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LOFT Hotel by Sommelier Hoteles

3.0 star property

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Photo gallery for LOFT Hotel by Sommelier Hoteles

Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe
Exterior
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
264 Miraflores, Santiago, Santiago, 8320198
  • Place, Santa Lucia Hill
    ‪1 min walk‬
  • Place, Lastarria District
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

View all photos for Design Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Design Double Room

9.0 out of 10
Wonderful
(29 reviews)
  • City view
  • 640 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Design Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Design Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Design Single Room

Design Single Room | Premium bedding, memory-foam beds, minibar, in-room safe

Design Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

LOFT Hotel by Sommelier Hoteles

A microwave in a common area, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine. Housekeeping is available on request.
LOFT Hotel by Sommelier Hoteles offers 25 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Santiago hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they enjoy the helpful staff at LOFT Hotel by Sommelier Hoteles. During your stay, you're just a quick walk from Santa Lucia Hill. Enjoy features like free breakfast and free WiFi in public areas, plus airport drop-off service (surcharge).
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Amenities include a lift, a vending machine and a shared microwave
  • Steps from Santa Lucia Hill and 7 minutes on foot from Plaza de Armas
  • Airport drop-off shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A vending machine, tour/ticket assistance, and a lift are also featured at LOFT Hotel by Sommelier Hoteles.

This 3-star Santiago hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (83 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 50 per stay
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 43 per vehicle (maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
LOFT Hotel by Sommelier Hoteles offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 95002106

Property is also known as

Hotel Sommelier LOFT
Loft By Sommelier Hoteles
LOFT Hotel by Sommelier Hoteles Hotel
LOFT Hotel by Sommelier Hoteles Santiago
LOFT Hotel by Sommelier Hoteles Hotel Santiago

LOFT Hotel by Sommelier Hoteles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 231 reviews
Rating 8 - Good. 60 out of 231 reviews
Rating 6 - Okay. 11 out of 231 reviews
Rating 4 - Poor. 9 out of 231 reviews
Rating 2 - Terrible. 8 out of 231 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
The staff did their best to help the guests and keep the hotel clean. It is a small hotel but the rooms were a good size. The entrance seems tight but they make it work.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff who spoke English well. Good wifi, hot water in the shower, comfy bed, good breakfast brought to your room. They also arranged a taxi for us to leave at 3am which was really helpful. Great area, lots within walking distance. Would definitely recommend!
Stayed 2 nights in Dec 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Mainly breads, ham cheese and fruits. The coffee was good but only one cup each was provided, being a morning coffee person 1 is insufficient. Over all the breakfat was good though. The thing we liked was the location location location. Its walking distance to pretty much all of the attractions. The neighbourhood seemed ok during the day. We didnt go out at night but there was some rowdy people on the street out front of the pretty much evey night after we went to bed. Overall we liked the place and would recommend it.
Stayed 3 nights in Dec 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, and amenity was good. But some parts (curtain, shower holder) were not working well. And complimentary coffee or tee was not provided.
Stayed 2 nights in Dec 2025

10/10 Excellent

nabil

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great room
Stayed 4 nights in Nov 2025

10/10 Excellent

Mercedes

Stayed 3 nights in Dec 2025

2/10 Terrible

Ted

Stayed 2 nights in Dec 2025

10/10 Excellent

Jacques

Stayed 5 nights in Dec 2025

10/10 Excellent

Ivelina

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean rooms, perfect location.
Stayed 2 nights in Nov 2025

8/10 Good

nabil

Stayed 1 night in Nov 2025

6/10 Okay

Branko Damyan

Stayed 1 night in Nov 2025

10/10 Excellent

Mayank

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Courteous staff, Central location, Decent price
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte, Lakewood

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and efficient staff; the room was spotless; delicious breakfast delivered to the room; convenient location. I highly recommend!
Stayed 2 nights in Nov 2025

4/10 Poor

Robert

Stayed 2 nights in Nov 2025

8/10 Good

Emi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel. I had a weird arrival time due to my flight being a red eye, but they were responsive with communications and I checked in with no issue. The location is VERY convenient. Close to plaza de Armas, shopping, many dining options, and only two blocks from the Santa Lucia station. Only 15 minutes walk to Cerro San Cristobal. The biggest bonus was Cerro Santa Lucia was right next to it. It was only about 18 minutes on Uber from the airport. The room was clean, and it was nice to have a fridge. Bathroom looked new. Modern. The only disappointment was, the day I asked them to service my room, it wasn’t. Also the shower temperature was unstable, but it was not a huge issue. Otherwise they were accommodating and helpful, and I recommend this place for travelers. Great value. I am a female solo traveler but I never felt unsafe in the area.
Stayed 5 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 4 nights in Oct 2025

8/10 Good

Giannina

Stayed 1 night in Oct 2025

8/10 Good

Emilio

Ok
Stayed 1 night in Oct 2025

4/10 Poor

Maribel, San Francisco

Liked: Cleanliness
Disliked: Staff & service, amenities
Bad bad on every single aspect of the way. Too much to number. Unfortunately, when I booked for the second time it was before knowing the hotel conditions, lack of professionalism and disrespect. Like not knowing when the only elevator would be repaired. The lack of knowledge from the PM crew. The lack of communication between staff AM and PM staff. The AM crew was much better than the PM crew. Specially, when I asked for body soap which the bathroom doesn’t provide. The administrator, I think his name is Claudio, told me it was the way it was because of the “owners”. He also questioned me about the administration in hotels in one of my countries, I have double nationality, I answered him that maybe in some are even worse. His treatment was very disrespectful. Frank was the one who helped me and by his own initiative he brought me soap. The last night of my stay I was awaken at 1 am because Valentina forgot the time I requested a taxi to the airport .
Stayed 4 nights in Oct 2025

8/10 Good

kannika

Travelled with partner
Liked: Cleanliness
clean room
Stayed 2 nights in Oct 2025

2/10 Terrible

Maribel, San Francisco

Everything went wrong from beginning to end
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Staff & service
Overall a.good. Hotel in a good area. A bit noisy off you have a room with the window on Miraflores
Stayed 1 night in Oct 2025

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the spots we wanted to visit. Also, close to hop on hop off tourist bus stops. Hotel staff were all helpful and friendly. Breakfast was also very good.
Stayed 2 nights in Oct 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to city center
Stayed 1 night in Sep 2025