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Park Plaza Santiago

4.0 star property

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Photo gallery for Park Plaza Santiago

Indoor pool
Lobby sitting area
Front of property
Free daily buffet breakfast
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Ricardo Lyon 207, Providencia, Santiago, Region Metropolitana, 7510190
  • Place, Sculpture Park
    ‪7 min walk‬
  • Place, Costanera Center
    ‪7 min walk‬
  • Place, Gran Torre Santiago
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free cots/infant beds, rollaway beds

Standard Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | In-room safe, desk, free cots/infant beds, rollaway beds

Club Suite, 1 King Bed

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | In-room safe, desk, free cots/infant beds, rollaway beds

Suite, 1 King Bed (Master)

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area
Park Plaza Apartments
Providencia
  • Breakfast included
  • Kitchen
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 210 reviews
The price is CHF 50
5 May - 6 May
Park Plaza Apartments

About this property

Park Plaza Santiago

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and concierge services are on-site.
Park Plaza Santiago offers 104 accommodations with a safe and a hairdryer. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Park Plaza Santiago. During your stay, you're just a quick walk from Costanera Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Vivo Panorámico and 9 minutes on foot from Sculpture Park
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Park Plaza Santiago. Self parking is free.

This 4-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Park Lane – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 100 metres
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park Lane

Things to do

  • Gym
  • Stereo

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 110 per pet, per stay, plus a deposit of USD 20 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per night
  • Pet fee: USD 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santiago Park Plaza
Santiago Park Plaza
Hotel Park Plaza Santiago
Park Plaza Santiago Hotel
Park Plaza Santiago Hotel
Park Plaza Santiago Santiago
Park Plaza Santiago Hotel Santiago

Park Plaza Santiago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 445 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

DrLisa, Bronx

Stayed 7 nights in Jan 2026

10/10 Excellent

Elia, Virserum

Stayed 1 night in Jan 2026

10/10 Excellent

Vikram

Stayed 3 nights in Jan 2026

10/10 Excellent

Lilian, Kelowna

Excellent guest services and all of the above. Thank you!
Stayed 2 nights in Nov 2025

10/10 Excellent

Israel

Stayed 2 nights in Jan 2026

8/10 Good

Ishrat

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast menu was fresh, good area.
Stayed 4 nights in Jan 2026

2/10 Terrible

Janice

Travelled with family
Disliked: Cleanliness, staff & service
Many things didn’t go well. The front staff never acknowledge the arrival of guests and all look like they would rather be anywhere else The room is not cleaned properly - leaving dirty coffee cups and no towels for guests. The hotel is run down and the carpets are awful. And we are not able to get breakfast a little early - even an apple/banana when our tour is early in the morning. Nor will they deliver the breakfast to our room later despite having paid for it. Finally there is no water in the room and staff with not help us at least fill our water bottles in the dinng room before we head out early morning in the hot sun. This has been the worst hotel experience we have had staying in Chile and would not recommend to others. They have no idea what customer service is.
Stayed 2 nights in Jan 2026

4/10 Poor

Elisabeth, Deerfield Beach

Stayed 5 nights in Dec 2025

4/10 Poor

Elisabeth, Deerfield Beach

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old and lacks maintenance. There is mold in the bathroom. The sink is open, so you really need to watch out to not drop anything in there. Cleaning services are inconsistent, sometimes you get one towel, sometimes more, sometimes you get soap (which by the way is the cheapest piece of soap I have ever seen), sometimes you don't even get that. People at the front desk and the restaurant get the job done, but they are not friendly at all, and one does not feel welcome. In particular the restaurant crew during breakfast, they do not great, they do not smile, they do not pick up dirty dishes as they become available, or offer anything. In one occasion they were preparing for a larger group, they moved things around making lots of noise, arguing, yelling... all that while guests were having breakfast. I do NOT recommend this hotel.
Stayed 5 nights in Jan 2026

10/10 Excellent

ROCIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia y servicio. Gracias
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and responsive to needs. We had a wonderful time! Thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and took care of small details very quickly.
Stayed 2 nights in Dec 2025

8/10 Good

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 3 nights in Dec 2025

8/10 Good

Rodrigo Hernán

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was good and the staff was really kind. Though the hotel needs to care about details due to aging.
Stayed 8 nights in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

8/10 Good

Patrice

Stayed 7 nights in Dec 2025

10/10 Excellent

Emma, Kenmore

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good room. Big bathroom. Comfy bed. Carpet needs renewal. Friendly staff. Kettle in room with tea cups but no tea/coffee/milk. Bathroom amenities need to be in bulk. Only had shampoo and body lotion. No conditioner or shower gel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Edmund

Stayed 2 nights in Dec 2025

10/10 Excellent

Maaike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms good location
Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Stayed 1 night in Dec 2025

8/10 Good

Yi Lei

Stayed 2 nights in Dec 2025

8/10 Good

Waldo

Stayed 1 night in Nov 2025

10/10 Excellent

Alfredo

Stayed 6 nights in Nov 2025

6/10 Okay

Toni

Staff was excellent. Room could be improved
Stayed 8 nights in Nov 2025

10/10 Excellent

Edwin

Stayed 5 nights in Nov 2025