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Hotel Hi! Santa Catarina

2.5 star property

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Photo gallery for Hotel Hi! Santa Catarina

Check-in at our welcoming reception area, where friendly staff are available to assist with your stay.
Cozy hotel room with a bunk bed, desk, and comfortable seating area.
Hotel entrance with a welcoming sign and modern design.
Stylish hotel corridor with doors leading to comfortable rooms.
Convenient vending machines offer a range of snacks and beverages for guests.

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Boulevard Gustavo Díaz Ordaz #338, Col. Protexa Industrial, Santa Catarina, NL, 66170
  • U.S. Consulate General
    ‪4 min drive‬
  • Canon de la Huasteca
    ‪4 min drive‬
  • University of Monterrey Library
    ‪4 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, Multiple Bedrooms

Standard Room, Multiple Bedrooms | 1 bedroom, desk, soundproofing, free WiFi

Standard Room, Multiple Bedrooms

8.0 out of 10
Very good
(6 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bunk Bed

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About this property

Hotel Hi! Santa Catarina

Suburban hotel in Santa Catarina with free parking
Express check-out, free self-parking and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Hotel Hi! Santa Catarina offers 75 air-conditioned accommodations, with free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Santa Catarina hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Hi! Santa Catarina, you'll be close to U.S. Consulate General. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking and extended parking
  • Amenities include a lift and a vending machine
  • 9 minutes by car from Galerias Monterrey and 14 minutes from Macroplaza
As a guest of Hotel Hi! Santa Catarina, you'll find a vending machine, express check-out, and a lift. WiFi is free in public spaces. Free self parking is available.

This Santa Catarina hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in fee: MXN 195
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 195
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 4:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 195 (subject to availability)
  • Late check-out fee: MXN 195 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 3:00 PM - 4:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hoteles Hi Santa Catarina Hotel
Hoteles Hi Santa Catarina
Hoteles Hi! Santa Catarina
Hotel Hi! Santa Catarina Hotel
Hotel Hi! Santa Catarina Santa Catarina
Hotel Hi! Santa Catarina Hotel Santa Catarina

Hotel Hi! Santa Catarina Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 93 out of 233 reviews
Rating 8 - Good. 86 out of 233 reviews
Rating 6 - Okay. 35 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 12 out of 233 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Manager on shift didn't want to switch room for us due of broken air conditioner. All of the sudden an expert on cooling and refrigeration.
Stayed 1 night in Apr 2025

2/10 Terrible

Gorge

Stayed 1 night in Jan 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

LAURA

Stayed 7 nights in Dec 2021

2/10 Terrible

David

Stayed 2 nights in Dec 2021

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Convenient location. Missing toilletries iron coffe
Stayed 1 night in May 2021

6/10 Okay

Harold

Business traveller
Disliked: Staff & service
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Marco, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tiny rooms with bunk beds, there are no phone in tbe rooms so you don't have contact with the lobby. Other than this is a great hotel, the cleaning of the rooms are good they replace towels every day and the location is amaizing
Stayed 5 nights in Sep 2020

10/10 Excellent

Yewande Olajumoke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel service was excellent. The staffs are always ready to render their services in a polite manner. They care that you have a memorable time. It is a good place to visit.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good new hotel, price vs quality it's fine, windows seal noise from outside, looks safe area no issues at parking lot and or nearby
Stayed 1 night in Sep 2019

2/10 Terrible

Jerry, Laredo

Business traveller
Disliked: Staff & service
Reserve 2 habitaciones. Al llegar al hotel me dicen que solamente tenia 1 habitacion a mi nombre y que ya no habia mas habitaciones. Esto ya a la media noche y yo con familia, abuelos, papas e hijos bebes. Por supuesto pedi cancelar y que me consiguieran habitaciones en otro hotel a lo que si me accedieron. No volveria a reservar una habitacion aqui.
Stayed 1 night in Aug 2019

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ivan, US

Liked: Cleanliness, property conditions & facilities

Great place not expensive

Nice place yo go and sleep, close to downtown and not expensive. The problem will be that the room is not too big and comfortable... and the staff ay night needs to be better ( i need to print a document, only one papel, and they refused to do it be cause was too late ... 11 pm ) in general they can fix and improve somethings but i'll take it again if i have to visit Monterrey again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Farid, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and small room but is ideal for overnight travelers.

6/10 Okay

alex, houston

Liked: Cleanliness, room comfort

Clean room

Nice but the odor is bad because together is a factory

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Great hotel just outside smell is terrible because together have factory

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel Room Efficient

The rooms are small. The only problem was there was no phone to use, not even in lobby, which was small aswell. There was easy access to public transportation and you are on a main road way, which is good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for price

Room looked like picture, overall good stay for such a low price

10/10 Excellent

Rose, Austin tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good just needed more snacks