Check in staff was very helpful and courteous. New parking lot with wide spaces. Well lit and safe. I enjoyed the snacks in room and pod coffee maker with bottled water. Fridge and microwave were a plus. Very comfy bed and pillows. Fresh quality towels and maid service was top-notch! Instant hot water in bathroom and nice tiled shower with non slip tub. Golf channel was available as well as a large selection for tv. My new favorite inn in Santa Rosa. A+++ service. For a great breakfast go to Dierk's Parkside cafe just north of inn.
The owners were exceptionally helpful to me. Friendly when checking in, quickly came to the room to help fix the TV that briefly didn't work and even offered to let me borrow their phone charger since I had forgotten mine. The hotel rooms are set back from the street so it's nice and quiet.
This property is not super fancy but it's well maintained and it is budget friendly. I think it has everything you need, especially if you're working in the area and need a place to stay. That is clean. The parking lot's in good shape. The rooms are acceptable and you're close to Costco
FALSE ADVERTISING. When I selected this property, I did so for one particular reason - a room with kitchen facilities. My lodging request was accepted. HOWEVER, when I arrived at the facility and checked in, I was informed I could NOT have a room with a room with kitchen because my stay was too NOT enough days. I had booked for five (5) nights. No message was sent to me after booking and before arrival that the room I had booked would NOT be honored although such rooms were available. This is also a bad reflection on Expedia. Trustworthiness has gone. I will need to find another booking app other than Expedia.
A classic motel with nice bed, plentiful towels, AC, spacious fridge, free water and snacks. Ask for a second floor room or one in the single-story wing.
Was under renovations. An email or text to alert us that hot water was going to be shut off at 8am the next morning would have been appreciated. They did give us a 30% discount after we asked for one. The spaâs pump had also quit the day we arrived.
Les points forts : Personnel et service et confort de la chambre
2 day stay
It was a great location, but the hotel itself was average. The room itself was comfortable, but there was a bucket by the toilet catching dripping water. They were redoing the parking lot, so getting in and out was a challenge, but that is ok, as it was for an upgrade. If you are not expecting a lot of bells and whistles, this is perfect.
This motel is in a busy area with plenty of shopping and restaurants nearby. I liked being able to park directly in front of my door, and walking distance to everything I needed. The check-in was easy with the friendly man in the office. The room was dated but comfortable.
The property, itself, was good. The only 2 things that could have brought the rating down would be 1) the parking lot where our room was located was scheduled to be repaved so we had to park on the other side of the property and lug all of our stuff (for a two night stay) including an ice chest and food items. 2) around 5 am on the morning we were to check out, a man was sitting on the curb screaming into his phone (a domestic issue, from the sound of it) BUT- we were already up and getting ready to leave, so technically it did not interfere with our rest. It made me a little nervous having to walk so far to our vehicle while he was so close and having a meltdown, but all ended well (for us- not sure about the fellas situation).
It had everything I needed, was clean and provided instant hot water. Had to keep drapes closed for privacy because parking right outside (which, on the other hand, is actually quite convenient).
The heater/cooler was loud. Overall, worth the reasonable cost.