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L'étape de Santenay

2.0 star property

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Photo gallery for L'étape de Santenay

Property grounds
Food and drink
Terrace/patio
Property entrance
Lunch and dinner served, French cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Breakfast available
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
10 place du jet d eau, Santenay, 21590
  • Place, Domaine Chapelle
    ‪18 min walk‬
  • Place, Hospices de Beaune
    ‪17 min drive‬
  • Place, Burgundy Wine Museum
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Desk, free cots/infant beds, free WiFi

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cots/infant beds, free WiFi

Standard Twin Room

  • 15 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Desk, free cots/infant beds, free WiFi

Triple Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Desk, free cots/infant beds, free WiFi

Quadruple Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

L'étape de Santenay

Boardwalk/promenade hotel with casino and coffee shop/cafe
A casino, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, an outdoor tennis court and free newspapers are on-site.
L'étape de Santenay offers 14 accommodations with free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Santenay hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at L'étape de Santenay, you'll be within walking distance of Domaine Chapelle. You'll find features such as free WiFi in public areas, plus a restaurant and a casino.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court
  • Just a 2-minute drive from Domaine Chapelle and 8 minutes from Olivier Leflaive
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A casino, a terrace, and tour/ticket assistance are also featured at L'étape de Santenay.

Smoking is allowed in designated areas at this Santenay hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
L'étape de Santenay has a restaurant serving lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Casino
  • Outdoor tennis court

Family friendly

  • In-room cot

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Thursday and Sunday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 6 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.00 per person
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 7:30 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'étape Santenay
L'étape de Santenay Hotel
L'étape de Santenay Santenay
L'étape de Santenay Hotel Santenay

L'étape de Santenay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Cathy

Liked: Cleanliness, staff & service

bien dans l'ensemble

Hôtel assez simple dans l'ensemble, mais très bien pour un séjour court. Il manquait un peu de chauffage, sinon pour le reste c'était très bien.
Stayed 1 night in Feb 2018

8/10 Good

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities

joli village bourguignon

Halte professionnelle en Bourgogne. Rien à redire.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort