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Novus Plaza Hodelpa

3.5 star property

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Photo gallery for Novus Plaza Hodelpa

Restaurant
In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Lobby sitting area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
Calle El Conde, Esquina Hostos, Zona Colonial, Santo Domingo, 10101
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪1 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Deluxe

Executive Deluxe | In-room safe, desk, blackout curtains, iron/ironing board

Executive Deluxe

7.6 out of 10
Good
(19 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Deluxe Plus

Deluxe Plus | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Plus

8.6 out of 10
Excellent
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Twin Room

7.0 out of 10
Good
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Novus Plaza Hodelpa

Hotel with a fitness centre, 7-minute walk to Malecon
This smoke-free hotel features a fitness centre, a meeting room and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Novus Plaza Hodelpa offers 96 accommodations with a safe and complimentary bottles of water. Televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novus Plaza Hodelpa. During your stay, you're just a quick walk from Malecon. Enjoy features like free WiFi in public areas, plus a gym and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Malecon and 9 minutes from Blue Mall
  • Local-area shuttle service available for a fee
As a guest of Novus Plaza Hodelpa, you'll find a fitness centre, a terrace, and multilingual staff. Public spaces have free WiFi. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at Novus Plaza Hodelpa.

This 3.5-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: DOP 10 for adults and DOP 6 for children

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DOP 10 for adults and from DOP 6 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novus Plaza Hodelpa Hotel Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Novus Plaza Hodelpa Hotel Santo Domingo

Novus Plaza Hodelpa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 251 out of 571 reviews
Rating 8 - Good. 173 out of 571 reviews
Rating 6 - Okay. 67 out of 571 reviews
Rating 4 - Poor. 38 out of 571 reviews
Rating 2 - Terrible. 42 out of 571 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Larenzo

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Two two sons and i missed our fights back to Jamiaca and we had to stay at this hotel forctwo days. The front staff was super polite, helpful, and patient with us while i was having some difficulties with my credit card. Hats off to you Mr. Front desk operator..
Stayed 2 nights in Aug 2025

8/10 Good

Jamaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hidardo

Liked: Amenities, property conditions & facilities
Very good situated
Stayed 2 nights in Aug 2025

4/10 Poor

Jacob

Business traveller
Disliked: Cleanliness, property conditions & facilities
This HOTEL DON'T HAVE PARKNG, that’ the big probleme. No hot water. I don't really like this services.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2025

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Clancey

Travelled with partner
The staff we’re extremely friendly and helpfuland facilities were very neat and clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Eden

Stayed 1 night in Jun 2025

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jamaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a perfect for a location in the Colonial Zone
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Stayed 3 nights in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

10/10 Excellent

dianuvys

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 5 nights in May 2025

8/10 Good

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Small room, roaches, shower drain clogged
Stayed 4 nights in May 2025

6/10 Okay

Aura

Rooms small and indows
Stayed 3 nights in May 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

carmen, Santo Domingo

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Maricel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, the staff was very friendly and the breakfast was veey good.
Stayed 1 night in Mar 2025

10/10 Excellent

Yanilda

Stayed 1 night in Mar 2025

10/10 Excellent

Luciano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is one thing wrong when we arrived to the hotel. The employee placed us in a wrong room because i reserved an executive deluxe room and he placed us in a simple and little room where we can not walk around and doing nothing.
Stayed 14 nights in Feb 2025

8/10 Good

Carlos Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel Elias

Stayed 1 night in Feb 2025

10/10 Excellent

Anteous

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Very convenient location. The room is right off Conde St which is a vibrant avenue of restaurants and shops.
Stayed 3 nights in Mar 2025

10/10 Excellent

Poosha

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Linette

Liked: Staff & service, amenities
Excellent
Stayed 1 night in Feb 2025