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Boutique Hotel Palacio

3.5 star property

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Photo gallery for Boutique Hotel Palacio

Front of property
Creator video
Interior
Property grounds
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Calle Duarte 106, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪1 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Jetted Tub

Executive Suite, 1 King Bed, Jetted Tub | Bathroom | Designer toiletries, hair dryer, towels

Executive Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed

Senior Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Senior Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Jetted Tub and Private Terrace

Deluxe Room, Jetted Tub and Private Terrace | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Jetted Tub and Private Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Smoking

Room, Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, Smoking

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room

Basic Single Room | Premium bedding, down duvets, minibar, in-room safe

Basic Single Room

9.0 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Plus 1

Premium bedding, down duvets, minibar, in-room safe

Superior King Plus 1

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

7.4 out of 10
Good
(11 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(18 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 2 Queen Beds

Comfort Room, 2 Queen Beds | Premium bedding, down duvets, minibar, in-room safe

Comfort Room, 2 Queen Beds

7.2 out of 10
Good
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Boutique Hotel Palacio

Colonial hotel with free breakfast and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and concierge services are on-site.
Boutique Hotel Palacio offers 45 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Santo Domingo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Boutique Hotel Palacio's great location gets high marks from our customers. During your stay, you're just a quick walk from Malecon. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine while dining at Taberna Don Quijote
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Malecon and 9 minutes from Blue Mall
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 301 square feet (28 square metres) and includes conference space. An outdoor pool, a library, and a terrace are also featured at the business-friendly Boutique Hotel Palacio. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Santo Domingo hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.
Taberna Don Quijote – This restaurant specialises in Caribbean cuisine and serves breakfast, dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Taberna Don Quijote

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 301 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1800
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in fee: USD 10
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 9 children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Boutique Hotel Palacio offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 9 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Boutique Hotel Palacio
Boutique Hotel Palacio Santo Domingo
Boutique Palacio
Boutique Palacio Santo Domingo
Hotel Palacio
Palacio Hotel
Palacio Hotel Santo Domingo
Palacio Santo Domingo
Boutique Hotel Palacio Hotel
Boutique Hotel Palacio Santo Domingo
Boutique Hotel Palacio Hotel Santo Domingo

Boutique Hotel Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 296 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities
Great old building that needs some love. All the outdoor areas need the floors cleaned and sealed new umbrellas installed and the pool area needs to be finished and spa repaired. My room was great loved it but the spa tub drain didn’t work and the on in the sink didn’t work either small leak in the toilet area. But I would stay again. The senior king suite is great. Just needs some love
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have to love character of these old buildings
Stayed 1 night in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this beautiful hotel
Stayed 1 night in Aug 2025

4/10 Poor

Terence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old and running toilet and pool was very old and needed a cleaning. Luis the bellhop asked me for money as i walked out of the hotel on the street, he was acting as security for the parking garage. I found this to be rude and lack of training. In all my years this was a first and i will not be staying here again.
Stayed 2 nights in Aug 2025

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bienvenida

Liked: Cleanliness
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Larry, Wake Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7/10

Excelente ubicacion, el servicio muy bueno. Solo mejoraria la ducha y tener control del aire acondicionado. Zero ecofriendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Aug 2025

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location and property históricas value.
Stayed 1 night in May 2025

10/10 Excellent

Mahli

Liked: Cleanliness, staff & service, amenities
Nice place to relax
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emil, Bronx

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Palacio, as usual, was great. It’s one of my favorite hotels in Santo Domingo. I really recommend it. What I didn’t like was the new breakfast system. It was to be a buffet. Now they have a system in which the give guests a voucher they can use for breakfast. I dislike this method. Other than that, the hotel is amazing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jayson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes!

Wow. I'm ending a 4 day trip to Santo Domingo and it was amazing! This hotel is in the center of everything and walking distance to everything in the heart of Santo Domingo. The hotek and the area is very safe. The staff is very friendly and the hotel is very clean. I had room service everyday with fresh clean sheets and towels. I had a wonderful experience here and the next time I visit I will definitely be staying here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

You get greeted with a wonderful smile. The property is very charging. Loved the courtyard. The room and bed were just what I needed. It was great to be close to all of the action. Excellent location.
Stayed 1 night in Aug 2025

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great return

The rooms and bed are very comfortable. The staff is extremely friendly. They make you feel right at home. As a repeat customer I look forward to their wonderful hospitality.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The beds are very comfortable. The free breakfast option in the courtyard was fantastic. The pool was very refreshing. Private oasis in town.
Stayed 3 nights in Jul 2025

6/10 Okay

Frank

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Billy, Union City

Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Trevor

Stayed 1 night in Jul 2025

6/10 Okay

Yesica

Liked: Cleanliness, staff & service
The place is clean, but the property looks old. There's no
Stayed 1 night in Jul 2025

10/10 Excellent

Angel Eugenio De León

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services was amazing. Staff was kind and always there to help.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Stayed 1 night in Jul 2025