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LOtel-Casa Arca

3.5 star property
VIP Access

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Photo gallery for LOtel-Casa Arca

Relax by the pool surrounded by lush greenery and comfortable seating.
Cozy dining area with vaulted ceiling and arched doorway, perfect for socializing.
Step into the historic ARCA DE NOE, featuring a grand entrance with a balcony and wrought iron railing.
Cozy dining area with a central table, wooden furniture, and a vase of flowers.
Relax in a spacious room with a large bed, sofa, and armchairs, featuring a fireplace and a large window with an outdoor view.

Popular amenities

  • Spa
  • Bar
  • Room service
  • Laundry
  • Pool

Explore the area

Map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700
  • Allende Garden
    ‪2 min walk‬
  • San Miguel de Allende Historical Museum
    ‪2 min walk‬
  • Church of San Miguel Arcángel
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Basic Suite

Basic Suite | 1 bedroom, minibar, in-room safe, desk

Basic Suite

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom | Shower, free toiletries, bathrobes, slippers

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub | 1 bedroom, minibar, in-room safe, desk

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub | 1 bedroom, minibar, in-room safe, desk

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

LOtel-Casa Arca

Hotel with free breakfast, steps from Church of San Miguel Arcángel
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, 2 coffee shops/cafes and a snack bar/deli are on-site.
LOtel-Casa Arca offers 22 accommodations with fireplaces and minibars. 45-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of LOtel-Casa Arca's great location. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine while dining at Jacinto 1930
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Church of San Miguel Arcángel and 10 minutes by car from Escondido Place
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly LOtel-Casa Arca. Free self parking and valet parking are available. A complete renovation of LOtel-Casa Arca was completed in November 2023.

Smoking is allowed in designated areas at this 3.5-star San Miguel de Allende hotel.

Guests are served a free cooked-to-order breakfast daily from 8 AM to 11:30 AM.
Jacinto 1930 – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 11:30 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jacinto 1930

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 242 out of 290 reviews
Rating 8 - Good. 30 out of 290 reviews
Rating 6 - Okay. 9 out of 290 reviews
Rating 4 - Poor. 5 out of 290 reviews
Rating 2 - Terrible. 4 out of 290 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Yuridia

Travelled with partner
Tiny property with a restaurant on the bottom floor. You have to cross through the restaurant to get to the second floor where the pool is located. Pool facilities are not kept up. Tile was dirty. Tiny pool. They do not have a spa but have a company come to your room. The whole experience was not worth the price. The only thing we liked was the free breakfast. Very noisy hotel and the staff start their day early. To top it all off the street that it is located on is a closed street do they pick you up about half a block away and take the car to a parking lot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Excellent place and service. Great location. The hotel is beautiful and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

rodolfo

Stayed 1 night in Apr 2025

10/10 Excellent

peter

Stayed 3 nights in Apr 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at LOtel Casa Arca was really beautiful. The stay came with 1 meal per day which you select from their menu and was absolutely delicious! The facilities were clean and the staff very friendly and helpful. It is walking distance (just outside) to the square with so much shopping and many wonderful restaurants. We would definitely stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Costas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

CARYN, JACKSON

Travelled with partner
Liked: Amenities
This hotel was a surprise. It is about a half block off the Jardin square, shopping and restaurants. It was clean and quiet and we would definitely stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Sellathurai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sound proof doors really helped with the church bells!
Stayed 4 nights in Mar 2025

4/10 Poor

Saeid, Irvine

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

ELBA

Liked: Cleanliness, staff & service, property conditions & facilities
That is not enough words to express how beautiful and wonderful this place is EVERYTHING WAS AMAZING!!! Wonderful experience 5 Diamond’s hotel for us!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen, Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location in Centro. Breakfast is included and it is wonderful and plenty. The rooftop bar is very nice but doesn’t have great views like others in town. The staff was great and most were very pleasant. Not all spoke English but it wasn’t usually a problem. I highly recommend this hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Cesar, Santo Domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Bien pero un poco sobrevalorado

Hotel es lindo y está bien ubicado. Restaurantes muy buenos y el nuevo rooftop está super. Pero para el precio (que es comparable con hoteles 5 estrellas) le falta calidad en el servicio y mejorar terminaciones en las habitaciones y algunas áreas comunes que se ven deterioradas. Tener en cuenta que queda en una calle peatonal y no ofrecen asistencia con equipaje.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

ALFONSO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente beds
Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They charged me again when I arrived. I had already paid through expedia. I ended up paying double and with no fast solution
Stayed 2 nights in Feb 2025

10/10 Excellent

Cambria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fully satisfied
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW

What a fabulous hotel, our room was amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diego, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful! Thank you,
Stayed 2 nights in Nov 2024