Pestana São Tomé

5.0 star property

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Photo gallery for Pestana São Tomé

Pool
Breakfast, lunch and dinner served
On the beach, sun-loungers, beach umbrellas, beach towels
Poolside views, open daily
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Avenida Marginal 12 De Julho, São Tomé, 851
  • Place, Palácio dos Congressos
    ‪2 min walk‬
  • Place, Estadio Nacional 12 de Julho
    ‪6 min walk‬
  • Place, Cathedral of São Tomé
    ‪17 min walk‬
  • Airport, São Tomé Island (TMS-São Tomé Intl.)
    ‪8 min drive‬

Room options

Standard Single Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Double or Twin Room, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Standard Single Room, Garden View

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Standard Double Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

Pestana São Tomé

At Pestana São Tomé, hit the beach where you can enjoy snorkelling, then dine on-site at Restaurant Principe.
Pestana São Tomé offers 115 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This São Tomé hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pestana São Tomé, you're just a quick walk from Palácio dos Congressos. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine and ocean views while dining at Restaurant Principe
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and kayaking
  • Steps from Palácio dos Congressos and 9 minutes on foot from Estadio Nacional 12 de Julho
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Pestana São Tomé with summer activities such as snorkelling, scuba diving and kayaking.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a fitness centre, a garden and a terrace. Self parking is free.

This 5-star São Tomé hotel is smoke free.

Restaurant Principe – Overlooking the ocean and pool, this restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
On-site venue No. 2 – This poolside bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurant Principe

Things to do

  • Ecotours
  • Fishing
  • Gym
  • Kayaking
  • Scuba diving
  • Snorkelling

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 3 floors
  • Built in 2008
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pestana São Tomé

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 158
  • New Year's Eve (31 December) Gala Dinner per child: EUR 79 (from 3 to 11 years old)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Pestana São Tomé
Pestana São Tomé Hotel
Pestana São Tomé Hotel Sao Tome Island
Pestana Sao Tome Ocean Hotel Sao Tome
Pestana São Tomé Sao Tome Island
Pestana São Tomé Sao Tome

Pestana São Tomé Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 82 reviews
Rating 8 - Good. 29 out of 82 reviews
Rating 6 - Okay. 17 out of 82 reviews
Rating 4 - Poor. 6 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

alexander

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, great staff, easy, relaxing delightful.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time had a very nice view and great people working here.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

Very pleasant hotel

We had a very pleasant stay! The room was comfortable, the breakfast was great and the all around atmosphere of the place was nice. Beautiful views from the balcony of the room, and while having breakfast next to the ocean.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice stay

We had a very Nice stay. Good food, service, view and staff. The staff gave us a late checkout the last day, and provided transport to the airport.
Stayed 1 night in May 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice in São Tomé city.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, good air conditioning in the room, which is very important in sao tome.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Verified

8/10 Good

Sondre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds where to hard for our liking, and the food had variable standard.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient. Staff friendly and helpful. Should repair the some of the equipment at the gym though.
Stayed 10 nights in Sep 2023
Verified

6/10 Okay

Ronald E Hawkins

The pictures do not match the rooms. While the staff was very nice, the facilities are in no way 5 star and the food was lousy.
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

Carlos Jose Henrique Da

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage des Hotels ist gut, da es nicht weit vom Stadtzentrum entfernt liegt. Positiv ist vor allem der Pool, der als einziger wirklicher Pluspunkt hervorzuheben ist. Leider ist das Essensangebot sehr enttäuschend: Die Auswahl ist gering, und selbst Gerichte, die auf der Speisekarte stehen, sind oft nicht verfügbar. Das Buffet ist zudem zu teuer und bietet dafür zu wenig Auswahl und Qualität.
Stayed 11 nights in Mar 2026
Verified

10/10 Excellent

Gérard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le meilleur hôtel à Sao Tomé! Personnel compétent et chaleureux, chambre spacieuse, vue magnifique, piscine splendide, service de restauration.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Très bonne chambre . Personnel super aimable . La possibilité de garder notre chambre plus longtemps ,car vol tardif . Hôtel splendide . Manque juste dans les chambres cafetière et théière comme dans tous les 5 étoiles .
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Roman

Sehr freundliches und bemühtes Personal. Coole Lage und schöner Pool.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atendimento

Excelente serviços do hotel. Resaltando o atendimento de todos os funcionários cordial e muito simpáticos.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En flott oase

Veldig bra ihht afrikansk standard
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Terje

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

5-stjerners hotell som ikke tar kredittkort

Opphold på dette hotellet krever kontanter. Hotellet har en minibank hvor man ta ut penger med Visa, men usikker om dette gjelder kun Sao Tomeisk Visa. Mastercard var uansett umulig å bruke på denne øya på de som reklamerte at de aksepterte dette, på grunn av våre totalt 5 ulike MC var det "feil" med. Selve hotellet var relativt slitent med oppussingsbehov. Selv reklamerer hotellet seg som et 5-stjerners hotell, mens det i virkeligheten er et 3-stjerners hotell. Kun prisen som var 5-stjerners (med andre ord altfor dyrt her). Ok mat, men ikke i nærheten av å ha et 5-stjerners kjøkken. Serviceinnstilte medarbeidere, men altfor mange hadde manglende engelsk kunnskaper. Godt aircondition både på rommet og i fellesområder. Vi bestilte Junior Suite, men dette var bare et vanlig rom med en ekstra gang der det var en liten sofa. Helt greie fasiliteter, men som sagt er det behov for oppussing av hotellet. Alt i alt en skuffende opplevelse på et selverklært 5-stjerners hotell som ikke en gang tar Mastercard!
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Jose Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Einas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Thyago

Liked: Cleanliness, property conditions & facilities, room comfort

Confirme sempre tudo duas vezes

Atendimento confuso. Foi agendado transfer do aeroporto, mas o hotel se confundiu com os voos e não nos buscou até que um funcionário do aeroporto conseguiu falar com eles. Serviço de bar também confuso, mas o hotel tem boa estrutura e é muito central.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Maria do Rosário Marques

Liked: Cleanliness, property conditions & facilities, room comfort

Um Hotel Clássico em África

Quarto óptimo cama super confortável. Serviço mínimo …. Poucos assistentes para a quantidade de hóspedes. Mas no geral, recomendo… para uma noite como foi o caso
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Joao Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom.

Considerando as outras opções no Pais é um excelente hotel, com excelente serviço de limpeza, pequeno almoço ótimo, jantar ótimo. apenas bebidas bastante caras e cobradas à parte no regime de meia pensão. Voltariamos a ficar neste hotel sem duvida
Stayed 6 nights in Dec 2021
Verified

8/10 Good

Yeju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
샹투메 프린스페 공화국에 있는 페스타나 호텔은 제일 큰 호텔으로서 가격이 비싼것 외에는 대체로 아름다운 전망과 시설이 훌륭한 호텔이지만 영어의사소통이 불편한 상태임.
Stayed 3 nights in Apr 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good Wi-Fi and comfortable room. Needs improvement on customer service and restaurant.
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was wonderful with the best coffee! Our room was spacious and comfortable and there was always hot water.
Stayed 4 nights in Jan 2020