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INNSiDE by Meliá São Paulo Higienópolis

4.0 star property
VIP Access

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Photo gallery for INNSiDE by Meliá São Paulo Higienópolis

Breakfast, lunch, dinner served; international cuisine
The Studio Queen | Minibar, in-room safe, desk, blackout curtains
The Townhouse | Minibar, in-room safe, desk, blackout curtains
Outdoor pool
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Maranhao 371, São Paulo, SP, 01240-001
  • Place, Higienopolis Shopping Mall
    ‪6 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪16 min walk‬
  • Place, Paulista Avenue
    ‪19 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for The Studio Queen with Balcony

Minibar, in-room safe, desk, blackout curtains

The Studio Queen with Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for The Innside Room Twin with Balcony

The Innside Room Twin with Balcony | Minibar, in-room safe, desk, blackout curtains

The Innside Room Twin with Balcony

8.8 out of 10
Excellent
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for The Loft for Families

A modern hotel room with a bed, grey sofa, wooden side table, and a small desk area with a lamp and storage.

The Loft for Families

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for The Townhouse

The Townhouse | Minibar, in-room safe, desk, blackout curtains

The Townhouse

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for The Innside Room Twin

The Innside Room Twin | View from room

The Innside Room Twin

8.4 out of 10
Very good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for The Innside Triple Twin

The Innside Triple Twin | Minibar, in-room safe, desk, blackout curtains

The Innside Triple Twin

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for The Innside Triple Queen

The Innside Triple Queen | Minibar, in-room safe, desk, blackout curtains

The Innside Triple Queen

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for The Innside Room Queen

Bathroom | Shower, free toiletries, hair dryer, towels

The Innside Room Queen

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Innside Room Twin

Minibar, in-room safe, desk, blackout curtains

The Innside Room Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Innside Room Twin with Balcony

Minibar, in-room safe, desk, blackout curtains

The Innside Room Twin with Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Innside Triple Queen

Minibar, in-room safe, desk, blackout curtains

The Innside Triple Queen

  • Sleeps 3
  • Free Wi-Fi

View all photos for The Innside Triple Twin

Minibar, in-room safe, desk, blackout curtains

The Innside Triple Twin

  • Sleeps 3
  • Free Wi-Fi

View all photos for The Loft for Families

Minibar, in-room safe, desk, blackout curtains

The Loft for Families

  • Sleeps 4
  • Free Wi-Fi

View all photos for The Studio Queen with Balcony

Minibar, in-room safe, desk, blackout curtains

The Studio Queen with Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Townhouse

Minibar, in-room safe, desk, blackout curtains

The Townhouse

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Innside Premium Room City View

The Innside Premium Room City View | Minibar, in-room safe, desk, blackout curtains

The Innside Premium Room City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for The Studio Queen

The Studio Queen | Minibar, in-room safe, desk, blackout curtains

The Studio Queen

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for The Innside Room Queen with Balcony

Minibar, in-room safe, desk, blackout curtains

The Innside Room Queen with Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for The Innside Room Queen

The Innside Room Queen | View from room

The Innside Room Queen

8.8 out of 10
Excellent
(45 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Queen

Minibar, in-room safe, desk, blackout curtains

Premium Queen

  • Sleeps 2
  • Free Wi-Fi

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About this property

INNSiDE by Meliá São Paulo Higienópolis

An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and valet parking.
INNSiDE by Meliá São Paulo Higienópolis offers 184 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Our customers tell us they can't get enough of INNSiDE by Meliá São Paulo Higienópolis's great location. During your stay, you're just a quick walk from Higienopolis Shopping Mall. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Dock
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by foot from Higienopolis Shopping Mall and a 3-minute drive from Frei Caneca Shopping and Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
INNSiDE by Meliá São Paulo Higienópolis offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1421 square feet (132 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly INNSiDE by Meliá São Paulo Higienópolis. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star São Paulo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Dock – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (BRL 45 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: BRL 71.50 for adults and BRL 35.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dock

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,421 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: BRL 262.5 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 71.5 for adults and from BRL 35.75 for children
  • Valet parking fee: BRL 45.00 per day
  • Pet fee: BRL 262.5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Higienopolis Hotel Sao Paulo
Hotel Sao Paulo Higienopolis

INNSiDE by Meliá São Paulo Higienópolis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

alla

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 6 nights in Jan 2026

8/10 Good

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This time, our room presented with some upkeep problems such as poor draining of the shower, and a light bulb busted in the room. Nothing serious but definitely less expected than the previous stay in the same premises a few days prior
Stayed 2 nights in Nov 2025

10/10 Excellent

Flavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the neighborhood of Higienópolis Comfortable bed, bathroom was a bit tight although recently remodeled Service was very efficient and great Staff very friendly and effective
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel with spacious rooms. Front desk and restaurant are properly staffed and people are very helpful. Hotel has lots of rooms and services them daily, while I appreciate that, it feels they are understaffed on their cleaning crew since we ran out of tissues and toilet paper more than once, shower soap container was empty on the day before we left and we had to improvise putting soap from the sink in a cup to shower. I don't believe this is a fault of the cleaning crew but rather is that they are understaffed and rushing through to cover all rooms during peak occupancy periods.
Stayed 8 nights in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Mario

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Food, room and overall service was good but many machines in the gym did not work or were broken and it was not partirularly clean.
Stayed 3 nights in Jul 2025

8/10 Good

Young Soo

Stayed 3 nights in Jul 2025

8/10 Good

Nicole

Stayed 1 night in Jun 2025

10/10 Excellent

Lizeth Tangarife

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall i had a very good stay and the staff was very friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jerry, WEST Dundee

Liked: Cleanliness
Stayed 8 nights in Apr 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service
They are in the midst of construction with explainers my rating.The key cards for the elevators and rooms had to be reprogrammed constantly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joao Carlos, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under renovation but still in great condition.
Stayed 2 nights in Mar 2025

8/10 Good

Marco

good
Stayed 2 nights in Mar 2025

2/10 Terrible

Philip

Stayed 4 nights in Mar 2025

10/10 Excellent

Craig, Cedar Hill

Stayed 4 nights in Mar 2025

10/10 Excellent

Marcio

Stayed 4 nights in Feb 2025

10/10 Excellent

Natalicia

Great service!
Stayed 1 night in Feb 2025

10/10 Excellent

Natalicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Paula M

Liked: Cleanliness, staff & service, property conditions & facilities
Amei à estadia a paisagem é maravilhosa nota 10
Stayed 5 nights in Feb 2025

10/10 Excellent

Natalicia

Stayed 2 nights in Feb 2025

10/10 Excellent

Jose, Holly Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jose, Holly Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 6 nights in Feb 2025

8/10 Good

Stan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very good, clean, and in good condition, with very competent and friendly staff. The room was medium-sized and adequate. However, there was a lack of hot water in the basin faucet.
Stayed 1 night in Feb 2025

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Problem with some staff not understanding Spanish or English.
Stayed 3 nights in Jan 2025