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Best Western Norwalk

2.5 star property

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Photo gallery for Best Western Norwalk

Indoor pool, pool loungers
Lobby
Exterior
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board
Free breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
351 Milan Ave, Norwalk, OH, 44857
  • Milan Historical Museum
    ‪4 min drive‬
  • Summit Motorsports Park
    ‪9 min drive‬
  • Kalahari Waterpark Resort
    ‪13 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 8
  • 4 Queen Beds

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About this property

Best Western Norwalk

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Best Western Norwalk offers 58 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Norwalk. During your stay, you'll be close to Milan Historical Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Milan Historical Museum and 8 minutes from Summit Motorsports Park
Best Western Norwalk offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served. A terrace, a vending machine, and coffee/tea in common area are also featured at Best Western Norwalk. Self parking is free.
Guests are served a free breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Norwalk
Best Western Norwalk
Norwalk Best Western
Best Western Norwalk Hotel Norwalk
Best Western Norwalk Hotel
Best Western Norwalk Hotel
Best Western Norwalk Norwalk
Best Western Norwalk Hotel Norwalk

Best Western Norwalk Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 389 out of 921 reviews
Rating 8 - Good. 287 out of 921 reviews
Rating 6 - Okay. 136 out of 921 reviews
Rating 4 - Poor. 67 out of 921 reviews
Rating 2 - Terrible. 42 out of 921 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donald Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean people are really nice
Stayed 1 night in May 2025

2/10 Terrible

Nimit

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid, the stay here will come to haunt you

The hotel allowed us early check in. But lest we knew everything after this will be a disaster! We were promised a daily housekeeping as a prerequiste to me booking the stay. After promising, the house keeping was not done daily citing shortage of staff. We were handed over sheets and towels in exchange of daily housekeeping. The manager staff was extremly rude and told us off from having included daily breakfast when we reached to have breakfast at 6:20 am instead of 6:30 am as I had to leave early for reporting to hospital work at 6:30 am. Even when we said OK to not having breakfast before 6:30 am, the staff kept ranting off for coming early. The housekeeping staff was rude multiple times and gestured us badly for requesting daily housekeeping. The housekeeping staff even asked for my wife to stay outside the room when they used to do any housekeeping. Nothing was working in the room with toilet flush completely dysfunctional, patchy internet, smelly bedsheets, unclean and stained carpets, unclean towels and key cards failing multiple times. When our food delivery came on one day, the delivery guy was told that we don't stay here and we nearly lost our food on one day! We believe it was a sort of punishing us for the early breakfast. We will never be staying here in future and will look for better hotels nearby!
Stayed 7 nights in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Had many food options nearby and hotel was nice for the peice we paid. Would highly recommend if willing to drive the extra distance to Cedar Point.
Stayed 1 night in May 2025

8/10 Good

Kenneth

Stayed 7 nights in May 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. But the noisy ass kids running halls and room above was noisy. Was very annoying
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Stayed 1 night in May 2025

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was inedible.
Stayed 4 nights in May 2025

10/10 Excellent

CINDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was ok, it had a funny smell. The fridge was loud. Overall it was decent stay.
Stayed 1 night in May 2025

2/10 Terrible

Haley

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was blood on the sheets and the room was dirty.
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Staff & service, property conditions & facilities
The lady who checked me in was helping out from the milan Quality inn and she was amazing. The beds were comfortable and i actually used the covers. Normally i use my own. Very clean. Very convenient. We will be back
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Norma

Stayed 1 night in Dec 2024

10/10 Excellent

Ken

Stayed 1 night in Apr 2025

8/10 Good

Kaitlyn

Stayed 1 night in Apr 2025

10/10 Excellent

Levi

Liked: Amenities, property conditions & facilities
Everyone very helpful and friendly. Very clean.
Stayed 3 nights in Mar 2025

8/10 Good

Tara

Travelled with family
Friendly and helpful staff. Indoor pool was cold. Toilets did not flush well.
Stayed 1 night in Mar 2025

10/10 Excellent

DENISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was it was freezing in the room they never turned the heat on for guests when they come
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We enjoyed our visit. This was our second visit. Best Western is our go to for hotels. Thanks for the the hospitality.
Stayed 3 nights in Mar 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service
Staff was fantastic. Very polite and helpful! The TV in our room was broken and wouldn’t turn on. The fridge didn’t get very cold either. The pool and hot tub were great! Not very many options for breakfast. Overall, worth the price!
Stayed 2 nights in Mar 2025

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Mar 2025

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities, room comfort

Caring place with a few hiccups

We actually extended our stay. We were here for a family emergency. The staff was very caring but there was no cleaning of our room for the first 3 days. Juice machine and waffle maker both on the blitz on the first day. But for the price and the nice pool/hot tub and caring staff it is worth staying here.
Stayed 3 nights in Mar 2025

2/10 Terrible

Nichol

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dated for price point

Bathroom was very small. I was in room 203 next to the staircase. Every time someone opens the door, you can hear it in the room. The door handle in the room is broken and has a sharp edge.
Stayed 1 night in Mar 2025