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Hotel Boutique Castillo Rojo

4.0 star property
VIP Access

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Photo gallery for Hotel Boutique Castillo Rojo

Exterior
Property video
Exterior
Free daily continental breakfast
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Constitucion 195, Bellavista, Santiago, Region Metropolitana, 7500000
  • Place, Patio Bellavista
    ‪1 min walk‬
  • Place, La Chascona
    ‪2 min walk‬
  • Place, Chilean National Zoo
    ‪4 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Petit)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed (Petit)

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Double Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Balcony

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Double Room, 2 Queen Beds

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Boutique Castillo Rojo

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Boutique Castillo Rojo include a complimentary reception and complimentary wireless Internet access. Change of towels is available on request
Hotel Boutique Castillo Rojo offers 31 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 36-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel Boutique Castillo Rojo's great location gets high marks from our customers. During your stay, you're just a quick walk from Patio Bellavista. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Costanera Center and 9 minutes from Parque Arauco Mall
  • Airport, railway station and beach shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Self parking is free. A complete renovation of Hotel Boutique Castillo Rojo was completed in October 2025.

This 4-star Santiago hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Bistró Castillo Rojo – This bistro only serves breakfast.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Bistró Castillo Rojo

Things to do

  • Private wine tours
  • Wine tours
  • Winery release events

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Built in 1923
  • Communal living room
  • Renovated entire property - October 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Castillo Rojo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 3500 per night.
  • Cots (infant beds) are available for CLP 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CLP 50000 (one-way), (up to 3 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CLP 30.0 per night
  • Rollaway bed fee: CLP 3500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Boutique Castillo Rojo offers transfers from the cruise terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boutique Castillo Rojo
Boutique Castillo Rojo Santiago
Castillo Rojo
Castillo Rojo Hotel
Hotel Boutique Castillo Rojo
Hotel Boutique Castillo Rojo Santiago
Hotel Castillo Rojo
Rojo Castillo
Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel
Hotel Boutique Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel Santiago

Hotel Boutique Castillo Rojo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 594 out of 708 reviews
Rating 8 - Good. 92 out of 708 reviews
Rating 6 - Okay. 10 out of 708 reviews
Rating 4 - Poor. 5 out of 708 reviews
Rating 2 - Terrible. 7 out of 708 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building. All the staff were great. Loved the free wine options in the afternoon. We were a bit worried about security issues walking around in the neighbourhood but it was perfectly fine for us walking to and from Belles Artes museum in the daytime. There were plenty of food and drink options nearby and one street a couple of blocks away with late night bars for the students, kidults and a few gay bars and clubs fairly nearby too. I’d definitely recommend to friends and family.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, very helpful staff, and in the best location. Wine hour is a nice touch as well. Could not recommend this place enough.
Stayed 3 nights in Dec 2025

2/10 Terrible

Virginia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Suzann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very nice, staff was helpful, area was very walkable with lots of dinning options close
Stayed 4 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole package from staff to room was excellent!
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness
Friendly staff, clean room, efficient service, beautiful hotel.
Stayed 1 night in Dec 2025

8/10 Good

Kyle, Fishers

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable room and bed. Rooms noted on Expedia at time of our bookingto have balcony, but only a few rooms actually have a balcony in the hotel. Great staff. Very nice breakfast and sitting area for breakfast. Great shower pressure and water is hot. No elevator.
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in upbeat vibes bohemian centre; extremely convenient for walking to major attractions and especially good for Pablo Neruda afficianados as Mathilde house is a few hundred meters away and this was his neighbourhood
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Nov 2025

10/10 Excellent

Spiros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional!
Stayed 3 nights in Nov 2025

10/10 Excellent

Behnam

Liked: Cleanliness, staff & service, amenities
Very cozy nice hotel. On weekend neighborhood was noisy though
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a great hotel. Staff so amazing. Free wine hour, breakfast was fantastic. I wish I had more time there. Can’t say enough good things about this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jenn

Liked: Cleanliness, property conditions & facilities
Super!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
WONDERFUL! 10/10.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely service. The beds are super comfortable and the breakfast is delicious. One of the best parts of our trip.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brendan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. Our second time here. This time we brought our friends who’d also lived the charm and character of the place plus the friendly and helpful staff plus of course the evening drinks with fellow guests.
Stayed 1 night in Nov 2025

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the location is perfectly located near SO many amazing restaurants, and the staff were incredibly helpful - special mention to Erica, who was just amazingly helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Great staff, very welcoming environment.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
What an amazing staff that made sure I felt welcomed and taken care of during my whole stay! My room was spacious (I did upgrade to a large room) and the stay included a breakfast that made mornings relaxing and just what was needed to start the day. I highly recommend this spot the next time you’re in Santiago!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Very friendly and organised
Stayed 2 nights in Nov 2025

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities
The room was spotless, everything perfect for the historic boutique hotel. Rooms are small but expected to be. Incredible service, breakfast, common areas
Stayed 2 nights in Nov 2025

10/10 Excellent

Maurice

Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We started and ended our Chilean wine adventure with the amazing team at Castillo Rojo, in their amazing boutique hotel. Alexander, Erica, Lau and Auto went above and beyond getting us settled and accommodating us during our stay in this historic, well-appointed and comfortable boutique hotel. From its striking red exterior, amazing, one of a kind rooms and world class cafe (breakfast included and a hosted wine soirée in the lounge every afternoon from 6 - 7) to our own unique rooms (each one different, well appointed, comfortable and best water pressure of the trip) to gated, secure parking, it was a wonderful welcome to Santiago. It is also walking distance to Pablo Neruda’s house and museum, the San Cristobal funicular, a host of restaurants, a small shopping center, parks and the Plaza de Armas (and El Portal, the Completo shop across the street). We managed all of this in just two days visiting…we can’t wait to go back and spend even more time. It was an easy two hour drive from here to the Colchagua Valley. And though the amazing historic hotel has no elevator (we stayed on the third and fourth floors, respectively between our two visits), Auto and Alexander were up to the task of delivering our bags to our rooms (I am 62 and my husband is 65…both in decent shape…but still very appreciative for the assistance with my bag which was 28 kilos and our wine suitcase, which by the end of our trip, weighted 22 kilos). Can’t recommend the Hotel Castillo Rojo strongly enough!
Stayed 1 night in Nov 2025