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MAI Suites

Property class: 3

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Photo gallery for MAI Suites

Family Apartment, 2 Bedrooms | In-room safe, individually decorated, blackout curtains, soundproofing
In-room safe, individually decorated, blackout curtains, soundproofing
Outdoor pool
Front of property
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Calle Los Pinos # 522 Esq. C. Los Lirios, (Zona Equipetrol), Santa Cruz
  • Place, Ventura Mall
    ‪10 min walk‬
  • Place, Patio Design LifeStyle Center
    ‪13 min walk‬
  • Place, Santa Cruz Zoo
    ‪8 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, individually decorated, blackout curtains, soundproofing

Executive Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | In-room safe, individually decorated, blackout curtains, soundproofing

Deluxe Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | In-room safe, individually decorated, blackout curtains, soundproofing

Family Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Junior Studio Suite

In-room safe, individually decorated, blackout curtains, soundproofing

Junior Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 Bedroom

In-room safe, individually decorated, blackout curtains, soundproofing

Junior Double Room, 1 Bedroom

  • Sleeps 2
  • 2 Large Single Beds

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About this property

MAI Suites

An outdoor pool, a restaurant and dry cleaning are available at this smoke-free aparthotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Each apartment offers free WiFi and free wired Internet, a plasma TV with cable channels, plus an electric kettle and free tea bags/instant coffee. Room service, a rainfall shower and a hairdryer are among the other amenities available to guests.
MAI Suites offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Each accommodation is individually decorated. 40-inch plasma televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Santa Cruz aparthotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
During your stay at MAI Suites, you'll be within walking distance of Ventura Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This comfortable aparthotel has 19 apartments. Each apartment offers free WiFi and a plasma TV.
  • Each apartment offers a living room, a plasma TV and room service
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, laundry facilities and a terrace
  • 12 minutes by foot from Ventura Mall and a 3-minute drive from Santa Cruz Zoo
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and a vending machine are also featured at MAI Suites. Free self parking is available.

This 3-star Santa Cruz aparthotel is smoke free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
MAI Suites has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

Dining

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 25; reservation required
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 40-inch plasma TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: USD 15 per pet per day
  • Deposit: USD 15 per day

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Vending machine

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • Access via exterior corridors
  • Banquet hall
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day, plus a deposit of USD 15 per day

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia value-added tax (VAT) at 13%. A VAT exemption is available to travellers who present a valid passport or tourist visa showing that they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 19 per vehicle (one-way)
  • Pet deposit: USD 15 per day
  • Pet fee: USD 15 per pet, per day
  • Hosted evening meal: USD 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

MAI Suites Santa Cruz de la Sierra
MAI Suites Aparthotel Santa Cruz
MAI Suites Aparthotel
MAI Suites Santa Cruz
MAI Suites Aparthotel
MAI Suites Santa Cruz
MAI Suites Aparthotel Santa Cruz

MAI Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort

Well located

The place is located at very convenient area, all what you need it is close. What I didn't liked was a politic of the hotel to receive visit only until 21:00 pm. which I guess is really oldie one. Besides that I had it a good experience.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

needs improvement

Beautiful room and staff. Very small pool, no restaurant or one near by and hot water in shower for only 2 minutes. With some work it will be fine. Nice suite if you want to cook.

8/10 Good

Manuel antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar cómodo para una familia, no tiene muchas diversiones como algunos hoteles , pero vale la pena a un precio bueno
Stayed 7 nights in Jul 2017

4/10 Poor

Khaki , españa

Liked: Room comfort
Disliked: Staff & service

Sin agua caliente (SERVICIO BÁSICO) 127$ por nada

Podría opinar por muchísimos aspectos un tanto básicos para mí. Pero al conversar Con generencia , inmediatamente vislumbré que tanto el personal como el lugar , equivale 100% a la calidad de la generenta para resolver problemas y justificar lo injustificable Cómo "tener agua caliente" en la habitación del Hotel y no asumir un problema de planta. Lamentablemente , el personal es la enseñanza pura de su jefatura y no se puede pedir un servicio alto , al justificar todo. 1.- es normal que te digan al momento de realizar el check out , que al bañarte tenias que esperar minutos? (Esperamos más 20 y nada, por suerte es un país con una alta humedad) 2.- la ducha no tiene puerta (solo media) por lo cual Al Momento de abrir ya mojaste todo y ensuciaste tu baño. La ducha no es de calidad , refiriéndome a hostales de menor Categoría con grifería fina. Entonces con qué limpias y secas? Llamas a recepción y las chicas de aseo ya no están. 3.- ventanas con capa sucia de polvo. No pararon por ahí en ningún momento. 4.- terraza? Una silla de plástico en tu terraza, ORDINARIO! Mejor que no esté. 5.- no existe TV en la sala principal. (Necesario en cualquier hotel) 6.- los "es que" y justificantes totales.. todo lo que les digas en vez de responde Con , no se Preocupe lo solucionaremos, su rsmespuwsta es. Es que esto es así , es que no tenemos , es que y lo cual y lo otro. Aunque claro , la gerente se manifiesta de la Misma Manera y peor, vulgarmente desmintiendo tu versión

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort