Okako Hotel

1.0 star property

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Photo gallery for Okako Hotel

Superior Double Room | View from room
Front of property
Reception
Staircase
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Iztueta 7, San Sebastián, Gipuzkoa, 20001
  • Place, Plaza de La Constitucion
    ‪9 min walk‬
  • Place, Concha Promenade
    ‪11 min walk‬
  • Place, Donostia-San Sebastian Aquarium
    ‪17 min walk‬
  • Airport, San Sebastian (EAS)
    ‪19 min drive‬

Room options

Single Room

8.4 out of 10
Very good
(10 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Superior Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

About this property

Okako Hotel

Hotel in San Sebastián, near Concha Beach
This smoke-free hotel features self parking, tour/ticket assistance and free Wi-Fi in public areas.
Okako Hotel offers 12 accommodations with complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This San Sebastián hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Okako Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from San Ignacio Church. Features include free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from San Ignacio Church and 11 minutes on foot from Concha Beach
Okako Hotel offers its guests tour/ticket assistance and a lift. WiFi is free in public spaces. For a fee, parking is available.

This San Sebastián hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 27 per day); discounts available
  • Covered parking on site (EUR 27 per day)

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 27 per day
  • Nearby parking fee: EUR 27 per day (919 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Okako Hotel San Sebastian
Okako Hotel
Okako San Sebastian
Okako
Okako Hotel Hotel
Okako Hotel San Sebastián
Okako Hotel Hotel San Sebastián

Okako Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 209 out of 337 reviews
Rating 8 - Good. 96 out of 337 reviews
Rating 6 - Okay. 22 out of 337 reviews
Rating 4 - Poor. 5 out of 337 reviews
Rating 2 - Terrible. 5 out of 337 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel, well maintained and with style. Rooms small but adequate. Great location and outstanding service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mario

Stayed 1 night in Jul 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is just across the river from San Sebastian historic town and is very well connected. Lots of locals bars etc in the area and the bars/cafes of the old town are a short stroll. For an expensive place to visit, this is a good value option. Staff lovely and helpful Beware that the forward facing rooms have the railway line close by. They don't run late but the do start early. If the windows are closed.not a major problem, but a bit of a wake up call in the windows are open.
Stayed 2 nights in Jun 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned for the old town & Gros areas in a quiet location. Staff not always on site which may affect booking in.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabriela

Stayed 2 nights in Jun 2025

10/10 Excellent

Harold, London

Liked: Cleanliness, amenities, property conditions & facilities
Lovely elegant rooms where everything works. Friendly staff. Perfect location. A nice touch is the complimentary coffee/tea station with sweets and fresh fruit.
Stayed 3 nights in Jun 2025

10/10 Excellent

TSUBASA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very kind and warm. Room is compact and clean. Convenient to visit the city. Strongly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
The staff of this property is amazing! I really enjoyed this cute hotel. If you are coming by bus or train it’s so convenient. Free coffee bar and snacks. Free WiFi and nice lobby area. I would love to stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming, welcoming hotel with lots of character

The hotel were very welcoming and when we arrived early, our room was ready to check in. We were given local recommendations and made to feel very at home. It was a compact room, but had everything we needed for a 2 night stay - the jug of water, chocolates and hand written note was a lovely touch! Bed was very comfortable and bathroom great, though extractor fan very noisy. Mostly very quiet, and a 10 minute walk from the main bus station, and a short walk to the main touristy part of town.
Stayed 2 nights in May 2025

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time staying at Okako hotel. It is ideally located to discover San Sebastian while still being in a quieter and less touristy area. Everyone was incredibly friendly and helpful, from our arrival we were offered great suggestions for the best dining spots. They are also reachable 24/7 on whatsapp. The hotel is very nice and the rooms are surprisingly spacious. We'll recommend it to our friends and will definitely come back when we are in San Sebastian! Thank you, Arthur and Pauline
Stayed 4 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay @ Okako

We enjoyed our stay. Nice hotel with everything you need. Loved the location and would stay again
Stayed 4 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

E

Everything splendid
Stayed 1 night in Apr 2025

10/10 Excellent

Mandy

Super cute boutique hotel
Stayed 4 nights in May 2025

6/10 Okay

Gloria

Pictures deceptive. Rooms verrry small. Reception staff: Anne very helpful and nice. Male receptionists unhelpful.
Stayed 3 nights in Apr 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice little hotel and great value for the price. Excellent location, easy walk to San Sebastian old town and Gros and conveniently close to to the bus and train stations. Staff very friendly, room nice and clean. Free breakfast (fruit, croissants) in reception every morning. Only complaint is that the coffee machine was out of service 2 of the 3 days i was there.
Stayed 3 nights in Apr 2025

8/10 Good

brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Friendly quick check-in with key explained. Lovely room in great location. Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Jun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked it
Stayed 5 nights in Nov 2024

10/10 Excellent

Hepzibah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, would stay again

Good location, nice property, free coffee and small snacks was a great gesture, a few cobwebs in the room and the wardrobe was dusty inside. Placement of the toilet shoved up against the wall was a little tricky to use. Overall i would stay here again
Stayed 3 nights in Jan 2025

10/10 Excellent

Karla

Stayed 4 nights in Nov 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small 2 star aparthotel really outshines some of the other 3 or 4 star hotels I've stayed in. They really take care of you and make you feel at home, with complimentary snacks, coffee, tea and fruit in the main sitting room that makes you feel like you're in cozy living room. There's artwork and carefully thought out finishes and touches everywhere. The hostess at the front desk, Adriana, was a gem! She was very kind and helpful with loads of information. The location was great, I walked to every major landmark, restaurants and shops. I never had to take public transportation. Be aware that there is no Uber, just taxis if need be. The only negative issue was the train railway was right across the street, so you can hear it coming and going during business hours. So not too early in the morning and not too late in the evening. Not a big deal of you're out and about all day.
Stayed 1 night in Nov 2024

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This lovely little hotel was great. Very clean, the staff at reception was really helpful and gave us tons of tips where yo go to eat and to do. Everything was easy access too. Will definitely go back next time we are in the area.
Stayed 1 night in Nov 2024

10/10 Excellent

yineris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugas super conveniente. Las habitaciones igualmente, si solo buscar comodidad y dormir. La recepción es de 9am a 9pm con atención. No tengo ninguna queja.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cervando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The rooms are small but not tiny. We had a car and had to park several blocks away. They offer coffee and snacks in the lobby for free. They were very friendly and helpful. Will stay again.
Stayed 1 night in Oct 2024