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The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Lobby lounge
Exterior
BBQ/picnic Area
Exterior detail
Poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

View in a map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Place, Empire College
    ‪13 min walk‬
  • Place, Santa Rosa Junior College
    ‪1 min drive‬
  • Place, Charles M. Schulz Museum
    ‪2 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Hotel in Santa Rosa with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a fitness centre and a bar/lounge. Free full breakfast and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area and a business centre. Housekeeping is available on request.
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the pool at The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Empire College. Features include free breakfast and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a vending machine
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 11 minutes on foot from Empire College and a 2-minute drive from Redwood Empire Ice Arena
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily.

A business centre and meeting rooms are available. The business-friendly The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Santa Rosa hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1139 out of 2120 reviews
Rating 8 - Good. 531 out of 2120 reviews
Rating 6 - Okay. 224 out of 2120 reviews
Rating 4 - Poor. 107 out of 2120 reviews
Rating 2 - Terrible. 119 out of 2120 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My team and I loved staying here. We will rebook for every convention.
Stayed 2 nights in Sep 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful! Convenient location. Great breakfast!
Stayed 4 nights in Sep 2025

8/10 Good

MANUEL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value! Very good location and accessibility to Santa Rosa and the wine country.
Stayed 4 nights in Sep 2025

8/10 Good

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit after the renovations. The room overall was clean; however, I had some issues with the linens (spots on the sheets and towels), but nothing that couldn't be resolved with a swap. The breakfast was delicious and has significantly improved since last time. The room was spacious, the property was clean, loved the pool area. Overall, I would stay again for the value alone.
Stayed 3 nights in Sep 2025

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was clean. Property was clean. The only they need to do is upgrade to foam mattresses. Spring mattresses are very uncomfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bathroom, nice comfy bed. Definitely on my list of favorites!
Stayed 1 night in Sep 2025

10/10 Excellent

Irina, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no comment
Stayed 2 nights in Sep 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, room very clean and spacious! Convenient location to many services and freeway while still quiet!
Stayed 2 nights in Sep 2025

8/10 Good

Angelina, sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Sep 2025

8/10 Good

Melvin

Liked: Amenities
Our room looked recently redone- very clean, updated and more and better than one might expect. Check was easy and the clerk was friendly. The only negative is the fitness room is not available until 9AM- several hours too late for most.
Stayed 2 nights in Sep 2025

10/10 Excellent

Burton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Abel

Stayed 1 night in Sep 2025

4/10 Poor

Jeren

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities

Not as seen online.

Cute lobby with somewhat friendly staff. When I checked in, they said they couldn’t give me the room I reserved because of “inventory issues”, so they down graded me. When I got to the room, it was clear that the pictures online were old and not a true depiction of the property, all the furniture was warm, it smelled like an overly active glade plugin, and the AC was not operational, the maintenance rectified the issue later.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karine

Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved eating breakfast by the pool, only wish I’d brought a swimsuit!
Stayed 1 night in Sep 2025

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

John

Disliked: Room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Jorde

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for

Room smelt like a wet dog had been staying there. Linens were clean. It served its purpose and the price was right.
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Big Disappointment Compared to Our Last Stay

We stayed here 7 years ago and loved it. Stayed one night last weekend on our way home from a wedding, and were not impressed. The pillows were so soft they were basically nonexistent, there were chunks of drywall chipped off in the bathroom, and the room smelled vaguely of smoke and heavily of something to mask the smoke smell. Other rooms had visibly broken window screens, some smoke detectors in the outdoor hallway appeared to be not quite fully anchored in the ceiling. The doors/windows were also insufficient for keeping out noise and we heard people in the hallway throughout the night. We both had a terrible night sleep, which is the last thing we needed before a full-day drive home today.
Stayed 1 night in Sep 2025

10/10 Excellent

ED

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and clean except a booger on the wall in the bathroom. 🙄 probably a kid. Also can we stop using outrageously strong chemicals for cleaning. Seriously so bad. The smell… headache in a bottle. All that said… it was clean 😅
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was satisfied. The night stands were weird, a little tacky since all the plugs were shoved into an extension chord and only one lamp was accessible to turn on and off. It was clean but there was some hairs left in the shower. I did feel safe and service was friendly. Would stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Rhina

Liked: Staff & service, amenities, property conditions & facilities
I like customer service at the front desk. Noisy
Stayed 2 nights in Sep 2025

6/10 Okay

Abel

Stayed 2 nights in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
I went to see my daughter and we like stay always on that place
Stayed 2 nights in Aug 2025

8/10 Good

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a surprisingly nice stay, especially from the one I had stayed at prior. Liked all the amenities, just not the time frames of them though. Good location to be, a lot of great restaurants( I’d say the place on site by but unfortunately didn’t try it!) close by and all the wineries are not too far either
Stayed 2 nights in Aug 2025