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Mercure Guarulhos Aeroporto Hotel

3.5 star property

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Photo gallery for Mercure Guarulhos Aeroporto Hotel

Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
Meeting facility
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Room service

Explore the area

View in a map
Rua Barao De Maua 450 Centro, Guarulhos, SP, 7012040
  • Internacional Shopping Guarulhos
    ‪3 min drive‬
  • Expo Center North
    ‪11 min drive‬
  • Neo Química Arena
    ‪17 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Privilege, Superior Room, 1 Double Bed

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby

Hampton by Hilton Guarulhos Airport

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 2,114 reviews
The price is CHF 73
includes taxes & fees
10 Sept - 11 Sept
Hampton by Hilton Guarulhos Airport

About this property

Mercure Guarulhos Aeroporto Hotel

Hotel with an outdoor pool, in the vicinity of Temple of Solomon
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Mercure Guarulhos Aeroporto Hotel offers 109 accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Mercure Guarulhos Aeroporto Hotel, you'll be within walking distance of Bosque Maia Park. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 12 minutes by car from Shopping Center Norte and 13 minutes from Expo Center North
  • Airport shuttle service available for a fee
Mercure Guarulhos Aeroporto Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces. Event space at this hotel measures 1905 square feet (177 square metres) and includes a conference centre. The business-friendly Mercure Guarulhos Aeroporto Hotel also features a garden, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Guarulhos hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 5:30 AM to 10:00 AM and at the weekend from 5:30 AM to 10:30 AM.
Restaurante BONJARDIM – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered valet parking on site (BRL 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 5:30 AM to 10:00 AM on weekdays and 5:30 AM to 10:30 AM on weekends; BRL 63.80 for adults and BRL 63.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante BONJARDIM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Baby bath
  • Dining table
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (1,905 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Hob
  • Kitchenette
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately BRL 63.8 for adults and from BRL 63.8 for children
  • Airport shuttle fee: BRL 10 per person (return)
  • Valet parking fee: BRL 38 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 6:30 AM to 10:00 PM
  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aeroporto Hotel Guarulhos
Guarulhos Aeroporto Hotel
Guarulhos Hotel Aeroporto
Hotel Aeroporto Guarulhos
Hotel Guarulhos Aeroporto
Hotel Mercure Guarulhos Aeroporto
Mercure Aeroporto Hotel
Mercure Guarulhos Aeroporto
Mercure Guarulhos Aeroporto Hotel
Mercure Guarulhos Hotel
Mercure Apartments Guarulhos Aeroporto Hotel Guarulhos
Mercure Apartments Guarulhos Aeroporto Sao Paulo
Mercure Aeroporto
Mercure Guarulhos Aeroporto Hotel Sao Paulo
Mercure Guarulhos Aeroporto
Mercure Guarulhos Aeroporto Hotel Hotel
Mercure Guarulhos Aeroporto Hotel Guarulhos
Mercure Guarulhos Aeroporto Hotel Hotel Guarulhos

Mercure Guarulhos Aeroporto Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 370 out of 869 reviews
Rating 8 - Good. 312 out of 869 reviews
Rating 6 - Okay. 129 out of 869 reviews
Rating 4 - Poor. 32 out of 869 reviews
Rating 2 - Terrible. 26 out of 869 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Preggy

Stayed 1 night in Apr 2025

10/10 Excellent

Nathan, Stockton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and transportation to and from GRU airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Winslow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

QI, Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service, quite
Stayed 2 nights in Apr 2025

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort

decent

Decent hotel. Older but was nice back in the day. Great room. Gym was missing equipment, not clean, and obviously not well cared for. If a good gym is important to you, I’d choose another hotel. Breakfast was awesome, though a touch expensive. lots of options and very tasty. Restaurant was great and staff were very courteous. Would stay again if I just needed a place to sleep
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry, Buffalo

Stayed 1 night in Feb 2025

2/10 Terrible

Carlos

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very wore out hotel which needs an urgent revamp. It’s summer and the air conditioning didn’t work, stay away
Stayed 1 night in Feb 2025

8/10 Good

Soraik

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

4/10 Poor

Yi Hua

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I called reception for an electric kettle for hot water, and waited for 2 hours. I called reception twice to ask for it and they told me that they will bring it in a moment and it never showed. This place has terrible service .
Stayed 1 night in Feb 2025

8/10 Good

ihab

Stayed 1 night in Jan 2025

10/10 Excellent

Pedro Henrique

Stayed 1 night in Jan 2025

10/10 Excellent

Valdir Vitor

Stayed 1 night in Jan 2025

10/10 Excellent

Valdir Vitor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vitor from 1910

Thanks everybody from Mercure hotel for this incredible new year celebration….
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas J

Stayed 1 night in Jan 2025

6/10 Okay

Geovani

Stayed 1 night in Dec 2024

8/10 Good

Adneia

Stayed 1 night in Dec 2024

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times, i find it more convenient and rooms better than marriott and pullman which are more than dpuble tbe price. Staff are excellent and superior suites are great. Good prices and a bar/shop round corner too. They advertise pool , not great but a different space...was working so didnt bother me.
Stayed 6 nights in Nov 2024

10/10 Excellent

Clarissa, Westerville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for those who need to stay near the Guarulhos airport. Quick checkin, very nice large room. Breakfast is divine; other meals are expensive but very nice. Inexpensive transport back to the airport - it's free from the airport to the hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Reasonable value but hotel needs updating.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Proximity to the airport is very good. Hotel was a little dated but staff were friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Clarissa, Westerville

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is a great option for those staying in the Guarulhos area. The hotel is clean, has an excellent breakfast, and offers shuttle transport to Guarulhos.
Stayed 1 night in Sep 2024

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marcelia, La Quinta

Liked: Cleanliness, property conditions & facilities
Great staff, very clean and safe.
Stayed 1 night in Aug 2024