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Hyatt Place Santa Cruz

3.0 star property

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Photo gallery for Hyatt Place Santa Cruz

Relax in a cozy seating area surrounded by fire pits and lush greenery.
Property video
Relax in a stylish lounge area with a fireplace, comfortable seating, and a unique abstract art piece.
Experience the warm atmosphere of our lobby, featuring a spacious central island, comfortable seating, and a modern kitchen area.
Hyatt Place hotel features a modern architectural design with a flat roof and glass entrance canopy.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
407 Broadway, Santa Cruz, CA, 95060
  • Ocean Street
    ‪2 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • Santa Cruz Wharf
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

8.8 out of 10
Excellent
(13 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

8.8 out of 10
Excellent
(15 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

9.2 out of 10
Wonderful
(17 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(25 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.6 out of 10
Exceptional
(81 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(112 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Courtyard View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Santa Cruz

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, valet parking and a business centre.
Hyatt Place Santa Cruz offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable televisions are provided.

Bathrooms include a shower and designer toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Santa Cruz. During your stay, you're just a quick walk from Ocean Street. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the convenient parking and the helpful staff
  • 13 minutes by foot from Santa Cruz Beach Boardwalk and a 4-minute drive from Monterey Bay
Hyatt Place Santa Cruz offers its guests an outdoor pool, Access to hot tub, and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. The business-friendly Hyatt Place Santa Cruz also features a terrace, a front desk safe, and an ATM. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Santa Cruz hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 19 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 19.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Santa Cruz
Hyatt Place Santa Cruz Hotel Santa Cruz

Hyatt Place Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1007 reviews
Rating 8 - Good. 229 out of 1007 reviews
Rating 6 - Okay. 65 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

jose

Stayed 1 night in Dec 2024

8/10 Good

Vinod

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Damien

Stayed 2 nights in Apr 2025

8/10 Good

Lukáš

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

RALPH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Every year for Spring Break, our Family does a “Staycation” and we love spending time in Santa Cruz. We decided to try a new hotel and we happy with our experience; especially the friendly Staff
Stayed 2 nights in Apr 2025

8/10 Good

Vic

The site and the breakfast was appreciated.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Hyatt Place Santa Cruz! The staff was incredibly friendly and welcoming from the moment I arrived. My room was clean, spacious, and comfortable—perfect for relaxing after a day of exploring the area.
Stayed 3 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Only down side is the parking
Stayed 2 nights in Mar 2025

8/10 Good

Grace Helene, Stockton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and courteous. The rooms were very clean, and the breakfast was fairly good, except Greek yogurt would be preferable to the sugary variety. My only complaints was the lack of towels! There were none at the pool, and when I requested some, the attendant brought only four, despite several people swimming. I assume they have a big problem with towels being stolen for beach use and not returned. Although I booked two rooms, one with three occupants and one with two occupants, each room only had two bath, hand and wash towels.. The location is about a 15 minute walk from the boardwalk. Parking was valet only during our stay (April 2025). There doesn't seem to be any eateries or stores in the immediate walk-in distance. The hotel was very clean and well kept.
Stayed 2 nights in Apr 2025

10/10 Excellent

james

Stayed 1 night in Apr 2025

8/10 Good

vanessa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We tried to check in a couple of hours early but room wasn’t ready. The staff was being trained and made it seem like maybe we didn’t have a room despite having a reservation. Then corrected themselves and said our room may not be ready by check in time. The hotel was quiet. We passed by breakfast which was busy but still manageable. There was a 7-11 near the hotel. We found parking outside so we didn’t have to valet our car. The hotel is fairly new so facilities were clean and modern. Overall was a great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hot tub and pool. Our bed was also comfy and our room was super spacious
Stayed 1 night in Apr 2025

8/10 Good

Lori

Stayed 2 nights in Mar 2025

4/10 Poor

Erin

Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 5 nights in Mar 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

MONIQUE

Stayed 1 night in Mar 2025

10/10 Excellent

Nikolas Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly and welcoming. Location was only a few blocks from the boardwalk and a number of excellent local dining spots. My family and I had an unforgettable stay, and will absolutely stay here again the next time we're visiting Santa Cruz.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ryza

Stayed 1 night in Mar 2025

10/10 Excellent

Sachi

Stayed 1 night in Mar 2025

10/10 Excellent

Isaul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Bikramjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was good but in 2025 didn’t expect a hyatt without smart tv . They have only direct tv No Netflix No hulu
Stayed 2 nights in Mar 2025

10/10 Excellent

matthew

Stayed 2 nights in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025