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Grand Mercure SP Itaim Bibi

4.5 star property

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Photo gallery for Grand Mercure SP Itaim Bibi

Outdoor pool, pool loungers
Bar (on property)
Lobby
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Parking available
  • Housekeeping

Explore the area

View in a map
Rua Tenente Negrao 200, Itaim Bibi, São Paulo, SP, 04530-030
  • Ibirapuera Park
    ‪11 min walk‬
  • Brigadeiro Faria Lima Avenue
    ‪13 min walk‬
  • Paulista Avenue
    ‪5 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room (City Lights)

Executive Room (City Lights) | Minibar, in-room safe, desk, blackout curtains

Executive Room (City Lights)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Accessible Light

Minibar, in-room safe, desk, blackout curtains

Deluxe Accessible Light

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Accessible Full

Minibar, in-room safe, desk, blackout curtains

Deluxe Accessible Full

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, Park View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Balcony, Park View

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, City View

Executive Room, 1 King Bed, Balcony, City View | Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Balcony, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

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About this property

Grand Mercure SP Itaim Bibi

Luxury hotel with fitness centre and steam room
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a rooftop terrace are on-site. Housekeeping is available on request.
Grand Mercure SP Itaim Bibi offers 155 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 46-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This São Paulo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2020.

Recreational amenities at the hotel include an outdoor pool, a steam room, a fitness centre and in-room fitness.
Our customers tell us that they can't get enough of the helpful staff at Grand Mercure SP Itaim Bibi. During your stay, you're just a quick walk from Sírio Libanês Hospital. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at itaIN
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute walk from Sírio Libanês Hospital and 15 minutes on foot from Brigadeiro Faria Lima Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Grand Mercure SP Itaim Bibi, you'll find an outdoor pool, a steam room, a fitness centre, and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 2745 square feet (255 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and concierge services are also featured at the luxury Grand Mercure SP Itaim Bibi. For a fee, parking is available. A complete renovation of Grand Mercure SP Itaim Bibi was completed in January 2020.

This 4.5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
ItaIN – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (BRL 45 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • itaIN

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre
  • Steam room

Family friendly

  • Dining table
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (2,745 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free weights
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Stationary bicycle
  • Streaming fitness classes
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 157.50 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 75 per person
  • Valet parking fee: BRL 45 per day
  • Pet fee: BRL 157.50 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capital GC
Capital GC Hotéis Aparthotel
Capital GC Hotéis Aparthotel Sao Paulo
Capital GC Hotéis Hotel Sao Paulo
Capital GC Hotéis Hotel
Capital São Paulo Itaim Hotel
Capital GC Hotéis Sao Paulo
Capital GC Hotéis
Capital São Paulo Itaim
Capital Itaim
Capital Managed Accorhotels Hotel Sao Paulo
Capital Managed Accorhotels Hotel
Capital Managed Accorhotels Sao Paulo
Capital Managed Accorhotels
Grand Mercure São Paulo Itaim
The Capital São Paulo Itaim
The Capital GC Hotéis
Capital São Paulo Itaim Bibi Future Grand Mercure Hotel
Capital São Paulo Itaim Bibi Future Grand Mercure
Hotel The Capital São Paulo Itaim Bibi Future Grand Mercure
The Capital São Paulo Itaim Bibi Future Grand Mercure Sao Paulo
Grand Mercure São Paulo Itaim
The Capital GC Hotéis
Capital São Future Grand Mercure Hotel
Capital São Future Grand Mercure
The Capital São Paulo Itaim
The Capital Managed by Accorhotels

Grand Mercure SP Itaim Bibi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 543 out of 825 reviews
Rating 8 - Good. 172 out of 825 reviews
Rating 6 - Okay. 60 out of 825 reviews
Rating 4 - Poor. 26 out of 825 reviews
Rating 2 - Terrible. 24 out of 825 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mourad

Stayed 3 nights in May 2025

10/10 Excellent

John F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great! The hotel was very well appointed, clean, excellent amenities and ambience. Please see my other review, I booked two rooms. The service from Ian, George, and Leticia was absolutely incredible, they displayed exactly what great customer service should be. I would highly recommend this hotel for anyone wanting to stay in the Itaim Bibi area of São Paulo!
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grand Mercure Itaim Bibi was a great place to stay. The location was excellent very upscale, with great places to eat, great bars, shopping, and the Central Park of São Paulo all within easy walking distance. Every room has a balcony, the rooftop pool had incredible views of São Paulo. The room had a very comfortable King Size bed, amble space for working if needed, the room was very clean, nice size bathroom with a large walk-in shower, plenty of water pressure. Ian, George, and Leticia at the front desk gave incredible customer service and even spoke fluent English, which was very helpful since I do not speak Portuguese! They were super friendly, very knowledgeable about the areas restaurants, bars, and other attractions like shopping etc. I would give the stay a 10 out of 10 if that rating were available on this platform. I will return to São Paulo again, and only stay here. It was a great experience indeed. Job well done yo everyone! Thank you!
Stayed 3 nights in May 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last year and liked the location and the hotel
Stayed 3 nights in May 2025

10/10 Excellent

KCNA

Stayed 4 nights in Apr 2025

10/10 Excellent

Wojciech

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Saeid

Stayed 1 night in Apr 2025

8/10 Good

Saeid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

8/10 Good

Yan Cheong

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient.
Stayed 1 night in Apr 2025

2/10 Terrible

Edgard, Plantation

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I have ever stayed
Stayed 3 nights in Apr 2025

8/10 Good

Collins, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, but not quite th
Stayed 3 nights in Apr 2025

6/10 Okay

Millicent, Willemstad

Stayed 5 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property and friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Baba Gurjeet, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Average rooms and amenities. Their dining options are very limited. Breakfast is EXACTLY the same everyday. the staff in the dining are are very nice and helpful. Lobby area is very small and has a lot of foot traffic, not a place to sit and enjoy.. . This place is very noisy even in the guest rooms - not the hotel's fault as their are two major construction projects going on in the adjacent areas. It can be noisy at all odd hours including weekends. I had a little issue with booking dates and initial discussions were painful and downright nasty from the staff. Eventually my extension was ranted but at a horrendous cost - thy RIPPED me off with nearly 3x normal room rate for one night. The location is convenient for my work and I have many trips to SP coming up, but am not sure I will stay here again.
Stayed 6 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are amazing from the rooms and roof pool. Housekeeping and room service will take care of all your needs, food was amazing with room service. Very clean. Good centralized location.
Stayed 5 nights in Jan 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Aside from the beginning and end of our experience, It was a pleasant stay and well located. Check-in (George) wasn’t welcoming at all. He did his job in accommodating us yet made us feel that we had to be pleasant to him apposed to us having a welcoming experience. Valet service was good, yet their “system” was quite disappointing. We valeted our car for the night, yet when we checked out, they charged us for an extra day because our car was there past 11am. This didn’t make any sense being that check-out is at 12pm ( which we did ) The valet company may not be part of the hotels management yet someone should definitely consider changing this. There is zero logic here and should be valid until the time of check-out. One more thing - The cost for the breakfast buffet was fare yet why the coffee isn’t included was really odd. Thank you to the rest of the staff ! Global traveller
Stayed 1 night in Feb 2025

10/10 Excellent

Cristina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff wonderful very good news more breakfast options otherwise pretty good!
Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in an up and coming neighborhood. The staff were very friendly and professional. Room was clean with really comfortable bed and linens. Nice view from the balcony. The best hotel and best sleep I had during my two week trip in Brasil. I saw other guests complaining about the repair work being done outside the hotel but feel they were being unfair as the improvements look like they will be very nice once completed.
Stayed 1 night in Feb 2025

10/10 Excellent

Adriano

Stayed 10 nights in Jan 2025

10/10 Excellent

Hung Ping

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Greg

Stayed 2 nights in Feb 2025

6/10 Okay

Jerry, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Leandro Rodriguez, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jan 2025