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DoubleTree by Hilton Hotel Santiago - Vitacura

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Santiago - Vitacura

Front of property
42-cm TV with cable channels
Reception
Breakfast, lunch, dinner served; local and international cuisine
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Vitacura 2727, Las Condes, Santiago, 7550690
  • Place, Costanera Center
    ‪2 min walk‬
  • Place, Apoquindo
    ‪4 min walk‬
  • Place, Santiago Metropolitan Park
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 2 Double Beds

9.6 out of 10
Exceptional
(38 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Two Double Room

  • Sleeps 2

View all photos for King Room

In-room safe, soundproofing, iron/ironing board, free WiFi

King Room

  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2

View all photos for Queen Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Queen Room

  • Sleeps 2

View all photos for Junior King Suite Lounge Access

Hair dryer, bathrobes, towels

Junior King Suite Lounge Access

  • Sleeps 2

View all photos for King Suite Executive Lounge Access

In-room safe, soundproofing, iron/ironing board, free WiFi

King Suite Executive Lounge Access

  • Sleeps 2

View all photos for Mobility Accessible Queen Room with Roll-in Shower

In-room safe, soundproofing, iron/ironing board, free WiFi

Mobility Accessible Queen Room with Roll-in Shower

  • Sleeps 2

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About this property

DoubleTree by Hilton Hotel Santiago - Vitacura

Hotel with free parking, 4-minute walk to Costanera Center
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and spa services.
DoubleTree by Hilton Hotel Santiago - Vitacura offers 267 accommodations with laptop-compatible safes and a safe. Televisions come with cable channels.

Bathrooms include bathrobes and hairdryers. This Santiago hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Santiago - Vitacura. During your stay, you're just a quick walk from Costanera Center. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Quotidien Bistro, a bistro that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Costanera Center and 5 minutes by car from Parque Arauco Mall
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, spa services, and a terrace are also featured at DoubleTree by Hilton Hotel Santiago - Vitacura. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.
Quotidien Bistro – This bistro specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered.
Cafeteria Between – This café specialises in international cuisine. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; CLP 20,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafeteria Between
  • Quotidien Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 42-cm TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CLP 75000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 20000 per person
  • Airport shuttle fee: CLP 30000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CLP 30000 (one-way)
  • Late check-out fee: CLP 75000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
DoubleTree by Hilton Hotel Santiago - Vitacura offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Santiago Vitacura
Doubletree Hilton Vitacura
Doubletree Hilton Vitacura Hotel
Doubletree Hilton Vitacura Hotel Santiago
Doubletree Hilton Santiago Vitacura Hotel
DoubleTree Hilton Hotel Santiago Vitacura
DoubleTree Hilton Hotel Vitacura
Doubletree by Hilton Santiago Vitacura
DoubleTree by Hilton Hotel Santiago - Vitacura Hotel
DoubleTree by Hilton Hotel Santiago - Vitacura Santiago
DoubleTree by Hilton Hotel Santiago - Vitacura Hotel Santiago

DoubleTree by Hilton Hotel Santiago - Vitacura Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1008 reviews
Rating 8 - Good. 172 out of 1008 reviews
Rating 6 - Okay. 38 out of 1008 reviews
Rating 4 - Poor. 18 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Fast wifi, friendly/courteous staff, strong A/C, strong/hot water, plentiful and varied breakfast options, close to transport
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
Room was spacious, AC strong
Stayed 1 night in Oct 2025

10/10 Excellent

Augustijn

Stayed 4 nights in Oct 2025

10/10 Excellent

Renny

Stayed 4 nights in Oct 2025

10/10 Excellent

Andy

Stayed 5 nights in Oct 2025

10/10 Excellent

Guillermo

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Hit and miss. Some staff really made us feel like they did not want to help us. Friendliness and warmth is lacking at times. Requesting room service always seemed unnecessarily difficult. Poor sound insulation in rooms. Probably my worst Hilton experience.
Stayed 4 nights in Sep 2025

8/10 Good

Oleksandr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to tallest building in Santiago with numerous shopping and dining options.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Qi Qi

Stayed 2 nights in Sep 2025

8/10 Good

Patrick

Stayed 4 nights in Aug 2025

4/10 Poor

Jack

Stayed 1 night in Sep 2025

10/10 Excellent

Nabil

Stayed 1 night in Aug 2025

10/10 Excellent

elipoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel here was my favorite great location I really enjoyed my time in Santiago Chile
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Luis

Stayed 1 night in Sep 2025

10/10 Excellent

Epigmenio

Stayed 1 night in Sep 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doubletree Vitacura - Santiago, Chile

Staff at this site are friendly and accommodating; location is busy and convenient to restaurants and transportation. Rooms comfortable, ample, and quiet.
Stayed 3 nights in Aug 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at a couple of places in Santiago. This is my pick. I am a Hilton Honours member so I can only speak to my experience with that in mind. My room was spankingly clean, and they replenished drinking water every day. The breakfast was really good, heaps of options including lovely fresh fruit and juices, good hot selections. Staff were for the most part really helpful and courteous. The bed and pillows were LOVELY. Room service menu was a bit limited but still some solid options. As a solo female traveller I particularly liked the extra security on the door, with an internal lock and keyhole. Overall I was very happy with my stay here and would definitely stay here again next time I am in Santiago.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good no problemas
Stayed 1 night in Aug 2025

10/10 Excellent

Junior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 3 nights in winter. The hotel is well located in a great neighborhood with plenty of nearby dining and shopping options nearby. The personnel was attentive and helpful, and the room was clean. My only recommendation is to add a separate bedsheet to the bed instead of only the comforter, as it was too hot under it, and difficult to sleep well by alternating cold or sweat. Overall would recommend.
Stayed 2 nights in Aug 2025

8/10 Good

Guillermo Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Takahide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some smell to close toilet in bathroom due to leaking water from toilet.
Stayed 3 nights in Aug 2025