The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Lobby lounge
BBQ/picnic Area
Lobby
Poolside bar
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

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3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Place, Santa Rosa Junior College
    ‪2 min drive‬
  • Place, Charles M. Schulz Museum
    ‪3 min drive‬
  • Place, Redwood Empire Ice Arena
    ‪3 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪8 min drive‬

Room options

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Along with an outdoor pool, this hotel has a fitness centre and a bar/lounge. Full breakfast is free. Other amenities include a poolside bar, coffee/tea in a common area and a business centre. Housekeeping is available on request.
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the pool at The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Charles M. Schulz Museum. Features include free breakfast, plus an outdoor pool and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking options include a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a vending machine
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Just a 3-minute drive from Redwood Empire Ice Arena and a few minutes from Santa Rosa Junior College
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily.

A business centre and meeting rooms are available. The business-friendly The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel also features a vending machine, a picnic area, and coffee/tea in common area. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Santa Rosa hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1209 out of 2234 reviews
Rating 8 - Good. 565 out of 2234 reviews
Rating 6 - Okay. 230 out of 2234 reviews
Rating 4 - Poor. 116 out of 2234 reviews
Rating 2 - Terrible. 114 out of 2234 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Clean, quiet, comfortable beds.
Stayed 1 night in Jan 2026

6/10 Okay

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities
Some of the rooms need new carpet/cleaning. However, staff was quick to move me to a nicer room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Jan 2026

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities
Comfortable place with a Trader Joe’s next door!! Convenient to the freeway, gas stations and quiet. Lots of amenities to take advantage of when it’s warmer. Breakfast was great with hot food, cereals, fruits, and refrigerator items also.
Stayed 1 night in Jan 2026

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very fresh and clean and cute. Great pool area! The person at the front desk was really lovely as was the woman working the breakfast room. This was a really great hotel to stay at.
Stayed 1 night in Dec 2025

8/10 Good

Rhonda

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Its a pretty big place but there were areas where you could walk your dog or sit outside. Also had a nice pool area. The breakfast was good too.
Stayed 1 night in Dec 2025

10/10 Excellent

Gerardo

Stayed 1 night in Jan 2026

6/10 Okay

Nancy

Business traveller, Travelled with partner
Liked: Cleanliness
yes; the room was clean, staff was nice. The heater was very loud and there was no curtains or mini blades on our window, just a large drape that we could lower but not see out; not ideal.
Stayed 1 night in Jan 2026

8/10 Good

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean, staff was helpful.
Stayed 1 night in Jan 2026

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
The hotel was a cute retro resort vibe
Stayed 1 night in Dec 2025

10/10 Excellent

Ever

Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Stayed 3 nights in Dec 2025

8/10 Good

Sumitra

Stayed 1 night in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jan 2026

8/10 Good

deborah

Liked: Cleanliness, amenities, property conditions & facilities
Pretty basic but very clean.
Stayed 1 night in Dec 2025

4/10 Poor

Brandy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was okay. The throw pillows were stained, the mirror had a large crack in it and the blinds did not provide privacy. They did not close properly and if you had your lights on you can see inside the room.
Stayed 2 nights in Dec 2025

8/10 Good

Ron

Stayed 1 night in Dec 2025

10/10 Excellent

Agnieszka

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, bathroom is spacious and very clean. Beds were clean and comfortable. Only down thing was that the breakfast is not included as stated on Expedia. It is a separate charge, sit down style ones
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked it very much
Stayed 9 nights in Dec 2025

8/10 Good

cheryl, Aptos

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t too fancy for our pup, and we love the new included breakfast. Spa was good
Stayed 4 nights in Dec 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities
best value for the money. clean and convenient location
Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Stayed 1 night in Dec 2025

6/10 Okay

Dawn

Liked: Cleanliness, staff & service
The room smelled like a strong chemical when we first entered but it wore off by the next morning. The heating system was loud and went on and off all night, so while my husband could mostly sleep through it, I wasn’t able to and had a lousy night.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
I made a mistake, but the front desk clerk who cannot be named (but his name starts with an E) helped me out.
Stayed 1 night in Dec 2025

10/10 Excellent

Janet S

Stayed 2 nights in Dec 2025