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Hotel Sonetto

3.0 star property

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Photo gallery for Hotel Sonetto

An indoor dining area with tables and chairs, wooden walls, and hanging light bulbs.
A rustic interior with wooden walls, hanging light bulbs, and a visible sign reading 'e Bella'.
A bar area with a wooden counter, hanging glasses, and a brick wall.
A pool area with a covered seating area, outdoor tables, and chairs.
A building entrance with a large metal gate, a stone facade, and a palm tree to the left.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
281 Av. Sta. María, Santiago, Región Metropolitana
  • Place, Santa Lucia Hill
    ‪7 min walk‬
  • Place, Patio Bellavista
    ‪10 min walk‬
  • Place, Plaza de Armas
    ‪11 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Basic Double Room

A hotel room with a large bed, bedside tables, a desk, and a chair.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Single Room

A hotel room with a bed, a chair, a painting, and a mirror.

Basic Single Room

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Twin Room

A room with two beds, wooden walls, a painting, and a small table.

Basic Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Double standard

A hotel room with a bed, a bench, a nightstand, a lamp, and a painting on the wall.

Double standard

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Sonetto

Along with an outdoor pool, this smoke-free hotel has a seasonal outdoor pool and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front desk safe and a banquet hall are on-site. Housekeeping is available on request.
Hotel Sonetto offers 30 air-conditioned accommodations, with a safe. Smart televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Sonetto. During your stay, you'll be connected to a shopping centre and just a quick walk from Patronato. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include a concierge and luggage storage
  • 12 minutes by foot from Plaza de Armas and a 5-minute drive from Costanera Center
Free breakfast is available daily. Public spaces have free WiFi. Hotel Sonetto also features an outdoor pool, concierge services, and a front desk safe.

This 3-star Santiago hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sonetto

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 760910546

We should mention

  • The seasonal pool will open on 01 November and close on 31 March.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sonetto Hotel
Hotel Santa Maria 281
Hotel Sonetto Santiago
Hotel Sonetto Hotel Santiago

Hotel Sonetto Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 131 reviews
Rating 8 - Good. 24 out of 131 reviews
Rating 6 - Okay. 30 out of 131 reviews
Rating 4 - Poor. 8 out of 131 reviews
Rating 2 - Terrible. 15 out of 131 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Victor

We liked the breakfast, the hotel design and decoration and the courtesy of the receptionists.
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Alejandra

Liked: Staff & service
Disliked: Property conditions & facilities
Room half clean, AC was not working properly and we spoke with front desk and it wasn’t resolved, the noise it made didn’t allow us to sleep
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and nice staff.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Ashlea

Friendly helpful staff, secure gated entrance and 24hr staff, very safe and convenient location near restaurants/bar district and still close to the airport
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property close to downtown center and excellent Italian restaurant on site. In addition, personnel very friendly and professional.
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Alexandria

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Wi-Fi connection was horrible but it wasn’t a completely terrible stay
Stayed 9 nights in Dec 2024
Verified review

2/10 Terrible

DOREJD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel, bitter miserable staff, terrible location and amenities. Emailed to say would be arriving early by only 2 hours and leaving without even taking last night. No replies, and reception just laughed. I guess they wanted money for 2 lousy extra hours after a long trip. Disgusting all round.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Somnath

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very old, rooms and basic infrastructure needs serious revamp. Pretty good location and staff quite friendly
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Tao

Liked: Cleanliness, staff & service, property conditions & facilities
It is very good price for this 4 star hotel, staffs are helpful, nice breakfast included. but the trade off are: the room has no chair and table, no tap water(only hot one), and it is locate in gangs area, a little bit risky for senior tourist(heart attack)
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
staff amazing, hotel tired, beds ridiculously soft, no storage space for clothes, shower drain backs up
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Edilio

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked all. Could have electrical adaptation. Would visit again.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

william

Liked: Cleanliness, amenities
Everyone and everything was very nice. I would return.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Diego Mauricio

Nice
Stayed 8 nights in Dec 2023
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Sonetto

Great location, excellent staff and spacious room but the room itself needs some upgrading, such as towel rack, some hooks to hang clothes on or clothing rack with hangers. Other than that, we had a great time.
Stayed 8 nights in Dec 2023
Verified review

8/10 Good

Nibras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internal wood decoration
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Julio Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints

For the price, very good stay, staff was courteous and the breakfast was okay...my only complaint is it would have been nice to have a coffee machine in the room, maybe a refrigerator or a microwave, but like I said, for the price, pretty cool hotel, located near train station....Thank you
Stayed 14 nights in Apr 2024
Verified review

2/10 Terrible

Betsabee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would be lying if I said I found something good in the sonetto.
Stayed 6 nights in Dec 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location for city centre

Cute “boutique” hotel with good location for city centre and helpful staff. But I had a problem with opening the door lock that seemed to have existed for some time. Also nowhere to hang towels in the bathroom.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Justin

Liked: Cleanliness, staff & service

Average Stay

Staff is nice, area has some places that are in a walking distance, the breakfast is small and basic so it’s worth skipping and going somewhere else. Bed was comfortable and heater worked well but the filter was so dirty that it bothered our eyes and nose until I cleaned it myself.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Licia R M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good location, old rooms. Not a good service and poor breakfast.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Lineth

Liked: Cleanliness, staff & service, property conditions & facilities
Over all the experience was great, but they didn’t fix my cable throughout my whole stay, so it was a boomer.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with Old World charm. Across the river from Art museum and city park. 5 minute walk to Plaza de Armas and shopping. Hotel is connected to an Italian restaurant with a bar and good food that provides room service. (Carmines). Professional staff. Direct TV. Fast WiFi. A/C. Room prices are a great value compared to many places I have stayed...
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Diego

Liked: Staff & service
Disliked: Cleanliness
The water in the shower changes temperatures randomly to the point where you can’t get in without getting burnt. The pillows were old and uncomfortable just like the mattress.
Stayed 5 nights in Mar 2025