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Mercure Sao Paulo Moema Times Square

3.5 star property

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Photo gallery for Mercure Sao Paulo Moema Times Square

Exterior
Miscellaneous
Yoga
Gazebo
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available
  • Breakfast available
  • Room service

Explore the area

View in a map
Avenida Jamaris 100 - Moema, São Paulo, SP, 04870-000
  • Place, Our Lady of Aparecida Parish
    ‪3 min walk‬
  • Place, Shopping Ibirapuera
    ‪11 min walk‬
  • Place, Ibirapuera Park
    ‪16 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪5 min drive‬

Room options

View all photos for Superior Apartment, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Apartment, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Single Beds

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Apartment, 2 Single Beds

8.8 out of 10
Excellent
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite

9.2 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Apartment, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Apartment, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Apartment, 1 King Bed

Privilege, Apartment, 1 King Bed | Minibar, in-room safe, laptop workspace, blackout curtains

Privilege, Apartment, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, Kitchen

Minibar, in-room safe, laptop workspace, blackout curtains

Comfort Apartment, Kitchen

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Tower

Minibar, in-room safe, laptop workspace, blackout curtains

Family Apartment, 2 Bedrooms, Kitchen, Tower

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

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About this property

Mercure Sao Paulo Moema Times Square

Hotel with a sauna, near Shopping Ibirapuera
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Mercure Sao Paulo Moema Times Square offers 112 accommodations with minibars and laptop-compatible safes. Televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. This São Paulo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Mercure Sao Paulo Moema Times Square's great location gets high marks from our customers. During your stay, you'll be within walking distance of Shopping Ibirapuera. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Dell Arte Ristorante, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • 10 minutes by foot from Shopping Ibirapuera and a 3-minute drive from Ibirapuera Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Mercure Sao Paulo Moema Times Square offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Mercure Sao Paulo Moema Times Square also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star São Paulo hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Dell Arte Ristorante – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Frans Cafe – This coffee shop serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (BRL 40 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 56 for adults and BRL 56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dell Arte Ristorante
  • Frans Cafe

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Baby bath
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 100 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BRL 95 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 56 for adults and from BRL 56 for children
  • Valet parking fee: BRL 40 per day
  • Pet fee: BRL 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 95 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 6 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Sao Paulo Times Square
Mercure Times
Mercure Times Hotel
Mercure Times Hotel Sao Paulo Square
Mercure Sao Paulo Times Square Hotel Brazil
Mercure Sao Paulo Times Square Hotel
Mercure Times Square Hotel
Mercure Times Square
Mercure Sao Paulo Moema Times Square Hotel
Mercure Moema Times Square Hotel
Mercure Moema Times Square
Mercure Sao Paulo Moema Times Square Hotel
Mercure Sao Paulo Moema Times Square São Paulo
Mercure Sao Paulo Moema Times Square Hotel São Paulo

Mercure Sao Paulo Moema Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi ótimo!
Stayed 3 nights in Aug 2025

4/10 Poor

Ruzanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It’s not even hotel. It’s like condo but bathrooms are very old. First day the water was coming out of the shower so they changed our room and we had to pack and unpack again and wasted some time . Not many things around to do. Good for few days business meeeting maybe but won’t recommend for a family.
Stayed 4 nights in Aug 2025

10/10 Excellent

Meera

Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Stayed 3 nights in Jul 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

VIRGINIE Roa, Aventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they should improve noise policy , too many kids playing ..
Stayed 10 nights in Jul 2025

8/10 Good

Marcelo

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

PRECISA MELHORAR MUITO A LIMPEZA DO QUARTO

A ESTADIA DE MODO GERAL , TIRANDO A QUESTÃO DA LIMPEZA ( OU MELHOR A FALTA DELA ) FOI BOA, NO ENTANTO ESSA FOI A SEGUNDA VEZ NO ANO QUE FICAMOS HOSPEDADOS NO MERCURE TIMES SQUARE DE MOEMA . JÁ DA PRIMEIRA VEZ A LIMPEZA NÃO ESTAVA BOA MAS DESTA SEGUNDA VEZ FOI MUITO PIOR : PISO MANCHADO E GRUDANDO , MANCHA DE SANGUE NO CHÃO QUE VEIO JÁ DE HOSPEDAGENS ANTERIORES , COPOS QUE UTILIZAMOS PARA TOMAR REMÉDIO E NÃO FORAM TROCADOS E CONTINUARAM USADOS POR 2 DIAS , CAMA EXTREMAMENTE MAL ARRUMADA , ENFIM NO QUESITO LIMPEZA FOI HORRÍVEL ! ESTAVA CONVERSANDO COM MINHA ESPOSA QUE PRETENDEMOS NÃO VOLTAR MAIS NESTE HOTEL POR CONTA DISSO , REALMENTE NÃO NOS SENTIMOS CONFORTÁVEIS NUM AMBIENTE QUE MUITOS UTILIZAM E QUE NÃO SE ENCONTRA HIGIENIZADO ADEQUADAMENTE.
Stayed 3 nights in Jul 2025

2/10 Terrible

Julia

Stayed 1 night in Jul 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Patrícia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Insatisfatório

Só tem dois elevadores minúsculos, sendo que um esteve quebrado durante toda a minha estadia (4 dias). Esse único elevador não dava conta da demanda dos hóspedes, que tiveram que utilizar as escadas mesmo em andares altos. Para ter acesso a melhor internet vc é obrigado a se cadastrar no programa do hotel. Mesmo assim, a internet estava falha em um dos dias. Está longe de ser 4 estrelas.
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Time for the hotel to change the pillows

Good hotel, great location and staff, amazing breakfast BUT it needs improvement. The pillows were way too thin and passed their expiry date probably - time to change it for something more firm and thick! Even using multiple pillows, still got a bad neck and reflux. And the internet login is a process from hell. Horrible user friendliness. Do better, Accor!
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in to our two bedroom family suite and noticed one of the toilets was not working, and that the shower box was leaking water. We complained and were changed to another room, where the same problems persisted - toilets not working and shower box leaking water. The room was unacceptably dirty. Among the worst hotels I’ve stayed. I’m honestly surprised that Accor would accept this under their brand name.
Stayed 4 nights in Jun 2025

10/10 Excellent

Guilherme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, everyone was extremely helpful and friendly. The apartment was clean and spacious and the location is very good. Will stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea da Silva Oliveira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

SOOYON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

cristiane

Stayed 2 nights in May 2025

10/10 Excellent

Thiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kasper

Stayed 4 nights in May 2025

10/10 Excellent

Elaine A T Berta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marcelo Adriano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso

Experiência incrível, tudo muito bom. Apartamentos, conforto, recepção, funcionários, Tudo de muito bom gosto. Infelizmente tem sempre uma ou outra pessoa para atrapalhar. O rapaz do park, estacionamento, que pede para traserem o carro, precisa tratar melhor os cliente. Nem bom dia, muito menos ser cotez com os clientes.
Stayed 1 night in May 2025

8/10 Good

Elioenai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom.

O check-in foi lento e um dos elevadores passou a maior parte do tempo sem funcionar. Afora isso, o hotel é muito bom.
Stayed 4 nights in May 2025

8/10 Good

ITALO

Liked: Cleanliness, property conditions & facilities, room comfort

Susto com o carro

O hotel é bem localizado, boas instalações, café da manhã muito bom e a equipe muito atenciosa. Entretanto, houve um problema quando eu precisei, horas depois de chegar, pegar um objeto no meu veículo, estacionado no hotel, e não conseguiram encontrá-lo. O susto demorou em torno de 30 minutos até que fui informado que o identificaram na linha de lavagem, o que eu não solicitei. Demais serviços atenderam muito bem.
Stayed 2 nights in May 2025

10/10 Excellent

Luciano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025