Our 3 generation family of 6 stayed in this property for 11 days in July 2022. We've rented VRBOs in many countries, including the Yucatan and the Caribbean, and this property does not meet the standard we have come to expect from VRBO rentals, especially those labelled "Gold Standard". The photos are apparently outdated as they do not represent the current reality.
We were drawn to the location which was described as "steps to the water on your own private beach". However, the seaweed was very thick and rotting, and therefore very smelly, and the beach was covered with huge amounts of litter. There was no access to the water and it was unpleasant to sit outside because of the strong odor. Other nearby properties had the trash and seawood removed.
The kitchens are not fully equipped as stated in the description and it was a challenge to prepare and serve meals for 6. There is no glasswear, no can or wine openers, very few cooking utensils and very few mixing and serving bowls. There were no dishtowels in either kitchen (Upon request, the property manager brought us 1.) We were unable to eat our meals on the larger table for 6 in the lower unit because it was too wobbly.
The clothes washer is not working properly so we were not abe to wash our bath towels, sheets or dish towel during our extended stay. The roof deck was covered with debris (glass, tiles, metal pieces) and unusable until we cleaned it. The wooden doors are peeling and hard to open, the outside light on the upper deck is not working and the upstairs kitchen sink spews water from the base. In the downstairs unit the toilet bowl is cracked, the metal faucets are corroded and the air conditioner has an unpleasant odor. Sadly, this is not a complete list of items that need repair.
We informed the owner of many of the problems with the property shortly after we arrived and he responded by saying he would look into them. He did give the property manager permission to replace our broken toaster.
Despite our disappointment with this property, we enjoyed out stay in Belize. The reef is fabulous for fishing and snorkeling and the local people are friendly and helpful.
P.S. We would have appreciated an information packet to help us navigate our stay in the neighborhood. It would have been helpful to know where and how to get water, different ways to access the reef, the names of local guides and local attractions. Many VRBOs provide this helpful information.