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Hotel Citlalli

3.0 star property

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Photo gallery for Hotel Citlalli

Lobby
Free daily cooked-to-order breakfast
Exterior
Restaurant
Double Room, 2 Double Beds, Non Smoking (3 Guests Only) | Blackout curtains, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service

Explore the area

View in a map
Calle Circunvalacion #298, Colonia San Benito, San Salvador, San Salvador Department
  • Place, Museo de Arte de El Salvador
    ‪6 min walk‬
  • Place, Bambu City Center
    ‪12 min walk‬
  • Place, Multiplaza
    ‪19 min walk‬
  • Airport, San Salvador (SAL-El Salvador Intl.)
    ‪66 min drive‬

Room options

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds, Non Smoking (3 Guests Only)

Double Room, 2 Double Beds, Non Smoking (3 Guests Only) | Blackout curtains, free WiFi, bed sheets

Double Room, 2 Double Beds, Non Smoking (3 Guests Only)

9.2 out of 10
Wonderful
(13 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Blackout curtains, free WiFi, bed sheets

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4
  • 1 Single Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite | Blackout curtains, free WiFi, bed sheets

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room, 1 Bedroom, Non Smoking

Quadruple Room, 1 Bedroom, Non Smoking | Blackout curtains, free WiFi, bed sheets

Quadruple Room, 1 Bedroom, Non Smoking

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds OR 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Citlalli

Along with a 24-hour front desk, this hotel has a computer station and free newspapers. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a TV in a common area.
Hotel Citlalli offers 19 air-conditioned accommodations with free toiletries and blackout curtains. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower. This San Salvador hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Citlalli. During your stay, you're just a quick walk from Monumento a la Revolución. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a computer and a terrace
  • Just a 4-minute drive from Multiplaza and a few minutes from Monumento al Salvador del Mundo
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Hotel Citlalli also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Salvador hotel.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Citlalli San Salvador
Citlalli San Salvador
Hotel Citlalli Hotel
Hotel Citlalli San Salvador
Hotel Citlalli Hotel San Salvador

Hotel Citlalli Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 259 out of 345 reviews
Rating 8 - Good. 60 out of 345 reviews
Rating 6 - Okay. 18 out of 345 reviews
Rating 4 - Poor. 5 out of 345 reviews
Rating 2 - Terrible. 3 out of 345 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

Wilson, Rego Park

Stayed 3 nights in Jan 2026

10/10 Excellent

Mirian

Stayed 1 night in Jan 2026

10/10 Excellent

Magda Isabel

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenientemente ubicado
Stayed 4 nights in Oct 2025

10/10 Excellent

Helio

Liked: Cleanliness
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Stayed 2 nights in Jan 2026

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities
Excellent location. Great service and price. AC and shower were perfect
Stayed 2 nights in Jan 2026

2/10 Terrible

Matt

I arrived here after a late flight. The hotel was very ok, more like a hostel than a hotel. I got to my room and the bedding was terrible and the a/c unit was directly over the bed, so as I started to try and sleep I felt like I was getting sick, and it was too hot with it not on. I had it on 25 Celsius and it was still freezing. Starting at 12am, music came on from a club next door and my room and bed were literally shaking. It was Christmas Eve which I later learned is a big party night, but I literally felt like my bed was inside the club. After not being able to sleep at all at 3am I asked the front desk what to do, and they showed me another room that was also shaking. The music was going on until 7am when I left for my tour. I asked them to refund both my second night, and the night I just stayed. They did let me get out of the second night, but refused to refund me for the first night because it was not their fault. This hotel should either not be open on big celebration nights, or needs to significantly improve the sound attenuation. I’ve been to over 60 countries and hundreds of hotels and hostels, and this was the most uncomfortable experience I’ve ever had and it is ridiculous that they would not refund me for a night I literally could not sleep.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Las habitaciones, las instalaciones cel desayuno. Todo muy bueno.
Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Elena, Alexandria

Stayed 1 night in Jan 2026

10/10 Excellent

Maria Gabriela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, service and overall value . Totally recommend.
Stayed 4 nights in Dec 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great! Warm water and great water pressure.
Stayed 1 night in Dec 2025

10/10 Excellent

Miryam

Stayed 2 nights in Jan 2026

10/10 Excellent

Berta

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive. Breakfast was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful . The room we have was very clean, spacious and it has all the amenities we needed. Breakfast was plentiful and there were options for my young children . Also very close to coffee shop, restos and art museum , all walkable. Would stay here again for sure ! Thank you to all of the wonderful staff .
Very large shower
Clean bathroom with great towels .
Large room with another bed not featured in this picture
Stayed 2 nights in Dec 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
Room was very clean, confortable and staff really kind.
Stayed 1 night in Dec 2025

10/10 Excellent

Mario, Antigua

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Friendly and helpful staff, in a great area with A LOT of restaurants and coffee shops walking distance. Nice, clean and spacious room. They have parking available though is a very safe area, so parking on the street is no problem. Great full breakfast included (several options on the menu) - We will be staying here next time!
Stayed 1 night in Dec 2025

6/10 Okay

gopinath

Travelled with family
Not like a real hotel but breakfast option is good. More like a bed n breakfast with some hotel option.
Stayed 3 nights in Nov 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities
This place is a gem!!! Great place
Stayed 2 nights in Dec 2025

8/10 Good

Henry

The breakfast is good the shower is great they have hot water which is good
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff friendly. Location excellent. Plenty of hot water. Nice breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Stayed 1 night in Nov 2025

10/10 Excellent

Liv

Stayed 7 nights in Nov 2025