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Four Points by Sheraton Santa Cruz Scotts Valley

3.0 star property

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Photo gallery for Four Points by Sheraton Santa Cruz Scotts Valley

Lobby
Property amenity
Exterior
Lobby
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
5030 Scotts Valley Drive, Scotts Valley, CA, 95066
  • Place, Henry Cowell Redwoods State Park
    ‪5 min drive‬
  • Place, Pasatiempo Golf Course
    ‪6 min drive‬
  • Place, Ocean Street
    ‪6 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(49 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

LED TV, pay films

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Hilton Santa Cruz/Scotts Valley
  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
4.1 out of 5, Very good, 1,250 reviews
The price is CHF 95
includes taxes & fees
1 Feb - 2 Feb
Hilton Santa Cruz/Scotts Valley

About this property

Four Points by Sheraton Santa Cruz Scotts Valley

Hotel in Scotts Valley with restaurant and bar/lounge
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Four Points by Sheraton Santa Cruz Scotts Valley offers 128 air-conditioned accommodations with free newspapers and coffee/tea makers. 55-inch LED televisions come with pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Scotts Valley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Santa Cruz Scotts Valley. During your stay, you'll be close to Zip Line. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy American cuisine while dining at 5030
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Monterey Bay and 11 minutes from Santa Cruz Beach Boardwalk
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A fitness centre, a terrace, and a garden are also featured at the business-friendly Four Points by Sheraton Santa Cruz Scotts Valley. For a fee, parking is available.

This 3-star Scotts Valley hotel is smoke free.

5030 – This restaurant specialises in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5,030

Things to do

  • Gym
  • Vineyard
  • Windsurfing
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 75.00 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 5.00 per night
  • Pet fee: USD 75 per pet, per stay (maximum USD75.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Santa Cruz Scotts Valley Hotel
Four Points Santa Cruz Hotel
Four Points Santa Cruz
Hotel Four Points Santa Cruz Scotts Valley Scotts Valley
Scotts Valley Four Points Santa Cruz Scotts Valley Hotel
Hotel Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley
Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley

Four Points by Sheraton Santa Cruz Scotts Valley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 196 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gorgonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had to call to get ac to it turned on was completed repaired quickly. They missed house keeping but when advised most responsive. They need at least a hot tub jacuzzi
Stayed 5 nights in Oct 2025

10/10 Excellent

john

Stayed 2 nights in Sep 2025

4/10 Poor

Peter

Travelled with family
Disliked: Property conditions & facilities, room comfort
Checking in was bad. Made everyone wait until 3pm so a crowd was there with luggage stacked up. I reserved a suite couldnt find reservation, then put us in wrong room, finally got to right room & TV did not work, not enough towels or hooks in bathroom for clothes, towels, etc..
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice, clean and the room is spacious. I would stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and it was a wonderful hotel. We really enjoyed everything about the hotel. It was clean, beds were comfortable, and there was plenty of room. It was a plus that its dog friendly. All the staff including the cleaning staff were super friendly and nice. We will be back. I totally recommend this hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Clean spacious room however was not the suite I booked and did not have a terrace. The big tub was great until the second night the plug didnt work. Bring your own glasses, the hotel only provides paper cups for coffee. They did have a nice bar and patio area. The bartender let us take wine glasses back to our room. This hotel is not very quiet. People above us were like elephants lol! I know that cant always be helped. But the doors to the rooms all slam so hearing that at all hours of the night didnt help with restful sleep.
Stayed 2 nights in Oct 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
The air conditioner was working but only for a limited area of the room. The pillows are like pancakes when you lie on them. I asked for a change of room and they gave me another one with problems: broken light fixture in bathroom, limited overhead lighting and a plastic tiny lamp. Views are horrible like a sprinkler supply shop right next to rooms. When I asked to speak w manager was told she is rarely there because manages two properties and could not (or would not) tell me when she would be available. Then they never offered to make up for their deficiencies. Do not stay there thinking it's a 3-4 star hotel. At most it's a 2-21/2 star property.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kala

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym was real nice. Clean, lots of towels, water. Fix the TV as would have been nice to peak at the MLB game.
Stayed 2 nights in Oct 2025

10/10 Excellent

Simon

Stayed 2 nights in Oct 2025

8/10 Good

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and coffee available 24/7
Stayed 6 nights in Oct 2025

6/10 Okay

Naomi

Liked: Cleanliness, room comfort
I have previously been to the Four Points a few years ago and had a great experience so I decided to go again with my husband since we had a great experience last time. We were on our honeymoon this time and I had notified the hotel of this before our arrival. I didn’t expect any kind of upgrade or anything but what was disappointing was we got a worse room than last time. When we arrived, the receptionist was very short and rude. They didn’t say hi or how are you or anything. They just asked for my id and gave me our key cards. I wish I saw their name but me and my husband brushed it off. When we got to our room, the lights were broken so it was very dark inside and we had to rely on the light from outside. Once it hit 7pm, it was almost pitch black. We had to leave the bathroom door open for light. The shower water didn’t get hot at all, it was barely warm. Another unfortunate thing is there is barely no parking. For a hotel that size, it’s ridiculous. Once they fill up, you have to park down the road and walk the rest of the way. Nevertheless, the hotel is very clean but don’t think I’ll be coming back again.
Broken light
Light fixture, broken falling over
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being last minute booking it was worth it! Love the area and staff was very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Stayed 3 nights in Jun 2025

8/10 Good

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room could’ve been cleaner trash, not completely empty towel hangers, broken overall OK
Stayed 2 nights in Oct 2025

8/10 Good

Veronica

Liked: Cleanliness, property conditions & facilities
Staff not very friendly or helpful.
Stayed 1 night in Sep 2025

4/10 Poor

Michelle

Liked: Cleanliness
Disliked: Staff & service
This could be a great hotel but they are short staffed so waited too long to check in. The employee was training and the one training left her alone and the one coming in was late. Poor girl! First room had no air, second room qas grear but we were woken up by water pouring from the air-conditioner. Maintenance had to come drain late at night. Then we were woken up at 6am as our room was right above the car wash next door. This was our second time there within this year and we also had trouble last time. May need to try another place.
Stayed 1 night in Sep 2025

6/10 Okay

Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay but our room was not cleaned - we had to call for it to be cleaned and the beds were not comfortable. I payed for two queen beds but honestly felt like two full beds.
Stayed 3 nights in Sep 2025

6/10 Okay

Dushyanth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The food at the restaurant is not quality at all. I believe it’s frozen food heated in a conventional oven. The bar gets busy but the attendant at the bar can’t keep up. So you have to wait for 10 minutes before you can order. It’s not the fault for the Barman it’s the fault for the manager not having enough staff on when the hotel is fully booked.The hotel doesn’t have enough wine glasses no Barista coffee machine. The staff doesn’t know how to use the little coffee machine that’s sitting in the bar to make a simple cafe latte. Apart from that the rooms were well cleaned and I give credit for being a very flexible hotel to their guest. Love the fact that it has a designated smoking area. Would definitely recommend and visit again.
Stayed 2 nights in Sep 2025

10/10 Excellent

MAY

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place !! Clean facility and staff were great and friendly!!
Stayed 1 night in Sep 2025

10/10 Excellent

Cassie

Stayed 1 night in Sep 2025