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Hotel Universal

2.0 star property

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Photo gallery for Hotel Universal

Reception
Restaurant
Premium bedding, desk, free WiFi, bed sheets
Exterior
Premium bedding, desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Plaza Galicia, 2, Santiago de Compostela, La Coruna, 15706
  • Place, Galicia Plaza
    ‪1 min walk‬
  • Place, Santiago de Compostela Cathedral
    ‪5 min walk‬
  • Place, Obradoiro Square
    ‪5 min walk‬
  • Airport, Santiago de Compostela (SCQ-Lavacolla)
    ‪14 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

Combined shower/bathtub, hair dryer, towels

Single Room, 1 Single Bed

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Single Use

Premium bedding, desk, free WiFi, bed sheets

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Premium bedding, desk, free WiFi, bed sheets

Double or Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Premium bedding, desk, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, desk, free WiFi, bed sheets

Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, desk, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

Similar properties

Front of property

Compostela Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 965 reviews
The price is CHF 71
includes taxes & fees
9 Nov - 10 Nov
Compostela Hotel

About this property

Hotel Universal

Hotel with a coffee shop/cafe, a short walk to Obradoiro Square
A coffee shop/cafe, a 24-hour front desk and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site.
Hotel Universal offers 54 accommodations with a hairdryer. Beds feature premium bedding. This Santiago de Compostela hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Universal's great location. During your stay, you're just a quick walk from Obradoiro Square. Free WiFi in public areas, a coffee shop/cafe and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Obradoiro Square and Santiago de Compostela Cathedral
There's a coffee shop/cafe on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Universal.

This Santiago de Compostela hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 per person
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universal Santiago de Compostela
Universal Santiago de Compostela
Universal Santiago Compostela
Hotel Universal Hotel
Hotel Universal Santiago de Compostela
Hotel Universal Hotel Santiago de Compostela

Hotel Universal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 255 out of 661 reviews
Rating 8 - Good. 267 out of 661 reviews
Rating 6 - Okay. 107 out of 661 reviews
Rating 4 - Poor. 22 out of 661 reviews
Rating 2 - Terrible. 10 out of 661 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tom

Stayed 1 night in May 2025

6/10 Okay

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Small rooms just for spending the night. No shampoo or conditioner just a little botle of bath gel. Phone did not work
Stayed 1 night in May 2025

10/10 Excellent

John and Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location in Santiago, about 10 minutes from the Cathedral and near lots of retail and local shops and restaurants. Rooms were clean and bathrooms are modern. The receptionist helped us with transportation to the airport. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and very helpful. The hotel is clean, small but nice. The breakfast is also good. You have Zara and Massimo Dutti right next to the hotel which is a sin. From the airport you take the bus 6A and the bus stop is just at the entrance of the hotel. If I come again I will definitely stay at Hotel Universal.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Arrived late due too delayed flight. Room was clean & comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Felipe

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

David, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location ten minutes walk from the railway station and five minutes walk from the nearest access to the old town. Clean well-appointed room and friendly staff. I'd absolutely stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

aline

Liked: Room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was very clean the service staff was very professional and helpful. 5 stars for Victor, Alicia at the front desk and Olga who works at the breakfast room, they all provided an excellent customer service. Thank you!!!
Stayed 4 nights in Oct 2024

4/10 Poor

Bea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible value for money

Absolutely shocking value for money - really annoying to be given the worst rooms when you're travelling on your own Cleanliness left a lot to be desired - the bathroom bin was full with the previois guest's rubbish and the hair dryer was dirty, broken (with ancient sticky hair around it) and certainly not in presentable condition for hotel guests. Mattress and pillow reaally dated and uncomfortable. I have stayed in this hotel a few times due to its excellent location, but never again!!
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

claudine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel around the corner of old town. Airport bus stops right in front. Excellent breakfast and super nice staff. Would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

suzanne

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jeannie, Vienna

Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline, Saint John

Travelled with group
Friendly staff. Room was decently spaced and very clean. Breakfast was good:). Quiet at night. No screens on the windows but maybe that’s a Spain thing? Not sure. Enjoyed the location! I’d go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jesenia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

8/10 Good

Yoshiyuki, Whippany

Travelled with partner
Liked: Cleanliness, staff & service
No fridge in room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location, very clean and spacious. Excellent staff as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel centrally located. We had construction right outside of our window which is the only complaint
Stayed 2 nights in Jun 2024