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Prinsotel Alba Hotel Apartamentos

4.0 star property

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Marina
Property grounds
Terrace/patio
View from property
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle Conillera, S/N, Santanyi, Balearic Islands, 07660
  • Place, Cala Gran
    ‪2 min walk‬
  • Place, Cala Esmeralda
    ‪8 min walk‬
  • Place, Cala d'Or Marina
    ‪11 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪60 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, individually furnished, desk, blackout curtains

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Balcony

1 bedroom, individually furnished, desk, blackout curtains

Suite, 2 Bedrooms, Balcony

  • Garden view
  • 47 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Prinsotel Alba Hotel Apartamentos

3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Prinsotel Alba Hotel Apartamentos offers 226 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Prinsotel Alba Hotel Apartamentos, you're just a quick walk from Cala Gran. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with manicures and pedicures, body treatments or body wraps at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Cala d'Or Marina and 9 minutes from Cala Mondrago Beach
Prinsotel Alba Hotel Apartamentos offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the family-friendly Prinsotel Alba Hotel Apartamentos.

This 4-star Santanyi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
Restaurante KitchenMarket – This buffet restaurant serves breakfast and dinner.
PICCO – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
Grill – This steakhouse only serves dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Grill
  • PICCO
  • Restaurante KitchenMarket

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Prinsotel Alba Hotel Santanyi

Prinsotel Alba Santanyi

Prinsotel Alba Hotel

Prinsotel Alba

Prinsotel Alba

Prinsotel Alba Spa

Prinsotel Alba & Spa Santanyi

Prinsotel Alba & Spa Apartment

Prinsotel Alba & Spa Apartment Santanyi

Prinsotel Alba Hotel Apartamentos Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 116 out of 340 reviews
Rating 8 - Good. 162 out of 340 reviews
Rating 6 - Okay. 44 out of 340 reviews
Rating 4 - Poor. 14 out of 340 reviews
Rating 2 - Terrible. 4 out of 340 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time at the Prinsotel Alba
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Great facilities and convenient location. The children’s entertainment was great and the staff were all very helpful and friendly.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous for a family holiday.

Fabulous hotel for families. Rooms spacious, very clean(daily maid Service) and comfortable. Staff throughout Hotel were all lovely and great kids club. Good pools and several toddler pools and only 2mins from the beach.
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to beach
Stayed 4 nights in May 2024
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and excellent food choice. Great location and hotel surroundings well kept. Far too crowded around the pool and no chance of a sunbed with people reserving with towels which is a shame. Overall we had a great stay - thank you!
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Ali

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Perfect for young families

Perfect for families, would have given 10/10 given the price but room cleaning was consecutively poor standard.
Stayed 7 nights in Jul 2022
Verified

8/10 Good

sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing

Perfect location, right next to the beach and plenty of restaurants, bars and shops within walking distance. Room was so nice, very clean and modern. Breakfast buffet was very good with plenty of options. Only downside was the wifi never worked.
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
We love the property as it was walking distance from several nice beaches and the Center. The staff were pleasant and helpful. However, the rooms are a bit dated. There was a water drip coming from the ceiling in our room. Overall we enjoyed our stay.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

SUN A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property, located right next to Cala Gran (3 minute walking distance! Our room was spacious and clean, and it even came with kitchen utensils if needed. The property is huge and is beautifully maintained. We loved how close it was to the downtown area with many food options, and how it was even closer to the water. The staff was also wonderful and generous. They welcomed us and made us feel comfortable, and assisted us with our many needs!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really well located for the local beaches, shops and restaurants. Staff are all helpful (the activity organiser works especially hard) and the property is kept in good condition and clean. The pools are also great for young children. The only negative is as other guests have said, there is no sound proofing in the rooms and so you can easily hear your noisy neighbours, the bins being collected or the evening entertainment (wherever your room may be), although the entertainment does stop reasonably early. Definitely the best hotel we have stayed in Cala D’Or and so would recommend
Stayed 7 nights in Sep 2023
Verified

2/10 Terrible

Gentjana

Slow, old and mold everywhere. Food is soooo bad.
Stayed 8 nights in Aug 2023
Verified

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping did not really clean our room each day. Towels were not replaced during our whole 5 day stay, even when left on floor. They were just hung up again each time, which seemed odd. Overall lovely resort.
Stayed 5 nights in Aug 2024
Verified

6/10 Okay

Flemming

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Poor standard

Stayed here for 10 days. Room is "cleaned" every day, but far from good enough. Floors are dirty even after cleaning, as visible under the feets. Bathroom only swiftly cleaned, toilet smells urine. Had to buy our own cleaning chemicals. Room is weary with loose parts. Bathroom is in need of renovation. We also had both ctenolepisma longicaudat and cockroaches in our apartment. Restaurants, bar and other outside areas is OK. Nice staff.
Stayed 7 nights in Jul 2022
Verified

4/10 Poor

Alexandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in experience was horrible. The employees were not welcoming at all and gave very vague information on how to go to my room (the hotel has multiple buildings), it really felt like I was bothering them… I asked for a different room right away (they gave me a room above the restaurant and the pool) because, as a solo traveler, I preferred to be in a quiet area. The employee had no desire to help or empathy and said that the room was on the second floor and I wouldn’t hear anything… I, of course, heard everything, the rooms are not well isolated. The pool was extremely noisy with nighttime animation, music, people and kids being very loud. The room when I checked in was not very clean (sand on the floor, hair in the shower). The bedsheets are extremely uncomfortable and the towels were old and overused. I do not recommend this hotel, it’s not worthy of 4 stars at all.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles gut

Alles gut 💪
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

CIBELE

Liked: Staff & service, property conditions & facilities, room comfort

Muito bom.

No geral foi muito bom, apenas a camareira não trocou as toalhas e minha bebê fez xixi na cama e ela não trocou o edredom, só dobrou e colocou o mesmo. De resto, voltaria.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Dong Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 만족스러웠어요. 성수기에 방컨디션과 즐길수 있는 숙박 프로그램 그리고 주위에 맛집이나 구경거리가 많이 있었습니다. 직원들도 친절했어요
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unseren Kindern haben die Spiele am Pool sehr gut gefallen, vor allem Wasserball! Insgesamt ist das Hotel sehr gut gelegen, eher ruhig und sehr zentral zur Einkaufsmeile, viele Restaurants sind in der Nähe, und zum Strand muss nur eine kleine Straße überquert werden. Das Frühstücksbüffet war gut, Abends hat uns das Büffet nicht so zugesagt. Die Salate und Dessert waren okay aber die Auswahl an Hauptgerichten war sehr begrenzt. Die zugehörige Pizzeria Picco, und die Getränke & das Essen am Pool sind super! Die Anlage ist sehr sauber und gepflegt. Wir kommen gerne wieder!
Stayed 14 nights in Jul 2024
Verified

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lækkert

Lækkert hotel, eneste der var dårligt… Sovesofa i stuen virkelig tynd madras efter 16 dage var min ryg helt færdig, konen og vores 2 børn sov i soveværelset der var sengen perfekt. Hver morgen kl 6 begyndte kampen om ligge stole hvilke var lidt træls, men sådan er det jo de steder hvor der er englænder de er virkelig er træls folke færd. Lækkert hotel kommer gerne igen
Stayed 16 nights in Jul 2024
Verified

8/10 Good

Patrik Robert

Liked: Staff & service, amenities, property conditions & facilities
Fint hotell med fina rum. Mycket bra läge. Nära till allt och trevlig personal. Relativt lyhörda rum. Städning ok, men långt ifrån perfekt. Diskar eller byter inte ut glas och koppar. Städade inte balkongen på hela veckan och det blir lätt sandigt och stökigt med barn och nära till strand. Dessutom tror jag städpersonalen väckte oss varje morgon när de började städa och prata högljutt med varandra utanför tidigt på morgonen. Överlag ett fint hotell med mycket bra läge.
Stayed 7 nights in Jul 2024
Verified

4/10 Poor

Line

Disliked: Cleanliness, staff & service, property conditions & facilities

Ikke bo her

Frarådes!! Elendig renhold. Det var møkk i taket, overflater som bord og liknende ble ikke vasket i løpet vårt 2 ukers opphold, skittent i kroker og hjørner. Brukte kopper og glass ble ikke byttet, med ved én anledning funnet tilsynelatende rene, til vi fant rester av toalettpapir oppi... Toppet seg da vi fant skjeggkre på rommet, og siden i baggasjen da vi kom hjem. Bråk fra underholdning til kl 22 hver kveld, enda vi ba om et stille rom på forhånd, fordi vi reiste med en ettåring. Klagde flere ganger underveis, men fikk "beklager" uten at noe ble gjort. Ja, det er god beliggenhet, fint hotellområde og bra frokost, men ville aldri bodd her igjen eller anbefalt andre å gjøre det.
Stayed 14 nights in Jun 2024
Verified

10/10 Excellent

Özkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön.
Stayed 2 nights in May 2024
Verified

8/10 Good

Marta López

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alojamiento muy bueno y muy cerca de varias calas, con muchas opciones de restauración alrededor y también de tiendas. En octubre no es demasiado complicado aparcar por los alrededores.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentral, große Zimmer mit Balkon, gute Frühstück Auswahl, nettes Personal
Stayed 4 nights in Oct 2023