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Park Hotel Resort

3.0 star property

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Photo gallery for Park Hotel Resort

Bar (on property)
Lobby sitting area
In-room safe, free WiFi, bed sheets
Outdoor pool
Ballroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Km. 196.5 Carretera a Coban, Santa Cruz Verapaz, Alta Verapaz
  • Place, Church of Santa Cruz Verapaz
    ‪9 min walk‬
  • Place, Netherlands Eco Center
    ‪2 min drive‬
  • Place, Biotopo del Quetzal
    ‪30 min drive‬

Room options

View all photos for Standard Room

In-room safe, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, free WiFi, bed sheets

Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | In-room safe, free WiFi, bed sheets

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, free WiFi, bed sheets

Standard Single Room

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room (Venezia)

Deluxe Room (Venezia) | Living area | TV

Deluxe Room (Venezia)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Park Hotel Resort

Family-friendly hotel with 3 restaurants, 9-minute walk to Church of Santa Cruz Verapaz
3 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Park Hotel Resort offers 158 accommodations with a safe and free toiletries. This Santa Cruz Verapaz hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Park Hotel Resort, you're just a quick walk from Church of Santa Cruz Verapaz. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a playground and fitness classes
  • Just a 1-minute drive from Church of Santa Cruz Verapaz and 7 minutes from Mukblim
Park Hotel Resort offers its guests an outdoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 15069 square feet (1400 square metres) and includes a conference centre. A terrace, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Park Hotel Resort. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Santa Cruz Verapaz hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Park Hotel Resort has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (15,069 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hotel Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Park Hotel Resort Santa Cruz Verapaz
Park Santa Cruz Verapaz
Park Hotel Resort Hotel
Park Hotel Resort Santa Cruz Verapaz
Park Hotel Resort Hotel Santa Cruz Verapaz

Park Hotel Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 131 reviews
Rating 8 - Good. 47 out of 131 reviews
Rating 6 - Okay. 23 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 6 out of 131 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Flavio

Travelled with family
Liked: Cleanliness, staff & service
They didn’t have the reservation, we had to wait and show them the confirmation number. Staff very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Darwin

Stayed 1 night in Oct 2025

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó muchísimo la comodidad de las habitaciones, su limpieza y lo amplias que son. La comida del restaurante es algo cara, pero es muy sabrosa.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ana A Sen, Bradenton

Liked: Cleanliness, staff & service, property conditions & facilities
Beds we’re a little bit hard.
Stayed 2 nights in Oct 2025

8/10 Good

Derida

Stayed 2 nights in Sep 2025

10/10 Excellent

Sharlene

Liked: Cleanliness, property conditions & facilities
Wonderful resort-like hotel with all the amenities on-site, you wont feel like you need to leave. Multiple restaurant options, beautiful pool. Felt very private and safe. Delicious food and helpful staff wherever you go.
Stayed 4 nights in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
One SMALL water is in room daily. More water would be nice.
Stayed 6 nights in Aug 2025

8/10 Good

Terri

Stayed 1 night in Jul 2025

6/10 Okay

Luis Carlos, Lenexa

Business traveller
No air condition and is very warm at night
Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

It was a beautiful hotel and restaurants. The breakfast was very good.lots of good, safe parking. No one spoke English but we're patient with me using my phone translator.
Stayed 1 night in Mar 2025

6/10 Okay

Jacob

Stayed 1 night in Feb 2025

10/10 Excellent

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities
We loved the staff, they were all amazing. The restaurants and food were all great. Walking the property to see the animals, flowers and landscaping was outstanding. Outside the property didn’t feel so safe.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hector Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceso Hotel Lo recomiendo mucho
Stayed 3 nights in Jan 2025

8/10 Good

Constanza

Stayed 7 nights in Dec 2024

10/10 Excellent

Marco, Guatemala

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y muy limpio
Stayed 1 night in Nov 2024

2/10 Terrible

Diego andres

Travelled with family
Disliked: Amenities
App would not reserve 2 queen bed room for group larger than 2 people. There is plenty of space but they wanted to charge for “extra” people.
Stayed 1 night in Nov 2024

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful ,relaxing hotel ,missing only an massage accommodations.
Stayed 2 nights in Oct 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only thing we did not like was that the staff were cleaning rooms at 6am and making lots of noise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana Elisa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ha sido una experiencia excelente. El staff es súper amable, la propiedad es muy linda, la comida del restaurante es muy buena. Definitivamente volvería hospedarme allí.
Stayed 3 nights in Jul 2024

8/10 Good

Luis, Lenexa

Business traveller
Liked: Staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jun 2024

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with great gardens and scenery. The restaurant is top notch
Stayed 2 nights in May 2024

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice property with beautiful gardens!
Stayed 5 nights in Apr 2024