tardaron mucho en recoger el carro para llevarlo a valet parking mi esposo estuvo dando vueltas en la calles asta que finalmente recogieron el carro para estacionarlo. La habitación no tenía agua y los del hotel no mandaron a alguien a resolver el problema. Solo se disculparon por teléfono y su solución fue usar cubetas con agua para el escusado del baño y usar su baño de servicio que estaba fuera de la habitación al bajar escaleras. Esto causó un retraso en nuestros planes de año nuevo. El lugar muy bonito y serca de la plaza pero no regresaría porque tuvimos una muy mala experiencia y falta de servicio del personal.
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
El lugar estaba muy bonito
Stayed 1 night in Dec 2024

10/10 Excellent

zuke, Los Angeles

Stayed 3 nights in Nov 2024

8/10 Good

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2024

2/10 Terrible

Judy

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not in good condition. There was very little hot water and no water pressure. Some of the furniture was broken inside and outside. It is obvious that the ownership does not put money into the property. The only I can say about the hotel is the staff And the grounds. It was also a good location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

EFRAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción directo en el centro

La ubicación es excelente, el patio y la áreas comunes son muy bonitas pero lo criticables es que no cuenta con estacionamiento y el servicio con valet es muy caro, el baño al interior del cuarto no es bueno y la habitación tiene un domo que no se puede obscurecer
Stayed 1 night in Oct 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Hubo vasrias quejas por el agua caliente que no habia, se ve que requiere mantenimento en general. El admisnistrador nuevo aun no está al 100, solicité mi vehiculo al valet y mandor traer otro "pues se ocnfundió"
Stayed 1 night in Jul 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Stay was excellent; location, staff, room. Would stay again. Thanks
Stayed 3 nights in Apr 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atencion de todo el personal supera cualquier expectativa. Hector, Beatriz, Lulu, todos excelentes.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nancy

Stayed 14 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Ramona

Travelled with partner
Liked: Staff & service
El servicio exelente solo que el cuarto que nos toco esta junto a la calle y fue muy ruidoso toda la noche con la gente que pasava, no tienen secadora de pelo, no televicion y
Stayed 3 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So good

Loved staying at Casa Carmen. It was comfy and the staff so helpful
Stayed 2 nights in Feb 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique bed and breakfast hotel, well situated near shops, restaurants and tourist attractions. Staff were very friendly and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The lovely staff and owners were attentive and warm. It’s a colonial house with a sweet sweet garden. The fact that it has only 11 rooms creates a feeling of home with guests and staff greeting each other in a familial and warm way.
Stayed 1 night in Dec 2023

10/10 Excellent

Leslie

Travelled with partner
Liked: Amenities
The people that worked at Hotel Carmen were wonderful and the service was excellent. We loved our stay. It’s a beautiful location and very convenient to everything walking!
Stayed 8 nights in Oct 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true gem of a stay! Perfectly located one block from the main plaza. The breakfast was delicious. The bedding was perfect. The old colonial building is kept in very good shape. Beautiful inside courtyard. The staff was super courteous. We will most definitely go back.
Stayed 2 nights in Sep 2023

10/10 Excellent

JUAN PABLO, ZAPOPAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para hospedarse en San Miguel de Allende. Cómoda, super ubicada y muy buen servicio.
Stayed 1 night in Jul 2023

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2022

6/10 Okay

Gustavo

Stayed 1 night in Jul 2022