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Hotel Matilda, a Member of Design Hotels

5.0 star property
VIP Access

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Photo gallery for Hotel Matilda, a Member of Design Hotels

Couples treatment room(s), hot tub, steam room, Turkish bath/hammam
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby sitting area
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

View in a map
Aldama 53, Col. Centro, San Miguel de Allende, GTO, 37700
  • Place, Juarez Park
    ‪1 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪5 min walk‬
  • Place, Allende Garden
    ‪7 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Deluxe Room (Grand) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room (Grand)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite

Luxury Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Owner, A)

Suite (Owner, A) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Owner, A)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Owner, C)

Suite (Owner, C) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Owner, C)

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Matilda, a Member of Design Hotels

Luxury San Miguel de Allende hotel connected to a shopping centre, steps from Juarez Park
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a steam room are on-site.
Hotel Matilda, a Member of Design Hotels offers 32 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 49-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Matilda has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel Matilda, a Member of Design Hotels. During your stay, you'll be connected to a shopping centre and just a quick walk from Church of San Miguel Arcángel. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mexican cuisine at Moxi, a fine-dining restaurant with pool views
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, Thai massages or body scrubs at Matilda
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and bicycles to rent
  • Steps from Juarez Park and 4 minutes on foot from Church of San Miguel Arcángel
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Matilda, a Member of Design Hotels offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. A steam room, spa services, and a library are also featured at the luxury Hotel Matilda, a Member of Design Hotels.

Smoking is allowed in designated areas at this Art Deco San Miguel de Allende hotel.

Moxi – Overlooking the pool, this fine-dining restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Awards and affiliations

Hotel Matilda, a Member of Design Hotels is listed in the 2022 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Moxi

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 807 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 4 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1365.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 2176.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1365.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 2176.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Matilda
Hotel Matilda San Miguel de Allende
Matilda Hotel
Matilda San Miguel de Allende
Hotel Matilda
Matilda, Of Design Hotels
Hotel Matilda, a Member of Design Hotels Hotel
Hotel Matilda, a Member of Design Hotels San Miguel de Allende

Hotel Matilda, a Member of Design Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 285 out of 428 reviews
Rating 8 - Good. 92 out of 428 reviews
Rating 6 - Okay. 32 out of 428 reviews
Rating 4 - Poor. 7 out of 428 reviews
Rating 2 - Terrible. 12 out of 428 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mark, Santa Fe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t often write reviews, but in this case, I feel I should. Positives: The staff were very helpful, and housekeeping was outstanding—honestly, the best ironed shirt I’ve ever received at a hotel. The location is fantastic, just a short walk to the plaza and right on Aldama. The gym and spa were excellent; my wife especially loved her facial. Negatives: Unfortunately, the first coffee we received somehow had what seemed to be an acid-based cleaner in it, which burned my wife’s throat. That really shook our trust in the breakfast service, which was already pretty minimal to begin with. The pool is small, with very few seats, and it wasn’t well maintained—we noticed debris floating in the water. The rooms are quite tight in terms of space, though very clean.
Stayed 5 nights in Apr 2025

10/10 Excellent

Emily

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff freiendly. Great location! Great decor and really good breakfasts! (only meal I ate there)
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Stayed 5 nights in Dec 2024

10/10 Excellent

Mahesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service, well Maintained property.
Stayed 7 nights in Dec 2024

10/10 Excellent

Bernardo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tos esta increíble muy limpio bonito y excelente servicio
Stayed 4 nights in Dec 2024

10/10 Excellent

robert

Stayed 4 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities, room comfort

So lovely

AMAZING!!!!! Stunning hotel, super friendly, helpful…. The location is amazing, just a couple blocks from the center, with lots of restaurants, shops, bars. The Spa services were incredible. Absolutely recommend this boutique hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were top notch! Absolutely the best customer service we have ever had at any hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular

This place is amazing! It is beautiful, comfortable and located close to the plaza. But what makes it outstanding is the staff - best we have ever experienced! Their care and concern for each guest is truly surprising. I needed help with a wedding bouquet and they went above and beyond to make sure I got to the people and places I needed. We became good friends in just a week. We loved everything and would recommend it highly!
Stayed 8 nights in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel in San Miguel de Allende. I highly recommend and will definitely stay again when I return. Beautiful, comfortable rooms, wonderful service with friendly, caring staff and a lovely spa!
Stayed 4 nights in Aug 2024

8/10 Good

andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A marvelous place to stay.

The hotel was an oasis of beauty and indulgence in comfort. The staff were beyond impressive. Omar was the best concierge ever!
Stayed 6 nights in Jul 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Francisco, San Salvador

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was right for Hotel Matilda. Staff were very helpful and accommodating. enjoyed very much our stay. We will return again. Exception was breakfast, poor untrained service, food was fair, availability of orange juice was partial.
Stayed 4 nights in Feb 2024

10/10 Excellent

Romana

Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful art and very helpful, friendly staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful stay!

Excellent location and amazing service at this beautiful boutique hotel. The food at the restaurant was great and the employees made us feel at home. Highly recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

basel

Stayed 4 nights in Mar 2024

10/10 Excellent

Jose A Andreu, Albuquerque

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The staff is always there when you need them . Our room got cleaned 3 to 5 times a day, that is hard to see even in a 5 star hotel. Concierge service was beyond expectation, they where able to get us a wine tour 1 hour before; even when there was no tours avaible. Bar tender service was excellent. if they don't have the drink you want, then it will be created for you. We received no excuses on why it was not possible. Everything was doable at Matilda.Strongly recommended . We will be back with more friends. Keep up with excellent service . Jose Andreu

10/10 Excellent

Chase

Stayed 5 nights in Feb 2024

8/10 Good

Mercedes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was wonderful. The meal at Moxi was truly bad. A tasteless yet expensive menu de degustacion, specially worse was the main dish of that menu on Feb 23.
Stayed 2 nights in Feb 2024

10/10 Excellent

Randee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service!
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar and the rest of the staff made us feel extremely welcome and ensured we had everything we needed for a comfortable stay. This hotel provides a 5 star service. We look forward to returning in the near future.