TrĂšs bel hotel pour venir se reposer et profiter d'une excellente cuisine, aprĂšs les belles promenades autour de Sandwich. Personnel trĂšs accueillant.
Charming old hotel. The property and rooms were clean and fairly well maintained. I don't think there's an elevator. I couldn't find a thermostat in the room and the room started off pretty chilly (I was there in late February). I'm not sure if they have A/C as well, though I'm not sure it gets that hot. The room was large and the bed was comfortable. It's definitely not a business hotel. The desk was small and there were few power outlets. I would highly recommend the hotel install USB plugs near the desk and bed night stands. It's 2025 after all. I had a room on the second floor in the front of the Hotel. Event hough Sandwich is kind of quiet, there was road noise early and late. so if you're a light sleeper, request a room in the back of the hotel. The breakfast looked good. The staff was friendly. The desk clerk helped me get a taxi when I was checking out (not an easy task in Sandwich). By the way, there is no Uber. Plan ahead if you need a ride.
Really had a great check in was meet by Simone who went out of her way to help us she had our drinks brought to us in the lounge and arranged for out luggage to be taken up to our room. We had a valentine meal and everyone of the staff was great
Booking in at reception was nearly 15 minutes waiting in a queue , therefore not a great start after driving nearly 2 hours.
The room was adequate and the bed was comfortable. However, most parts of the hotel was very tired , with stained carpets and chipped paint work, obviously once a more grand hotel.
Our meal was very dissappointing which thankfully we were charged. The bar and waiting staff were very nice however and we did enjoy our drink near the fire on such a cold night.
Service was exceptional, from check in to the gentleman running the breakfasts.
Room was tired, but comfortable. Nice bed and lovely touches such as fresh milk, nespresso machine and great quality biscuits.
Bathroom was freezing and tired, but fine and a nice warm shower.
I didnât eat in the restaurant, but based on the breakfast I wish I did. Fantastic eggs Benedict cooked to order and a wonderful selection of great quality food to pick from the buffet section. Server for breakfast was friendly, professional and incredibly efficient.
Overall this hotel was great value for money.