Almacruz Hotel y Centro de Convenciones

VIP Access

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Where to?

Dates

August 2025

September 2025

Relax in a stylish seating area with a leather sofa and woven chairs, surrounded by unique pillar-like structures and natural light.

Experience the serene ambiance of this stylish space, featuring a unique arrangement of abstract art pieces and clean lines.

Relax by the rooftop pool surrounded by a deck and a thatched roof structure.

Experience the Almacruz Hotel, a modern hotel and conference center with a sleek, glass facade.

Enjoy a casual dining experience amidst a unique backdrop of vintage bicycles and brick walls.

Overview
Rooms
Location
Policies

Popular amenities

Pool
Room service
Gym
Parking included
Housekeeping

Explore the area

San Antonio 65, Santiago, Region Metropolitana, 8320263

Santa Lucia Hill
‪4 min walk‬
Plaza de Armas
‪7 min walk‬
Palacio de la Moneda
‪9 min walk‬
Santiago (SCL-Arturo Merino Benitez)
‪16 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Standard Room, 2 Queen Beds

Good

30 sq m
Sleeps 4
2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite

50 sq m
Sleeps 3
1 King Bed

Standard Room, 1 King Bed

Good

30 sq m
Sleeps 3
1 King Bed

Economy Twin Room

Wonderful

Sleeps 2
2 Single Beds

Triple Room

Very good

30 sq m
Sleeps 3
3 Large Single Beds

Similar properties

Relax by the rectangular pool surrounded by a deck and lounge chairs.

Pool
Pet-friendly
Free WiFi
Restaurant

for 1 room

8 Aug - 9 Aug

About this property

Almacruz Hotel y Centro de Convenciones

Hotel with 2 restaurants, a short walk to Plaza de Armas

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and conference space.

Almacruz Hotel y Centro de Convenciones offers 162 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks and dining tables. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Santiago hotel provides complimentary wired and wireless Internet access. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Our customers tell us they can't get enough of Almacruz Hotel y Centro de Convenciones's great location. During your stay, you're just a quick walk from Plaza de Armas. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi and wired Internet
Free self-parking
Enjoy a bite to eat at one of the 2 restaurants
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym
Guests have great things to say about the location and the helpful staff
Within a 15-minute walk of Plaza de Armas and Palacio de la Moneda
Local-area shuttle service available for a fee

Almacruz Hotel y Centro de Convenciones offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Almacruz Hotel y Centro de Convenciones. Free self parking is available.

This 4-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Vichuquen – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Free offsite parking within 750 metres
Area shuttle (surcharge)
Free secured self parking on site

Food and drink

Free buffet breakfast available daily 7:30 AM to 10:30 AM
2 restaurants
Snack bar/deli

Restaurants on site

Vichuquen

Things to do

24-hour gym
Outdoor pool

Family friendly

Dining table
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference space

Outdoors

Terrace

Spa

In-room massages

Accessibility

No lift

1 building
15 floors
Ballroom
Banquet hall
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

32-inch LCD TV with premium cable channels
Pay films

Food and drink

Dining table
Electric kettle
Minibar
Room service
Toaster

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Galerías Hotel Santiago

Galerías Santiago

Hotel Galerías

Almacruz Y Centro Convenciones

Almacruz Hotel y Centro de Convenciones Hotel

Almacruz Hotel y Centro de Convenciones Santiago

Almacruz Hotel y Centro de Convenciones (Ex Galerías)

Almacruz Hotel y Centro de Convenciones Hotel Santiago

Almacruz Hotel y Centro de Convenciones Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

10/10 Excellent

Jurio, Langley

21 Apr 2025

Stayed 3 nights in Apr 2025

4/10 Poor

Jaime

Travelled with family

20 Apr 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

6/10 Okay

Julio

Travelled with family

9 Apr 2025

Liked: Cleanliness

It wasok the food wasn't that good

Stayed 6 nights in Mar 2025

10/10 Excellent

Helen

Travelled with group

7 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location great service

Perfect place to stay in Santiago. Really beautiful hotel in a great location with friendly staff and very comfortable beds. We arrived early in the morning and they were really kind to let us check in straight away which was amazing after a long overnight flight. I would highly recommend staying here.

Stayed 3 nights in Mar 2025

10/10 Excellent

PARASTOU

Travelled with partner

6 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to metro, lots of dining options, close to city center. Fantastic breakfast

Stayed 3 nights in Mar 2025

8/10 Good

Jerry, High Wycombe

2 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was comfortable and well situated. The restaurant did a very reasonable 3 course supper that was a good price. It is a modern building and the hotel pool is disappointingly small.

Stayed 3 nights in Mar 2025

10/10 Excellent

David

1 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

1 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel located at a very convenient spot, walkable to most destinations you want to go.Bus stations as well as the tram are also very close to the hotel. Service people are very friendly and helpful. Just think as a four star hotel should offer customers bottles of water, hopefully they can have some change on that.

Stayed 4 nights in Mar 2025

8/10 Good

21 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Very clean and quiet. Nice people.

Stayed 2 nights in Mar 2025

2/10 Terrible

Richard

21 Mar 2025

Disliked: Property conditions & facilities, room comfort

Air Conditioning needs upgrading

The room was old, bed was well used and the Air Conditioner would not adjust so the room was 25 to 27 degrees C (77 - 79F) for the 3 days. We had maintenance up and he said it was working perfectly???? So they gave us a fan!!!! Not a 4 star and not anything greater than a 5 out of a 10 - based on location and staff. Building is in bad shape. But mostly, the hot room with no ability to make it any cooler and no concern from maintenance.

Stayed 3 nights in Mar 2025

4/10 Poor

Michael

Travelled with family

21 Mar 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Frustrated, it took a while to check in, the air conditioning was not working and we had to move to another room as the service person could not fix. This took way too long! water in the foyer was always out, very frustrating. The rooms were ok and the breakfast was good. The service related issues were the problems.

Stayed 4 nights in Mar 2025

8/10 Good

Quoc

Travelled with partner, Travelled with group

20 Mar 2025

Liked: Staff & service, amenities

Excellent location for shopping, dining, and very convenient public transportation to points of interest in Santiago. It's Make Make seafood restaurant offers a nice breakfast buffet, and tasty dinner choices. Improvements recommended include new larger bath towels, and better/working AC. More English TV stations instead of BBC

Stayed 3 nights in Mar 2025

4/10 Poor

Cherie

10 Mar 2025

Liked: Cleanliness

Disliked: Room comfort

Not a 4 star hotel air conditioning doesn’t work

Air conditioning was very poor, it was either not working for the 5 days we were there or set so high for money saving reasons it left our room permanently at 27 degrees and very hot and uncomfortable. Staff advised us the manager would contact us which never happened. Staff came to the room after 4 hours waiting and said it was fixed but it remained at 27 degrees the whole time. Air conditioning works well in the lobby and reception but not in the rooms. We didn’t get our hotels.com early check in or room upgrade despite others checking in after us getting an upgrade.

Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with group

6 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No running water and AC almost inexistant

Spent 3 nights at this hotel and was told only on arrival (at 1 am), after 13,5 hours been on a plane, that there was no running water from 23h30-5h30. Same scenario happened on our last night so we couldn't shower or use the toilet when we woke up to catch our flight. We had to use the toilet at the airport. The AC was also not really efficient and we gave up asking for another room when the customer in front of us was told that there was no other rooms available...He was complaining about the ACas well. The receptionist took our informations and said that someone from.the hotel would get in touch with us to offer a partial refund regarding the water inconvenience. It's been more than 3 weeks now and nobody contacted us or responded to the email I have sent a week ago on the subject.

Stayed 3 nights in Feb 2025

8/10 Good

Diego

Travelled with family

3 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was good, the room was nice. The restaurant was very good and staff was very kind. The only issue is that the surroundings at night may not be safe, so you have to drive your car or take a taxi instead of walking to a restaurant. During the day, it was close to interesting places like Casa de la Moneda, Plaza de Armas and cerro Santa Lucía.

Stayed 1 night in Mar 2025

2/10 Terrible

Alan, Newton, MA 02461

26 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bad service waited a long time to check in

Stayed 2 nights in Feb 2025

Almacruz Hotel y Centro de Convenciones

Choose dates to view prices

Photo gallery for Almacruz Hotel y Centro de Convenciones

Popular amenities

Explore the area

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

View all photos for Junior Suite

Junior Suite

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

View all photos for Economy Twin Room

Economy Twin Room

View all photos for Triple Room

Triple Room

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About this property

Almacruz Hotel y Centro de Convenciones

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

You need to know

We should mention

Property is also known as

Almacruz Hotel y Centro de Convenciones Reviews

Reviews

Very good

8.4/10

8.4/10

7.6/10

7.8/10

8.0/10

Reviews

8/10 Good

Timothy, Washington

Timothy

8/10 Good

ian

ian

10/10 Excellent

IAN

IAN

10/10 Excellent

ian

ian

10/10 Excellent

Roelito

Roelito

10/10 Excellent