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Insotel Fenicia Prestige Suites & Spa

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Photo gallery for Insotel Fenicia Prestige Suites & Spa

A resort with a large swimming pool, sun loungers, and a view of the sea.
A modern hotel room with a large bathtub, a balcony with a view, a bed, and a desk with a computer.
A restaurant with wicker baskets filled with fruits and vegetables, hanging wicker lamps, and a chef preparing food.
A spa area with a hot tub, multiple water jets, and seating areas.
A poolside area with outdoor seating, a view of the pool, and a building in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Narcisos, Santa Eulalia del Rio, Ibiza, 7840
  • Place, Playa del Rio
    ‪6 min walk‬
  • Place, Puig de Missa
    ‪16 min walk‬
  • Place, Marina Santa Eulalia
    ‪6 min drive‬
  • Airport, Ibiza (IBZ)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, Balcony

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Suite, Jetted Tub (Prestige Solarium)

Premium Suite, Jetted Tub (Prestige Solarium) | Premium bedding, down duvets, minibar, in-room safe

Premium Suite, Jetted Tub (Prestige Solarium)

9.6 out of 10
Exceptional
(4 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Family Suite, Connecting Rooms

  • City view
  • 98 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Double Sofa Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony, Sea View

A hotel room with a bed, a desk, a chair, a balcony, and a ceiling fan.

Deluxe Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony, Sea View

A hotel room with a large bed, a sofa, a desk, and a balcony with a view of the sea.

Junior Suite, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

A modern hotel room with a large bed, a flat-screen TV, a desk, and a balcony with a dining area.

Deluxe Double Room, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Suite, Multiple Beds, Terrace

A modern hotel room with a large bed, a desk, a chair, a bench, and a ceiling fan.

Luxury Suite, Multiple Beds, Terrace

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

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  • Hot tub
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4.3 out of 5, Excellent, 518 reviews
The price is CHF 506
includes taxes & fees
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About this property

Insotel Fenicia Prestige Suites & Spa

Catch some rays at the beach or spend the day relaxing at Insotel Fenicia Prestige Suites & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Insotel Fenicia Prestige Suites & Spa offers 172 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Santa Eulalia del Rio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Prestige Spa Ibiza. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Insotel Fenicia Prestige Suites & Spa. During your stay, you're just a quick walk from Playa del Rio. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Buffet Fenicia, a buffet restaurant that serves Laotian cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with reflexology, hydrotherapy or hot stone massages at Prestige Spa Ibiza
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by car from Punta Arabi Hippy Market and 9 minutes from Golf Club Ibiza
  • Airport and local-area shuttle service available for a fee
Insotel Fenicia Prestige Suites & Spa offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2906 square feet (270 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the luxury Insotel Fenicia Prestige Suites & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Santa Eulalia del Rio hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Buffet Fenicia – This buffet restaurant specialises in Laotian cuisine and only serves breakfast. Open daily.
Sa Talassa – This fine-dining restaurant specialises in Mediterranean cuisine. Open selected days.
Tanit – This poolside restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.
Ibosim Bistro Bar – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 40 for adults and EUR 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Buffet Fenicia
  • Ibosim Bistro Bar
  • Sa Talassa
  • Tanit

Things to do

  • Children's pool
  • Full-service spa
  • Golf
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,906 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 40 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Insotel Fenicia Prestige Suites & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Insotel Fenicia
Insotel Fenicia Prestige Suit
Insotel Fenicia Prestige Suites Hotel Santa Eulalia del Rio
Insotel Fenicia Prestige Suites Santa Eulalia del Rio
Insotel Fenicia Prestige Suites & Spa Hotel
Insotel Fenicia Prestige Suites & Spa Santa Eulalia del Rio

Insotel Fenicia Prestige Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 300 out of 440 reviews
Rating 8 - Good. 108 out of 440 reviews
Rating 6 - Okay. 14 out of 440 reviews
Rating 4 - Poor. 9 out of 440 reviews
Rating 2 - Terrible. 9 out of 440 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had just opened after the winter break, everything was clean and tidy. There weren't many guests this weekend and staff were finding their way around. All the staff we came into contact with were very good. great hotel and great location would always look this hotel up if we return to this area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - highly recommend
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel and staff,
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

This is a lovely hotel situated a short walk away from the main town. The pool is big with lots of loungers and a nice cafe for light food and drinks, perfect.
Pool area
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel - comfy beds, lovely roof terrace with Jacuzzi bath, amazing pool area and sunbeds, and short walking distance to Santa Eularia.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is so clean and staff are very helpful. All hotel staff are excellent and professional.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in a lovely location
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel in a fantastic location

Awesome hotel in a fantastic location
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

martin

Liked: Cleanliness, property conditions & facilities
Stylish with great people looking after you.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip , staff were excellent.
Stayed 5 nights in Aug 2023
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, spacious rooms
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Indu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service from staff
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities
Nice location
Stayed 7 nights in Aug 2023
Verified review

10/10 Excellent

Alex Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous quiet hotel. Lovely to walk into the harbour at night for drinks, food and sunset.
Stayed 8 nights in Jun 2024
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great infra, very kind people.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Toon

Liked: Cleanliness
Perfect
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Amanda Jane Lamb. Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
We have been twice to the hotel. Is easy parking easy access to most of the island of driving and the hotel is clean and comfortable
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We stayed 8 nights in this great resort and we enjoyed every bot of it. Great facility, relatively new, friendly, attentive and helpful staff. The location is great too, close to the Santa Eularia passageway and the beach. Highly recommended and will definitely come back
Stayed 8 nights in May 2024
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, amenities
Always lovely staff
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Everything about this hotel was perfect. We stayed in a prestige room which was amazing. The staff were all friendly and helpful and the pool and spa were lovely.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Jules

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in great location. Lovely walk along seafront to numerous bars and restaurants. Hotel is very well run and maintained. Rooms great and pool area really nice. Added bonus of the spa too. Very impressed overall with value and quality. Staff all very helpful and friendly.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Carlos Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Thank you
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here and will certainly return. The hotel is old school grand and in a great location next to the sea and a short walk to many good bars and restaurants. The staff are amazing, super attentive and always on hand to help. One minor quibble is that the quality of products used at breakfast is not in keeping with everything else about the stay.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay we’ve just had, we were absolutely over the moon on arrival when we’re shown to our room to realise we had been upgraded to the Presidencial suite. We enjoyed an afternoon in the spa during our stay which was lovely. All the staff are impeccably polite and helpful. Thank you so much, we will be back again soon.
Stayed 3 nights in Aug 2024