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Four Points by Sheraton Hainan, Sanya

4.0 star property

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Photo gallery for Four Points by Sheraton Hainan, Sanya

Exterior
Property video
Meeting facility
2 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers
Family Suite, 2 Bedrooms, Ocean View (Balcony) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 78 Sanya Bay Road, Sanya, Hainan, 572000
  • Place, Coconut Dream Corridor
    ‪2 min walk‬
  • Place, Pearl Mall
    ‪1 min drive‬
  • Place, Phoenix Island Sanya
    ‪3 min drive‬
  • Airport, Sanya (SYX-Phoenix Intl.)
    ‪14 min drive‬

Room options

View all photos for City View Room, Guest room, 1 King, City view

1 bedroom, premium bedding, minibar, in-room safe

City View Room, Guest room, 1 King, City view

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for City View Room, Guest room, 2 Doubles, City view

1 bedroom, premium bedding, minibar, in-room safe

City View Room, Guest room, 2 Doubles, City view

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds
  • City view

View all photos for Deluxe Ocean View Room, Guest room, 1 King, Ocean view, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Ocean View Room, Guest room, 1 King, Ocean view, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Deluxe Ocean View Room, Guest room, 2 Doubles, Ocean view, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Ocean View Room, Guest room, 2 Doubles, Ocean view, Balcony

  • 43 sq m
  • Sleeps 3
  • 2 Double Beds
  • Ocean view

View all photos for Premium Ocean View Room, Guest room, 1 King, Ocean view, High floor, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Premium Ocean View Room, Guest room, 1 King, Ocean view, High floor, Balcony

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Premium Ocean View Room, Guest room, 2 Doubles, Ocean view, High floor, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Premium Ocean View Room, Guest room, 2 Doubles, Ocean view, High floor, Balcony

  • 43 sq m
  • Sleeps 3
  • 2 Double Beds
  • Ocean view

View all photos for Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony

Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony

  • 61 sq m
  • Sleeps 4
  • 1 Double Bed
  • Ocean view

View all photos for Family Suite, 2 Bedrooms, Ocean View (Balcony)

Family Suite, 2 Bedrooms, Ocean View (Balcony) | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite, 2 Bedrooms, Ocean View (Balcony)

  • 61 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Family Ocean Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Doubles, Ocean view

Family Ocean Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Doubles, Ocean view | 1 bedroom, premium bedding, minibar, in-room safe

Family Ocean Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Doubles, Ocean view

  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Grand Ocean Suite, Suite, 1 King, Ocean view, High floor, Balcony

Grand Ocean Suite, Suite, 1 King, Ocean view, High floor, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Grand Ocean Suite, Suite, 1 King, Ocean view, High floor, Balcony

  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Four Points Suite, Suite, 1 King, Ocean view, High floor, Balcony

Four Points Suite, Suite, 1 King, Ocean view, High floor, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Four Points Suite, Suite, 1 King, Ocean view, High floor, Balcony

  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Presidential Suite, 1 King, Ocean view, High floor, Balcony

Presidential Suite, 1 King, Ocean view, High floor, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 King, Ocean view, High floor, Balcony

  • 210 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Corner Ocean View room, Guest room, 1 King, Ocean view, Corner room, Balcony

Corner Ocean View room, Guest room, 1 King, Ocean view, Corner room, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Corner Ocean View room, Guest room, 1 King, Ocean view, Corner room, Balcony

  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Superior city view room, Guest room, 1 King, City view, High floor

1 bedroom, premium bedding, minibar, in-room safe

Superior city view room, Guest room, 1 King, City view, High floor

  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Superior city view room, Guest room, 2 Doubles, City view, High floor

1 bedroom, premium bedding, minibar, in-room safe

Superior city view room, Guest room, 2 Doubles, City view, High floor

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds
  • City view

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About this property

Four Points by Sheraton Hainan, Sanya

Beach hotel with 2 outdoor pools, near Coconut Dream Corridor
Guests at this beach hotel will appreciate convenient on-site amenities such as a complimentary children's club and a children's pool. Housekeeping is available on request.
Four Points by Sheraton Hainan, Sanya offers 370 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. This accommodation offers separate dining areas. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Four Points by Sheraton Hainan, Sanya, you're just a quick walk from Coconut Dream Corridor. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine with ocean views at Saika, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a playground
  • Just a 4-minute walk from Coconut Dream Corridor and a 3-minute drive from Phoenix Island Sanya
Four Points by Sheraton Hainan, Sanya offers its guests 2 outdoor swimming pools, an outdoor tennis court, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 18288 square feet (1699 square metres) and includes conference space. A rooftop terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Four Points by Sheraton Hainan, Sanya. Free self parking is available.

This 4-star Sanya hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Saika – Overlooking the ocean, this restaurant specialises in Japanese cuisine and serves lunch and dinner.
China Spice – Overlooking the ocean, this restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Open daily.
Eatery – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
The Lounge – This wine bar overlooks the ocean. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 193 to 345 per person
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • China Spice
  • Eatery
  • Lobby Bar
  • Saika
  • The Lounge

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor tennis court
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 18,288 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Hainan, Sanya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 193 to 345 per person
  • Rollaway bed fee: CNY 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The host will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Four Points Hainan Sanya
Four Points Sanya
Four Points Sheraton Hainan
Four Points Sheraton Hainan Hotel
Four Points Sheraton Hainan Sanya
Four Points Sheraton Sanya
Sheraton Four Points Sanya
Sheraton Hainan Sanya
Sheraton Sanya
Sheraton Sanya Hainan
Four Points Sheraton Hainan Sanya Hotel
Four Points By Sheraton Hainan
Four Points by Sheraton Hainan Sanya
Four Points by Sheraton Hainan Sanya
Four Points by Sheraton Hainan, Sanya Hotel
Four Points by Sheraton Hainan, Sanya Sanya
Four Points by Sheraton Hainan, Sanya Hotel Sanya

Four Points by Sheraton Hainan, Sanya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 47 out of 120 reviews
Rating 8 - Good. 47 out of 120 reviews
Rating 6 - Okay. 17 out of 120 reviews
Rating 4 - Poor. 6 out of 120 reviews
Rating 2 - Terrible. 3 out of 120 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view
Stayed 6 nights in Oct 2025

10/10 Excellent

azim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I would like to appreciate Frances for making our stay very enjoyable. She helped us from the time we checked in, to the point of departure. Being our first time in China; she guided us extremely well. We will definitely stay at this hotel again
Stayed 4 nights in Sep 2025

10/10 Excellent

Olga

Stayed 8 nights in Jun 2025

10/10 Excellent

Roland

Liked: Cleanliness, property conditions & facilities
Very friendly staff, very good service. Good breakfast variety. Pool was good. We would definitely recommend
Stayed 5 nights in Mar 2025

8/10 Good

Gene

Liked: Staff & service
Stayed 5 nights in Jan 2025

6/10 Okay

Gerald

Travelled with family
Liked: Staff & service
Good location by the ocean. Great view. Breakfast buffet is lacking variety, but worth the extra cost. Rooms need to be updated. Hotel seems old
Stayed 3 nights in Jan 2025

4/10 Poor

Eric Wai Luen

Travelled with family

Can be improved!

The location is good as it is situated opposite the beach and quite accessible. The bathroom is designed more for couples as there is a clear window in front of the bathtub and the blind provided cannot fully obscure the view from the bedroom. For friends or siblings touring together, you may consider if this is acceptable. Also, the bathroom does not drain well as the floor is very wet after using the shower.
Stayed 1 night in Dec 2024

8/10 Good

Saher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should go there and stay to enjoy the atmosphere.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location on the beach, great amenities, good food options nearby.
Stayed 3 nights in Oct 2024

8/10 Good

ZAKHAR

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Staff almost doesn't speak English. Furniture could be repaired
Stayed 4 nights in Oct 2024

4/10 Poor

liang

Stayed 1 night in Aug 2024

8/10 Good

CHONG heng

Liked: Cleanliness, staff & service, room comfort
Decent location right opposite the beach. Convenient.
Stayed 3 nights in Jul 2024

10/10 Excellent

HAI

Stayed 3 nights in Jun 2024

10/10 Excellent

Elton Hugo

Liked: Cleanliness, amenities, property conditions & facilities
I love the window view. Best landscapes in the zone
Stayed 2 nights in May 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location, need more chairs in pool area. Had a great ocean front view, but no chairs to sit on the balcony.
Stayed 4 nights in Apr 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Good location and staff. Definitely need more seating around the pool area. Also, need a no smoking floor!! Too many people smoking and making the air unacceptable
Stayed 6 nights in Apr 2024

6/10 Okay

Felix

Liked: Cleanliness, staff & service
Property was good value for the money. Area was quite walkable and convenient. Only drawback for us was the long waits for hotel food when at the top floor lounge.
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, helpful staff

We appreciated the receptionist offering a late checkout due to our very late arrival. It was a great help! The room was comfortable. Breakfast was good but very busy.
Stayed 1 night in Aug 2023

2/10 Terrible

Anis

Disliked: Staff & service, property conditions & facilities, room comfort

never again this hotel in beautiful sanya

room very old style of hotel and room not sound like sheraton style smelling , mattress was hard like you go to old chinese hotel brand , also get bad experience the reception manager tell me all hospital get test covid in 5 hours i ask him double check he said hospital next hotel just 400m walk can do i went there and i made test my flight was at 11:25pm until 8 pm no result in the app i went to hospital to learn this one is military hospital has old system only paper version can give was ready only at 9:30 i had to run to airport to catch up my flight
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Worth the price I guess.

Awesome view, great room space, breakfast was reasonably good though roasted tomato's and mushrooms would have helped. Coffee was ordinary, no barrister coffee. Some of the furniture is beginning to get old. Needs a little touch up of paint here and there but not too bad. Rare to find someone who could speak English which made using the services much harder. Staff were very kind and willing to try and help. Sanya bay is not for swimming and the noise from all the dance parties on the beach every night and some mornings was annoying.
Stayed 7 nights in Dec 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

This place is a pretty good value for the money. The hotel is on the older side but well maintained. The rooms are spacious, clean and comfortable. The breakfast features a good variety and decent quality. The pool is on the smaller side but nice and features a good amount of of seating options. The spa on floor b 1 is a fantastic value. The locating is also pretty good - right across the street from the beach and close to a lot of restaurants / shopping. Overall, it's definitely not the greatest hotel in Sanya but a solid choice for the price.
Stayed 3 nights in Dec 2021

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Room was nice and clean, hotel is right across the beach
Stayed 3 nights in Aug 2021

4/10 Poor

Mi

Disliked: Property conditions & facilities, room comfort

Outdated hotel, badly needing renovation

The condition was totally unacceptable as an even 3 star hotel. No power charge beside the bed, closet door doesn't close.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Awful check in experience

From arriving at the hotel to being settled in our room was at least an hour and a half. I’ve lived in China for 3 years and check in can be a bit slow since they have to do lots of checks but this was a whole new level. When we arrived we were directed to a a receptionist who did the usual taking of passports scanning, we were then asked for when we had landed China, which city flight numbers (these went back 4 months) which has never happened before, after all this she started talking to a colleague for about 15 minutes as something wasn’t right but nothing was communicated, I was then asked to show the booking which I did and after all this they told me they couldn’t find it so we were asked to sit down and wait while they made some calls. After 20 minutes we were told by a different person,Carlton, he’d found it (the issue apparently being that they’d been looking for hotels.com who had in turn booked through expedia( never had this issue it should just come up with a name)) we were then asked to go through the whole passport checking procedure again, we told him we’d already done this even directing him to the colleague who had done this at which point he shouted “it’s government policy” he then continued to be very short and rude with us for the rest of the check in process which was another 20 minutes or so, when we did get to a room it was a small dirty end room and we asked to change luckily the person we asked was more helpful.
Stayed 5 nights in Jul 2020