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Barceló Santo Domingo

4.0 star property
VIP Access

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Superior Premium Level Room | Room amenity
Nightclub
Piano bar
Superior Premium Level Room | Room amenity
1 bedroom, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Maximo Gomez-Esq 27 de Febrero, PO Box 1915, Santo Domingo, Distrito Nacional, 10203
  • Place, Centro Olimpico
    ‪9 min walk‬
  • Place, Eduardo Brito National Theater
    ‪9 min walk‬
  • Place, Sambil Santo Domingo
    ‪11 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

8.6 out of 10
Excellent
(186 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Premium Level Room

Superior Premium Level Room | 1 bedroom, minibar, in-room safe, desk

Superior Premium Level Room

9.4 out of 10
Exceptional
(36 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Barceló Santo Domingo

Hotel with 2 restaurants, near Eduardo Brito National Theater
This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, a nightclub and a fitness centre are on-site. Change of towels is available on request
Barceló Santo Domingo offers 154 air-conditioned accommodations with minibars and a safe. 42-inch plasma televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Santo Domingo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, USpa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Barceló Santo Domingo's great location. During your stay, you're just a quick walk from Plaza de la Cultura. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Enjoy a bite to eat at Kyoto, a theme restaurant that serves Japanese cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, body scrubs or massages at USpa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the pool and the helpful staff
  • Within a 15-minute walk of Eduardo Brito National Theater and Centro Olimpico
  • Airport shuttle service available for a fee
Barceló Santo Domingo offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 8 meeting rooms. A casino, a nightclub, and spa services are also featured at the business-friendly Barceló Santo Domingo. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Kyoto – This theme restaurant specialises in Japanese cuisine and serves lunch and dinner.
B.Delicious – This buffet restaurant specialises in local and international cuisine. Open daily.
Seven Notes – On-site piano bar. Happy hour is offered. Open daily.
Pastesserie Lina – On-site coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 22 for adults and USD 13 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • B.Delicious
  • Kyoto
  • Pastesserie Lina
  • Seven Notes

Things to do

  • 10 gaming tables
  • 50 slot machines
  • Bicycle storage
  • Casino
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Art supplies
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible bathtub
  • Area rugs in room
  • Assistive listening devices
  • Grab bar in shower (75 centimetre high)
  • Grab bar near toilet (75 centimetre high)
  • Lever door handles
  • Lift (75 centimetre wide door)
  • Raised toilet seat (75 centimetre high)
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (75 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's restaurant will be closed daily from 4-7 PM.
This property's damage deposit is refundable via credit card after check-out, pending room inspection.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Santo Domingo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 for adults and from USD 13 for children
  • Airport shuttle fee: USD 50 per person (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Barceló Santo Domingo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Hotel Lina
Barceló Hotel Santo Domingo
Barceló Santo Domingo
Barcelo Santo Domingo Hotel Santo Domingo
Hotel Lina Santo Domingo
Barceló Santo Domingo Hotel
Barceló Santo Domingo Hotel
Barceló Santo Domingo Santo Domingo
Barceló Santo Domingo Hotel Santo Domingo

Barceló Santo Domingo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 833 out of 1359 reviews
Rating 8 - Good. 268 out of 1359 reviews
Rating 6 - Okay. 117 out of 1359 reviews
Rating 4 - Poor. 67 out of 1359 reviews
Rating 2 - Terrible. 74 out of 1359 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LEONAN

Stayed 1 night in Sep 2025

10/10 Excellent

Aldo, Miami

Stayed 2 nights in Sep 2025

10/10 Excellent

Francier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel overall
Stayed 5 nights in Sep 2025

10/10 Excellent

Wagner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

RAFAEL

Liked: Cleanliness, property conditions & facilities, room comfort
It’s very good
Stayed 1 night in Sep 2025

6/10 Okay

Clarck

Stayed 1 night in Sep 2025

4/10 Poor

Mirna Erani Gonzalez de, Tampa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I left my earrings on the night table and went to breakfast when I came back they were not there. I filed a claim and still haven’t heard back.
Stayed 4 nights in Sep 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad food at the hotel barcelo

Food at the restaurant hotel not great bad service to the customer
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 3 nights in Aug 2025

8/10 Good

Jasmin S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

ANGELA

Liked: Amenities
The room was not clean at all, and I had a smell like mode
Stayed 1 night in Sep 2025

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

6/10 Okay

John

The bedroom carpet is nasty. Needs to be replaced long ago. And the tile floor in the bathrooms is very dated. Ice machine didn't work.
Stayed 2 nights in Sep 2025

8/10 Good

Adrian

Stayed 4 nights in Aug 2025

2/10 Terrible

Oscar

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I rented two rooms in the premium floors however after I received my room the toilet was clogged I immediately called because I had to go to an event. The service never resolved the issue. After returning to the hotel at 1:20am I called reception informing them that not only did my room have an issue the second room shower was also clogged. They said someone will come up ASAP. I waited until 2:30am and called again only to wait for an employee to enter the room and state I don’t have the plunger that will resolve the problem. At 7:25am I called again requesting service again, and they stated someone will come right up. At 8;45am I called again and finally an employee at 9:00am had a plunger and resolved the issue. I had no sleep and to make it worst the adjacent room had two women which wouldn’t stop talking and the walls seem to echo every word that came out of their mouths. I started to get ready however my wife and I couldn’t make it to their breakfast which we paid for bc they remove breakfast at 10:30am. To cut it short we ended up checking out with no breakfast no sleep and just apologies. I never will stay here again. Unfortunately bc I always had a great experience until today.
Stayed 1 night in Sep 2025

8/10 Good

Nelson

Stayed 4 nights in Sep 2025

10/10 Excellent

Mario Edgardo Cotto, canovanas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Belal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay as always in Barceló, this one in particular is great for the location in the center of town which makes it super easy to go to places
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

2/10 Terrible

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had provide Expedia Email I had VIP Access, their records did not show me having VIP Access, In addition They Refuse To acknowledged my 20% discount on food Until I showed The Email from Expedia, in addition to I Paid for The Superior Room. They stated they only had room with Double Beds until I showed my Itinerary from Expedia
Stayed 4 nights in Sep 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

William E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, good breakfast buffet & dinning. Reception decor is outdated. Cigar lounge dark & hot not comfortable. Good service and efficient staffs.
Stayed 7 nights in Sep 2025

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like about the mini bar . I requested the minibar to be filled but they didn't care
Stayed 9 nights in Jul 2025

10/10 Excellent

Alba

Stayed 1 night in Sep 2025

10/10 Excellent

Mildred

Stayed 1 night in Sep 2025