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The Aqua Pacific Hotel

2.0 star property

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Photo gallery for The Aqua Pacific Hotel

An indoor swimming pool with lounge chairs and a high ceiling with a balcony.
A hotel lobby with a yellow color scheme, a double staircase, and a person pushing a luggage cart.
A yellow building with a pergola, a statue, and a parking lot.
A hotel sign with a logo and name, surrounded by a well-maintained garden with various plants and a stone wall.
A hotel room with a bathroom, a desk, a bed, and a window.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
330 Ocean St., Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪2 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪11 min walk‬
  • Place, Santa Cruz Wharf
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a dresser, and a bathroom visible through an open door.

Standard Double Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(40 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for King Room with Jacuzzi Tub

A modern hotel room with a large bed, a desk with a flat-screen TV, a mirror, and a window with blinds.

King Room with Jacuzzi Tub

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic 1 King Bed

A hotel room with a bathroom, a desk, a bed, and a window.

Classic 1 King Bed

7.8 out of 10
Good
(23 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for City Single Queen Room

City Single Queen Room | Premium bedding, pillow-top beds, desk, laptop workspace

City Single Queen Room

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room 1 King Bed

A hotel room with a bed, a desk with a computer, a TV, and a green wall.

Deluxe Room 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room 1 King Bed - ADA

A modern hotel room with a large bed, a desk with a flat-screen TV, a mirror, and a window with blinds.

Room 1 King Bed - ADA

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Aqua Pacific Hotel

A seasonal outdoor pool, concierge services and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a vending machine are on-site. Housekeeping is available on request.
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and fans. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Aqua Pacific Hotel. During your stay, you're just a quick walk from Ocean Street. You'll find features such as free WiFi in public areas and free self-parking, plus concierge services.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Santa Cruz Wharf and 6 minutes from Henry Cowell Redwoods State Park
  • Dogs welcome for a fee
The Aqua Pacific Hotel offers its guests a seasonal outdoor pool, a vending machine, and concierge services. WiFi is free in public spaces. The Aqua Pacific Hotel also features express check-out and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Seasonal outdoor pool

Family friendly

  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Cots (infant beds) are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open on 01 June and close on 31 October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 928 reviews
Rating 8 - Good. 210 out of 928 reviews
Rating 6 - Okay. 116 out of 928 reviews
Rating 4 - Poor. 90 out of 928 reviews
Rating 2 - Terrible. 96 out of 928 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and front desk,great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, staff was nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and location it’s great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good ,very close to boardwalk
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Charis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we wanted to explore, great customer service.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel with atrium with pool and hot tub in center. Nestled in-between the beach and downtown. Very accommodating and friendly staff. Highly recommend!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed. Easy parking Will be back again
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Andrii

Disliked: Amenities, property conditions & facilities
Very noisy and small room. Beds are not comfortable. OK for one night stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was out of order but parking felt safe
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sharmaine

The staff are very nice and acc
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to take the family
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Florence Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Vanessa

The spa was not working, also for the amount I paid they should give out breakfast
Stayed 1 night in Apr 2026
Verified

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
My check in was a great experience! Love this hotel!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was very accomodating! They were helpful and though doing quite a bit of hotel renovations , the hotel was quiet very clean and the room was perfect! All in all this was a great stay and the price was nothing short of amazing!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It wasn't as nice as the pictures
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Greg

Liked: Staff & service
Disliked: Cleanliness, amenities
All in all an ok stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeimy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ramie

Really nice property, clean rooms and warm pool!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself was great. The only complaint is the room was quite small.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great as usual. The room was spacious and clean. Very peaceful stay.
Stayed 1 night in Nov 2025