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Queen's Hotel Chitose

3.0 star property

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Photo gallery for Queen's Hotel Chitose

Restaurant
Dining
Reception
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
5-6-1, Saiwai-cho, Chitose, Hokkaido, 066-0063
  • Place, Aoba Park
    ‪11 min walk‬
  • Place, Chitose Salmon Aquarium
    ‪16 min walk‬
  • Place, Chitose Inter Golf Club
    ‪4 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪11 min drive‬

Room options

View all photos for Twin Room for 2 people, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room for 2 people, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Non Smoking

9.6 out of 10
Exceptional
(28 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Small Double Room for Double Occupancy, Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Small Double Room for Double Occupancy, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Small Double Room for Double Occupancy, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Small Double Room for Double Occupancy, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room for 2 people, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Double Room for 2 people, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Queen Double Room for 2 people , Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Queen Double Room for 2 people , Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room for 2 people, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room for 2 people, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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  • Air-conditioning
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The price is CHF 65
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About this property

Queen's Hotel Chitose

This hotel features a restaurant, a sauna and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Queen's Hotel Chitose offers 153 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Chitose hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.
Our customers tell us that they can't get enough of the helpful staff at Queen's Hotel Chitose. During your stay, you'll be within walking distance of Aoba Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • On-site recreation includes a sauna
  • 15 minutes on foot from Aoba Park and a 2-minute drive from Chitose Salmon Aquarium
There's a restaurant on site. WiFi is free in public spaces. A sauna, a vending machine, and complimentary newspapers in the lobby are also featured at Queen's Hotel Chitose. Self parking is free.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 9:30 AM.
Queen's Hotel Chitose has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • A restaurant

Restaurants on site

  • Kitchen Gorilla

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1100 for adults and from JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Queen's Chitose

Queen's

Queen's Hotel Chitose Hotel

Queen's Hotel Chitose Chitose

Queen's Hotel Chitose Hotel Chitose

Queen's Hotel Chitose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 330 out of 654 reviews
Rating 8 - Good. 263 out of 654 reviews
Rating 6 - Okay. 46 out of 654 reviews
Rating 4 - Poor. 10 out of 654 reviews
Rating 2 - Terrible. 5 out of 654 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Great stay for a stop over in chitose.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shisanupong

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, not far from train station and airport!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Room as advertised and nice. Everyone helpful. Great to have an onsen in the hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and kind. They spoke English well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, property conditions & facilities
Staff are very polite and helpful. Very nice hotel, Hard walk in snow with luggage from Chitose train station to the hotel but that’s winter in Japan. Room is small but adequate. Hotel Onsen is also small but clean and refreshing. Not bad place to stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is very good.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke excellent English and breakfast was absolutely delicious!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport, good price, comfortable bed, polite staff.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff were helpful and room was very clean. Good onsen and breakfast too, perfect for a stay near the airport
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Orlean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel and its amenities.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great value

Great hotel with a nice Izakaya restaurant downstairs
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Daanish

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well however the room was a bit too hot due to central air conditioning.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real nice place.
Stayed 1 night in May 2024
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the onsen and free airport shuttle service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel came with a welcome drink at the restaurant attaching to the hotel. Small room but all amenities are available to stay comfortable. I enjoyed the hot spring.
Stayed 1 night in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The Room was in excellent condition. The staff were all very friendly. I did not have the breakfast. No problems with the AC.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Sammy

Liked: Cleanliness
It's convenient and the room is clean. However less choices on meal around the hotel area
Stayed 1 night in May 2025
Verified

10/10 Excellent

Yu-Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice they offer free ride to the airport with prior booking
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mario

Yes
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and train station. Helpful staff.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and good service
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, shut bust to airport directly, very convenient to catch airline,
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members were extremely professional and polite. The location was close to the airport and the train station. The facility was clean and comfortable.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 1 night in Feb 2024